Hospitality Management
Globenewswire | August 25, 2023
Canary Technologies, the hospitality industry’s leading guest management system, is launching Canary AI, a fully enabled generative AI engine that will be embedded across Canary’s entire Guest Management System. The beta version product is the latest in Canary’s award-winning suite of guest management tools, driven by the latest technology. Generative AI refers to algorithms that are used to create new content using existing context.
The product will assimilate relevant general hotel information from existing resources about the property and surrounding area in order to generate auto-responses using contextual guest information like reservation details and guest profiles. The AI model is trained over time to craft the most relevant answers based on the most common guest responses.
Canary’s new feature will keep customer data safe while helping hoteliers increase staff efficiency, enabling them to save hours in responding to guest inquiries. It also saves guests time, providing answers to their top-of-mind questions directly and instantly. Canary’s AI capabilities will also drive a more personalized guest experience based on their specific customer criteria like loyalty status. Hotels can sign up to be part of the beta launch by contacting Canary.
“AI is reshaping the way we live, travel, and do business. With Canary AI, we’ll be able to help hoteliers transform the guest experience and enable staff to focus more on hospitality,” said Blake VanLandingham, Head of Engineering for Canary. “As AI reshapes the way we live, travel, and do business, we look forward to maintaining the safety of customer data and building this new technology into the guest journey as part of the Canary platform.”
Canary will continue to embed AI into their products to help hoteliers reduce fraud, streamline operations, elevate the guest experience and boost revenue.
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management System. Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 75 countries, including leading global brands, such as Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, and Ace Hotel Group. Canary is the #1 rated solution on HotelTechReport and was the sole hotel technology company named to Fast Company’s Most Innovative Companies in 2023. Canary’s solutions help hotels eliminate paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud. Canary’s guest platform includes Contactless Check-In/Checkout, Upsells, Guest Messaging, and Digital Tipping.
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Travel Technology
PRNewswire | August 24, 2023
BeCause, a startup enterprise software company that is transforming how companies in the hospitality, travel, and tourism industries manage their sustainability data, has announced a new partnership with easyJet holidays to help the tour operator more efficiently collect and communicate hotel sustainability data.
BeCause will collect data on hotels certified according to 33 recognized Global Sustainable Tourism Council (GSTC) standards and integrate that data into the easyJet holidays system. That sustainability data will help inform the tour operator's "eco-certified" hotel collection.
Efficient and scalable sustainability data management
BeCause's sustainability data management solution replaces easyJet holidays' current manual update processes. Under the new partnership, hotel sustainability data will be automatically updated in the easyJet holidays database, ensuring that users and travelers always have up-to-date sustainability information about eco-certified accommodation options.
"Through our shared involvement with GSTC, we quickly recognized both easyJet holidays' need for a scalable sustainability data solution and their genuine commitment to industry transformation," said Frederik Rubens Steensgaard, CEO and co-founder of BeCause. "We look forward to a long and productive relationship and helping to make real headway on reducing travel's impact on the environment."
Supporting easyJet holidays' eco-friendly goals
Part of the easyJet group, easyJet holidays is the UK's fastest-growing tour operator, projected to grow by 60% year-on-year this summer. The company, who were the winners of The Globes' Sustainable Future Award, is committed to making sustainable holidays mainstream and, in addition to the GSTC, partners with the University of Oxford and the UNWTO to help drive forward the development of sustainable travel.
"We're committed to our holidays being a force for good and making a positive impact on the environment and local communities in the destinations our customers visit," said Matt Callaghan, Director of Customer & Operations for easyJet holidays. "We know that holidaymakers are caring more than ever about the eco credentials of the hotels they're choosing to stay at. So, we needed a partner to help us connect and communicate hotel sustainability data more efficiently and scale with us as we grow, and BeCause delivered on those criteria."
