DESTINATION AND TOURISM,HOSPITALITY TRENDS
Hyatt Hotels Corporation | November 22, 2022
Hyatt Hotels Corporation (NYSE: H) announced the official opening of EPISODE Hsinchu, marking the first hotel within the JdV by Hyatt portfolio in Taiwan and the debut of the Hotel EPISODE brand which delivers new experiences that match the unique rhythms of the modern lifestyle traveler."Modern travelers have outgrown the one-size-fits-all business versus leisure mindset, and in response, we created the Hotel EPISODE brand for that community. Our guests can fuse a day’s worth of collaborative work with new encounters that not only energize them, but also make time for true rest,” said Aaron Chan, Chairman of Riant Capital and creator of the Hotel EPISODE brand.
Located along Taiwan’s northwestern coast, Hsinchu is about an hour’s drive from Taipei and 40 minutes from Taoyuan International Airport. The city is globally renowned for its Hsinchu Science Park – also known as the Silicon Valley of Taiwan, and is home to top science and technology-focused universities and research institutes. Aside from being a technology innovation hub, Hsinchu features ancient architectural and cultural landmarks such as Chenghuang Temple and East Gate as well as scenic attractions such as 18 Peaks Mountain Park and Siangshan Wetlands. The hotel is conveniently located adjacent to the main freeway exit and a short drive from the Hsinchu Science Park.
Westwood Restaurant curated by Michelin-starred Chef Richie Lin
Westwood is Hsinchu’s newest culinary destination, a modern California fusion bistro serving comfort food. With its 1930s Art Deco-inspired interiors and an island bar with a vintage LA vibe that takes center stage, Westwood is a great place to dine and imbibe. Every morning begins with Chef Richie Lin’s “Around the World” variety of Western and Asian breakfast bento, including California-style avocado pancakes, Scandinavian rye sourdough with smoked salmon, and Hsinchu rice noodles and guabao.
SOCIAL, an all-access lounge for the community
The hotel’s aptly named communal space, SOCIAL, is an “all-access” living room for in-house guests as well as anyone in the neighborhood to meet or celebrate. In addition to offering all-day complimentary snacks, refreshments and a daily happy hour, SOCIAL will regularly host comedy shows, movie nights, live musical performances and DJ sets, serving as a vibrant new platform in the city for play, creativity and discovery.
Thoughtful In-room Amenities
The pet-friendly hotel features 140 stylish rooms and suites, all of which come with fine comforts such as 400-thread-count sheets, Sealy premium pillowtop mattresses, sleep kits and luxurious bathroom amenities. For guests staying in the hotel’s most premium Loft Suites, a Dyson Supersonic hairdryer and a cocktail-making bar serving Aquagen sparkling water are among the joy-driven offerings. In-room bottled water for all guests is provided in reusable glass bottles, a first step in Hotel EPISODE brand’s commitment to be more environmentally conscious.
Leveraging technology for more streamlined and efficient service, the hotel has introduced self-check-in kiosks with the goal of minimizing wait time at check-in. The traditional front desk has been replaced with a dedicated team of Experience Providers who offer personalized service to each guest.
Embracing the brand’s namesake (joie de vivre), the JdV by Hyatt portfolio offers a collection of independent properties that are true reflections of the urban neighborhoods they call home, inviting guests and locals alike to connect and celebrate the joy of life while unwinding in spaces designed with distinctive personality.
Special Opening Package Now Available to Book
Enjoy a one-night stay with two Westwood breakfasts and set dinners (worth NT$1500) specially crafted by Chef Richie starting from NT$7,199. For more information, please visit the EPISODE Hsinchu website. To make a reservation, please contact 03-516-9311.
World of Hyatt Gives Members 500 Reasons to Stay Somewhere New
To provide World of Hyatt members even more ways to be rewarded, World of Hyatt is offering members the opportunity to earn 500 Bonus Points for qualifying nights at EPISODE Hsinchu from November 1, 2022 to February 28, 2023, as part of World of Hyatt’s new hotel member offer. Additional participating hotels and their offer stay periods can be found at worldofhyatt.com/newhotelbonus. No registration is required and members can earn on top of other offers.
