TRAVEL TECHNOLOGY,HOSPITALITY TRENDS
Spirit Airlines | July 14, 2022
Spirit Airlines (NYSE: SAVE) has completed yet another groundbreaking investment in the Guest experience. Guests can now binge their favorite shows via Spirit Wi-Fi on flights operated by its Airbus A320 and A321 aircraft. The major milestone marks the first time a U.S.-based ultra-low fare airline has offered high-speed Wi-Fi.
Spirit partnered with Thales to install the high-speed connectivity solution FlytLIVE to cover Spirit's network across the U.S., Latin America and the Caribbean. This state-of-the-art system offers access to internet services. Guests can enjoy an at-home level of experience in the air while viewing video from their streaming services, playing games and connecting on social media with their personal devices. As another major milestone, Spirit expects to provide the fastest Wi-Fi service of any U.S.-based airline when all FlytLIVE-enabled planes are connected to the new, very high-throughput SES-17 satellite by September 2022.
"This is a real groundbreaking moment in the industry as Spirit adds in-flight amenities and product options that have previously not been available on ultra-low fare carriers, We're continuing to deliver the best value in the sky by providing options that are important to our Guests, like our high-speed Wi-Fi service, while keeping our focus on affordable fares to provide our Guests with More Go."
-Matt Klein, Executive Vice President and Chief Commercial Officer for Spirit Airlines.
At Thales, we are proud to partner with Spirit Airlines in their mission to enhance the Guest experience and are truly excited to have 100% of their A320 & A321 fleet equipped with FlytLIVE. The system's reliability and performance is getting rave reviews from Spirit's passengers who can now stream to their heart's content," said TK Kallenbach, CEO Thales InFlyt Experience.
Spirit is the leader in providing customizable travel options that allow Guests to pay only for the options they choose like bags, seat assignments, refreshments, and now, Wi-Fi service will be part of this À La Smarte approach to travel. In addition to purchasing Wi-Fi on the flight, Guests can pre-purchase Wi-Fi at the time of booking on spirit.com effective July 13, 2022, and on the mobile app effective August 10, 2022, for flights on or after August 24, 2022. The voucher codes received from the pre-purchase option are for entry in the online Wi-Fi portal on the plane.
Wi-Fi Your Way
Browsing: browse the web and stay in touch via email, chat, and social media starting at $2.99
Streaming: stream, browse, and chat on board with high-speed internet that's 20x faster than our browsing option starting at $5.99
How To Connect
Turn on your device's Wi-Fi and choose "Spirit_WiFi"
Open your web browser and visit SpiritWiFi.com
Choose the plan, enter your payment or voucher code information, and enjoy Spirit Wi-Fi
The most advanced Ka-band high-throughput connectivity
FlytLIVE uses SES & Hughes next-generation aviation satellite network and technology
SES-17 satellite built to serve routes across the Americas and Atlantic with Ka-band coverage
SES-17 is SES's first satellite to have a totally digital payload, powered by a Thales advanced digital transparent processor (DTP), enabling greater flexibility and efficiency than previously available. Using Thales' FlytLIVE and SES-17, Spirit expects to offer the best availability in the Americas and will be faster than other airlines based on published data.
Additional program details:
In total, more than 80 percent of Spirit's fleet has Wi-Fi capability with system installations completed on Spirit's existing A320 and A321 sub-fleets. The expansion of Wi-Fi functionality to Spirit's existing A319 sub-fleet will be determined at a later date. Spirit plans to gain 24 brand new A320neo planes in 2022 for a projected fleet-wide total of 197 by the end of the year, and 33 more new planes projected for delivery in 2023.
The price of the Wi-Fi options is based on the duration of the flight. While inflight, Guests can enjoy complimentary access to Spirit.com—check your flight status on connecting flights, access your mobile boarding pass, and join Free Spirit to earn points from your flight. More information may be found on spirit.com/wifi.
Spirit continues to garner recognition for innovation in the Guest experience and its commitment to operational excellence. The carrier won "Best Airport Innovation" in the 2021 APEX/IFSA Awards for its groundbreaking self-bag drop system with biometric photo matching, which speeds up the check-in process and reduces face-to-face contact. Additionally, Spirit was recognized by Forbes as one of America's Best Employers for Diversity in 2022. Spirit also received the FAA's "Aviation Maintenance Technician Diamond Award of Excellence" for the fourth consecutive year.
About Spirit Airlines:
Spirit Airlines (NYSE: SAVE) is committed to delivering the best value in the sky. We are the leader in providing customizable travel options starting with an unbundled fare. This allows our Guests to pay only for the options they choose — like bags, seat assignments and refreshments — something we call À La Smarte®. We make it possible for our Guests to venture further and discover more than ever before. Our Fit Fleet® is one of the youngest and most fuel-efficient in the U.S. We serve destinations throughout the U.S., Latin America and the Caribbean, and are dedicated to giving back and improving those communities. Come save with us at spirit.com.
Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and "deep tech" innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organisations and governments – in the defence, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.
IMG & bolt | July 29, 2022
International Medical Group® (IMG®), an award-winning global insurance benefits and assistance services company, has announced a new partnership with bolt, an international insurtech and leading provider of mobile device protection programs.
IMG now offers Mobile Device Protection as an optional add-on when purchasing a plan within the Patriot Travel series, IMG's market-leading travel medical insurance offerings. The add-on provides coverage for repair or replacement of a traveler's mobile device if it is lost, stolen, or accidentally damaged during their trip.
"We know how indispensable devices like cell phones and tablets have become in nearly every phase of travel: housing boarding passes and tickets, communicating with friends and family, and documenting your travels while abroad,By partnering with bolt to offer Mobile Device Protection, we are taking another step toward our goal of providing products and services that meet nearly every traveler and expatriate need while away from home."
-Amanda Winkle, IMG Chief Commercial Officer.
If a traveler's mobile device is damaged while traveling, such as a broken screen or internal overheating, they can quickly and easily get reconnected to their digital life through an integrated claims process. bolt will help get the device repaired, provide a cash settlement for the replacement cost of the device, or replace the phone.
"This partnership acknowledges the importance of protecting wireless devices when customers need it the most, especially when they may be far away from home and rely on their smartphones to serve as a lifeline," said Clayton Bodnarek, EVP of Alternative Distribution at bolt. "Our work with IMG brings comfort to customers who are traveling, knowing that if there is an emergency and they need the connection a device brings, we'll be there for them."
IMG plans to offer the optional Mobile Device Protection add-on with more of its insurance products in the future. For more information on the industry-leading travel and health safety solutions IMG offers, please visit www.imglobal.com.
About International Medical Group® (IMG®)
International Medical Group® (IMG®), a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990. The preeminent provider of travel and health safety solutions, IMG offers a wide range of insurance programs, including international private medical insurance, travel medical insurance, and travel insurance, as well as enterprise services, including insurance administrative services and 24/7 emergency medical, security, and travel assistance. IMG's world-class services, combined with an extensive product portfolio, provide Global Peace of Mind® for travelers, students, missionaries, marine crews, and other individuals or groups traveling, working, or living away from home. For more information, please visit www.imglobal.com.
bolt is the leading insurance exchange for the P&C insurance industry, uniting distributors and providers on a single platform to transform the way insurance is bought and sold. The result is the world's largest exchange working with two-thirds of America's leading carriers, helping more people protect the things they value.
AIRLINES AND AIRPORTS
OAG | July 20, 2022
OAG, the world’s leading provider of travel data and insight, announces the release of Flight Status Data into its Flight Info Direct solution, delivering instant access to the full lifecycle of a flight. Powered by its Snowflake-enabled data platform OAG Metis, Flight Info Direct currently provides instant access to OAG’s high-value database, including Global Airline Schedules Data, Emissions Data, and Connections Data. Starting today, the release of Flight Status Data will give customers a seamless view of a flight – from its planned schedule to when it lands at its destination.
As demand for high-value insights and operational data soars, being able to view flight data as one by accessing, integrating and blending it into other sources will deliver valuable business benefits and efficiencies to customers, such as removing the silos of legacy systems, delivering end-to-end journey data, and rectifying reconciliation and quality issues.
“Our accelerated solutions and partnerships with leading technology platforms Snowflake and Microsoft Azure make us the perfect partner to help our customers rise above a complex legacy technology landscape, The scale of data-driven opportunities across the entire travel ecosystem – search and booking, hospitality, payments and retail, and more – is enormous. Our versatile, cloud-based data platform seamlessly connects the ecosystem together, and all in one view, to help our customers grow, streamline their operations, and work flexibly at scale.”
-Phil Callow, CEO at OAG
This recent release of data onto the platform is the latest evolution of OAG’s product-led growth journey to connect ecosystems and markets with data that empowers better decision-making and innovation.
Callow adds, We are moving the industry forward by providing frictionless access to high-quality travel data. Being able to view holistic flight data information with the best technology available is a sizeable shift away from the old schedules and status silos of the past.
OAG has customers across the entire travel ecosystem and is embedded in booking engines, travel and hospitality apps, airline apps, online travel agencies, metasearch, search engines, and flight tracking apps.To learn more about Flight Status Data, visit https://www.oag.com/status-direct
OAG is the leading data platform for the global travel industry, powering the growth and innovation of the air travel ecosystem since 1929. Headquartered in the UK, OAG has operations in the USA, Singapore, Japan, China and Lithuania., Visit: www.oag.com and follow us on Twitter @OAG Aviation.