BeCause's technology framework connects certification entities like GSTC and Green Key with travel providers and distributors, enabling over 11,000 hotels, tour operators and OTAs (Online Travel Agencies) to provide travelers with accurate and reliable sustainability data. These processes, traditionally handled via spreadsheets, emails and unconnected niche systems, are ripe for transformation, and managing them more efficiently allows travel and tourism companies like easyJet to accelerate their sustainability efforts across their consumer-facing platforms.
About easyJet holidays
easyJet holidays is the UK's fastest-growing tour operator, having carried 1.3 million people in its first fully operational year and being named Rising Brand of the Year by Travolution. It offers great-value beach, city and lakes holidays to over 5000 hotels, in more than 100 destinations across Europe, directly through its website and through over 5000 travel agent partners. The ATOL-protected holidays can be secured with a deposit of just £60 per person, including flights, hotel, 23kg luggage and transfers on beach holidays. easyJet holidays is a member of ABTA, and all packages are covered by its Ultimate Flexibility, offering freedom to change a booking, a refund guarantee, and best price guarantee.
Winners of the Sustainable Future Award at the Globe Travel Awards 2022, easyJet holidays has a sustainability strategy focusing on three key pillars – create better holiday choices which is about making sustainable travel affordable and accessible to everyone; keep our holidays special, which is maximising the benefits and minimising the negative impacts of travel and tourism, and transform travel for everyone which means embedding sustainability into business decisions and behaviours and driving meaningful change in the industry. Through ongoing collaboration with the University of Oxford and as a member of the GSTC, easyJet holidays is focused on building its research, partnerships and certifications and taking action to make a positive impact on the people and places that make its destinations so special.
easyJet holidays has been named one of the Sunday Times Best Places to Work 2023 – being called out as one of the most loved employers and highly commended as a great place to work for LGBTQIA+ employees, as well as being named The Best Workplace in Travel 2023.
About BeCause
BeCause is an enterprise software company that enables sustainability data to flow more simpler, faster and cheaper so travel and tourism companies can positively impact people, the planet and their profits. BeCause works with over 11,000+ companies, including sustainability-certified hotels, eco-labels, certification entities like GreenKey, industry partners including UN GSTC and marketplaces including Booking.com. The BeCause Sustainability Management Hub allows organizations to collect and display all their communication about their sustainability efforts in one place, empowering them to make sustainability manageable for their operations and a competitive advantage for their business.
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Business Travel
prnewswire | July 11, 2023
With the significant increase in European travel from North America, Exodus Travels the award-winning leader in adventure travel, has launched a new Active Europe Collection. This expanded offering, including hiking and cycling trips, features more than 19 new itineraries across nine European countries. These new adventures are designed to bring travelers closer to Europe's hidden gems while enjoying new and unique experiences in the great outdoors.
The new Active Europe Collection encompasses active itineraries that have been meticulously crafted to cater to adventure enthusiasts, with options for every skill level and interest. From the Tuscan countryside and the UK's Lake District to Norway's Fjords and the Mediterranean Coast, each trip promises to deliver unforgettable moments and authentic encounters with Europe's natural wonders.
"We understand the growing desire for active travel experiences that go beyond traditional sightseeing, and the Active Europe Collection was designed to fulfill these aspirations," says Katy Rockett, Director of Growth, North America for Exodus Travels. "With our team of expert local guides and carefully crafted itineraries, travelers can revel in transformative experiences that have a lasting impact."
The new European collection includes a variety of memorable adventures including:
Tuscan Hills & Chianti Wines – Premium Adventure: On this eight-day guided tour, guests will enjoy an elevated experience as they explore the idyllic Tuscan countryside, with a stay in an exclusive villa complete with a pool and private chef. From this base, which is located close to the medieval town of San Gimignano, the trip features five days of gentle walking and sightseeing, including visits to Florence and Siena, as well as timeless villages and the quaint walled town of Certaldo. Activities includes three wine-tasting experiences, as well as a visit to Brolio Castle gardens, the birthplace of Chianti wine.
