HOSPITALITY TRENDS
Hospitality Solutions News | February 02, 2023
Retro Hospitality, a Virginia-based hospitality firm, has chosen Tambourine, a digital marketing company working with resorts, hotels, and tourism destinations, to reinvent the digital experience for Quirk Hotels.
Retro Hospitality aimed to bring art and design-focused boutiques to the limelight of its digital story following the addition of a second location in Charlottesville, Virginia, in March of 2020. To introduce potential guests to both properties, Tambourine designers created a dual splash page experience for Quirk Hotels. The user can then switch between the Charlottesville and Richmond locations on the website.
Tambourine is a digital marketing firm reshaping the hospitality industry with custom-integrated marketing solutions for resorts, hotels, and destinations worldwide. The firm’s prominence in the market for independent and branded hotels is a testament to its core values, which include raising standards for hotel website design, a customer-first approach, and making performance digital marketing simpler and more lucrative for its valued partners.
Diego Rodriguez, Design Lead at Tambourine, shared, "We wanted to enrich the brand narrative by linking both properties, but we also wanted to give each property an individual user experience." He added, "We strived to design a website that embodies the beautiful in-person experience. Tambourine was part of the original Quirk Hotels launch in Richmond, so we are excited to see the original vision expanded upon."
(Source – PR Newswire)
About Tambourine
Tambourine was founded in 1984 and is headquartered in Fort Lauderdale, Florida. It is an award-winning digital marketing agency that drives demand, revenue, and brand awareness in the hospitality industry. The firm is a valuable partner for elite hoteliers, hotel management, and asset management firms looking to outperform their competitors, increase bottom-line profitability, and reduce OTA reliance. Using the best-in-class technology, the company's comprehensive managed service program maximizes traffic and conversions across all digital channels to empower properties.
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HOSPITALITY TRENDS
Plusgrade | February 01, 2023
On January 31, 2023, Plusgrade announced the acquisition of UpStay, a fast-expanding provider of upgrade and auxiliary revenue solutions for the hospitality industry.
UpStay helps hundreds of hotels in 17 different countries make more money by giving their guests more value. Meanwhile, this integration strengthens its five global travel ventures, adding hotel upgrades and other innovative ancillaries to its ancillary revenue and loyalty products. As a result, it expects to generate about $5 billion in new revenue opportunities for its partners in 2023.
Ken Harris, CEO of Plusgrade, said, "The acquisition of UpStay is another step forward for our vision and mission of becoming the Global Ancillary Revenue Powerhouse. We have been accelerating this mission through a series of innovations, launches and acquisitions, and have come into 2023 as a powerhouse for the global travel industry. We are thrilled to have the UpStay team join us, and look forward to tapping into their expertise and innovative technology to bring even more value to our now 200+ airline, hospitality, cruise, rail and financial services partners around the world."
(Source - Cision PR Newswire)
Tzafrir Blonder, CEO of UpStay, expressed, "This is an exciting day for UpStay. After 4 years of incredible growth and success, we are thrilled to be joining forces with Plusgrade to invest further in our product offerings and enhance our ability to drive ancillary revenue for our partners through upselling additional on-property amenities and services. I look forward to continuing to lead the hospitality ancillaries vertical in the company, as we grow with Plusgrade in 2023 and beyond."
(Source – Cision PR Newswire)
About Plusgrade
Plusgrade, one of the leading technology companies providing ancillary revenue solutions in the global travel industry, has partnered with about 140 airlines, hotels, cruise lines, financial services companies, and passenger rails worldwide since 2009. Headquartered in Montreal, it assists companies in creating new revenue streams and travel experiences for their guests and passengers. It maximizes the return on unsold premium inventory through the customer journey. The company provides travel partners with incremental ancillary revenue and merchandising strategies by introducing new products, loyal branding, and customer satisfaction.
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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS
Priceline | January 02, 2023
Priceline, a leading online travel agency in North America, announced an NDC agreement with British Airways and Iberia, part of the International Airlines Group (IAG).
Through the new distribution capability (NDC) partnership, Priceline customers will have access to the airline group's full fares and other services, such as choosing their seats and having their bags checked.
Priceline is excited to expand its valued partnership with IAG. The company said that its new connections to British Airways and Iberia would help it fulfill its mission of giving customers the best travel deals, whether traveling within the United States or to another country.
Iberia says the agreement with Priceline is a great chance to grow its partnership with one of the best travel agencies in North America through the NDC channel. Also, it will help the company reach a larger audience with Iberia's and British Airways products and the benefits of this model.
British Airways is happy about this announcement with Priceline and the great work they do to ensure their customers can use the NDC content and features, such as more price points and better self-service features. Priceline's parent company, Booking Holdings, is also a part of the new strategic partnership. It includes Agoda, which continues to improve its flight and connected trip offerings in the Asia-Pacific region.
About Priceline
Booking Holdings' subsidiary Priceline is a well-known start-up that combines cutting-edge technology with a meaningful mission. It gives its customers quick and easy access to the best deals on hotel rooms, flights, rental cars, vacation packages, and cruises so they can be present for the most critical moments.
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