The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
About JdV by Hyatt
A community for the spirited, the light-hearted, the young-at-heart, the JdV by Hyatt brand offers a collection of vibrant, independent hotels that are true reflections of the urban neighborhoods we call home. Embracing its namesake (joie de vivre), the JdV by Hyatt brand invites guests and locals alike to connect, live in the moment and celebrate the joy of life. Each hotel provides an experience that is inclusive in spirit and space, inviting all to make each stay yours truly. Follow @JDVHotels on Facebook, Instagram, and Twitter for news and updates. For more information, please visit www.jdvbyhyatt.com.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2022, the Company’s portfolio included more than 1,200 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.
INDUSTRY OUTLOOK, HOSPITALITY TRENDS
Marcus® Hotels & Resorts | October 10, 2022
Marcus® Hotels & Resorts, a nationally recognized hotel owner and management company and division of The Marcus Corporation (NYSE: MCS), announced today that seven of its owned and/or managed properties have been recognized as top hotels and resorts by the 2022 Condé Nast Traveler’s annual Readers’ Choice Awards.
“We are thrilled that the judicious readers of Condé Nast Traveler recognized seven of our properties as being among the very best of the best, This year’s list includes the largest number of Marcus Hotels & Resorts properties in our history. This is testament to the commitment across our portfolio to the highest standards of excellence. As travel preferences evolve and change, Marcus Hotels & Resorts continuously provides our guests with enriching and authentic amenities, experiences and hospitality. We thank the readers of Condé Nast Traveler for their continued support as they explore and enjoy our properties across the country, and offer our huge congratulations to our outstanding associates who everyday work to make even ordinary days for our guests extraordinary.”
-Michael Evans, president of Marcus Hotels & Resorts.
The Marcus Hotels & Resorts properties that were recognized by Condé Nast Traveler readers as top hotels and resorts in their respective categories are:
Grand Geneva Resort & Spa in Lake Geneva, Wisconsin was recognized as the #2 Top Resort in the Mid-Atlantic and Midwest. This all-seasons premier resort is the ideal Midwest vacation destination. Situated on 1,300 acres in the beautiful woodlands of Lake Geneva, the resort features two championship golf courses, Mountain Top downhill ski hill, full-service WELL Spa & Salon and a wide array of fine dining options. This is the sixth consecutive year this property has been named a Top Resort by Condé Nast Traveler readers.
Saint Kate – The Arts Hotel in Milwaukee, one of the country’s most immersive and inviting arts hotel experiences, was honored as the #10 Top Hotel in the Midwest and #1 hotel in Milwaukee. This is the third consecutive year that the property, which opened in 2019, has been named a Top Hotel in the Midwest by Condé Nast Traveler readers. The hotel broadly celebrates the arts in its many forms with multiple gallery and exhibition spaces, nightly live music and programmed events, and unique culinary experiences awaiting guests inside.
Milwaukee’s distinguished luxury hotel, The Pfister Hotel was recognized as the #15 Top Hotel in the Midwest. This is the sixth consecutive year the 127-year-old, iconic property has been named a Top Hotel in the Midwest by Condé Nast Traveler readers.
For the third time since being redeveloped in 2015, Kimpton Hotel Monaco Pittsburgh was recognized as the #2 Top Hotel in the Mid-Atlantic. Located in the nearly 120-year-old historic James H. Reed building, the property is situated in the center of downtown Pittsburgh near the Cultural District’s many art galleries, restaurants, and retail shops.
The Garland, in North Hollywood, California, was recognized as the #15 Top Hotel in Los Angeles. Built in 1970 by Hollywood actress Beverly Garland and her husband, real estate developer Fillmore Crank, this sophisticated boutique hotel allows guests to relax and unwind in a secluded urban paradise that is only minutes from the excitement and thrills of LA. This is the seventh year the hotel has been named a Top Hotel in LA by Condé Nast Traveler readers since its rebirth in 2015.
Skirvin Hilton was named the #6 Top Hotel in the Midwest, marking the second consecutive year it has been recognized by Condé Nast Traveler readers. This contemporary-classic hotel has a rich history in Oklahoma City stretching back to 1911. At the epicenter of Oklahoma City’s vibrant culture, guests can experience many of the city’s biggest attractions.