Castles, Hadrian's Wall & the Lake District Travelers can discover the forts, fells, and film sets of northern England on this new six-day guided trip that offers a wonderful combination of history and hiking. Highlights include a visit to beautiful Alnwick Castle, which stood in as Hogwarts in the first two Harry Potter movies, the striking Bamburgh Castle on the Northumberland coast, the Holy Island of Lindisfarne to see the historic priory ruins, and much more. Travelers will also hike a section of Hadrian's Wall, hike Cat Bells for unforgettable views over the Lake District, and summit Helvellyn, a walk considered to be among the most beautiful in the UK.
Cycling the Mediterranean Coast in Spain Cycle between the vibrant cities of Barcelona and Valencia on this week-long guided adventure on two wheels. Travelling along the Mediterranean coast, with stays at a different seafront hotel each night, the itinerary features a fantastic mix of cycling lanes and quiet paved roads, with only four short transfers on the cycling days.
Cycling the Coastal Portuguese Camino: Following the Atlantic shoreline, the Portuguese Camino coastal route is perhaps the most scenic of the trails that comprise the iconic Camino de Santiago. On this eight-day culture-cycling adventure, guests start in Porto and head north, eventually crossing into Spain and to the final stop in Santiago de Compostela. Along the way, the tour visits a string of atmospheric coastal towns, and through the picturesque Galician countryside, while also collecting the stamps necessary to receive the Compostela certificate in Santiago, proof of completion of this historic pilgrimage.
Walking the Fjords: The Norwegian fjords are rightly ranked as one of the most stunning natural wonders of the world and on this nine-day guided hike, travelers will be immersed in the stunning landscapes that define this region, including snow-capped mountains, steep green hillsides, and powerful waterfalls plunging into calm, clear fjordic waters. By exploring by foot, travelers enjoy unique access to areas of stunning beauty and high panoramic viewpoints. In the fjords, guests stay in two locations – a cozy family-run guesthouse that looks towards the Feigumfossen waterfall, and another family-run hotel on the waterfront in the town of Fjærland.
Cycle the Loire Valley: On this gentle week-long cycling adventure, travelers ride sections of the Loire à Vélo, a scenic cycling route that tracks along the Loire River – from Blois to Saumur – past orchards, vineyards, and small villages. Highlights include visits to a magnificent chateau steeped in Renaissance history, stops at the world-renowned vineyards of Vouvray and Chinon, and much more.
In related news, Exodus Travels announced the "Join the Adventure" promotion with significant savings. This special promotion includes major savings on select trips in two ways:
Join the Adventure Together -- Book a trip with a travel partner departing in 2023 and the second person will receive 25% off the cost of their trip; or
Join the Adventure Solo -- Solo travelers can take advantage of 50% off the price of a single supplement. If no solo rooms are available or there's a preference to be paired with a roommate, Exodus Travels will pass along the equivalent savings.
As with all itineraries, Exodus Travels prioritizes sustainable and responsible travel practices, fostering a deep connection with local communities and minimizing the environmental impact.
About Exodus Travels
For nearly 50 years Exodus Travels has been the leader in active adventures and is known for "improving life through travel." Exodus Travels is the winner of the National Geographic Traveller Reader Awards and is a recipient of the Conde Nast Traveler Readers' Choice Award, Wanderlust Magazine's Best Tour Leader of the Year, USA Today's Readers' Choice Award and the British Travel Awards.
Exodus Travels provides unforgettable journeys and expert insights through more than 500 active adventures to Europe and 100 other countries. Award-winning trips across seven continents include active adventures to the majestic peaks of Kilimanjaro, the agent wonders of Machu Picchu, the breathtaking beauty of Italy's Amalfi Coast, and other memorable destinations.
With an unwavering commitment to sustainability, Exodus Travels is dedicated to creating incredible, responsibly run adventures, and understands the importance of regenerative travel. Efforts include a "re-wilding" initiative that ensures for every traveler, 100 square meters of land is dedicated to preservation projects. Exodus Travels is dedicated to creating memorable and responsible adventures so travelers can book and travel with confidence.
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