A Lincoln, Nebraska landmark, Lincoln Marriott Cornhusker was honored as the #7 Top Hotel in the Midwest. This is the second year the property was recognized by Condé Nast Traveler readers. Just minutes away from the historic Haymarket District, this beautiful hotel has been serving Nebraska's capital city for nearly 90 years and offers guests unique, popular and fun experiences.
The Condé Nast Traveler Readers’ Choice Awards are the longest-running and most prestigious recognition of excellence in the travel industry and are commonly known as “the best of the best of travel.” The 2022 Readers’ Choice Awards are published on Condé Nast Traveler’s website and celebrated in the November issue.
About Marcus Hotels & Resorts
Marcus Hotels & Resorts owns and/or manages 17 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes premier food and beverage brands such as Mason Street Grill, ChopHouse, Miller Time® Pub & Grill and SafeHouse® Restaurants. For more information, please visit: http://media.marcushotels.com and follow the company on Facebook and Twitter (@MarcusHotels).
About The Marcus Corporation
Headquartered in Milwaukee, The Marcus Corporation is a leader in the lodging and entertainment industries, with significant company-owned real estate assets. In addition to its lodging division, its theatre division, Marcus Theatres®, is the fourth largest theatre circuit in the U.S. and currently owns or operates 1,064 screens at 85 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. For more information, please visit the company’s website at www.marcuscorp.com.
COMMERCIAL TRAVEL, INDUSTRY OUTLOOK
Travel Insured International | September 27, 2022
Travel Insured International is pleased to announce a new partnership with Blue Ribbon Bags, a leader in travel luggage retrieval. Travel Insured joins Blue Ribbon Bags' growing list of industry partners seeking to provide a better experience for their travelers. As a travel protection provider with plans containing insurance benefits for lost and delayed baggage, we're excited to offer this service to our customers throThis non-insurance service provided by Blue Ribbon Bags will be available to clients of large tour operators working with Travel Insured. Because each Travel Insured plan features insured benefits for Baggage and Personal Effects, Travel Insured can provide eligible payment up to a maximum benefit amount if baggage and personal effects are lost, stolen, damaged or destroyed during the trip or while checked with a common carrier. The added service of Blue Ribbon Bags will assist travelers in tracking their baggage claim via text.
"Our job is to make that process a little bit better and to keep that communication with the customer as smooth as possible," says Menkin. With assistance from Blue Ribbon Bags, plan holders will also receive intermediary support in pursuing their lost baggage, which can be a tedious and time-consuming process."
-Blue Ribbon Bags CEO, Gabriel Menkin, understands that airlines are doing their best to keep up with lost baggage claims.
When somebody has a lost bag, we are sending them real time email, SMS, and WhatsApp notifications every time there's a change to the status of their bag, says Menkin. Travelers will be empowered to track the progress of their lost baggage claim and receive notifications to stay informed every step of the way. For the first 96 hours, Blue Ribbon Bags will track and expedite the return of a traveler's lost bag. If the bag is not recovered, the traveler can file a claim against their Travel Insured protection plan for their lost or delayed baggage and personal effects.
Travel Insured partners with large tour operators that provide travel packages to customers, which can include air travel, ground transportation, local tours, and other services at one or more locations per trip. For travelers with varied trip types and multiple destinations on their itineraries, baggage protection may be more important than ever.
"This partnership comes at a time when the travel industry is facing unique obstacles in transportation, like significant increases in lost baggage claims from top airlines, We're always seeking innovative ways to enhance our programs, so we're eager to offer this baggage tracking service to our wholesale customers. We strive to help travelers feel confident before, during, and after their trip."
-Isaac Cymrot, VP of Strategic Partnerships
About Travel Insured International
As a leading travel insurance provider with more than 25 years in business, Travel Insured International provides trip protection to help each individual travel confidently. Travel Insured is owned by Crum & Forster whose parent company is Fairfax Financial Holdings Ltd., an insurance specialty company that consistently earns an A credit rating from AM Best. We're proud to partner with tour operators and help them to offer extensive travel protection with major travel insurance benefits as well as non-insurance assistance services. At Travel Insured, we remain steadfast in the commitment to providing dependable coverage, great value, and end-to-end satisfaction for our customers' travel insurance experience.ugh our plans to help ensure expedition of luggage claims through any major airline in the world.