COMMERCIAL TRAVEL

Vacatia Acquires Virginia Beach-Based VSA Resorts

Vacatia | January 04, 2022

Vacatia Acquires Virginia Beach-Based
Vacatia Inc., a leading provider of innovative, customer-centric solutions for timeshare owners, property management and vacation rentals, has acquired Virginia Beach, Virginia-based VSA Resorts, a hospitality and vacation ownership company. With the addition of VSA's three resorts and association management business, Vacatia now manages 21 timeshare and 42 whole-ownership homeowners associations with 4,750 units and 50,000 owners.

"The addition of VSA Resorts to our nationwide network reflects Vacatia's dedication to providing owners and guests with high-quality, hassle-free vacations in the most in-demand destinations,We are committed to enhancing owner and guest experiences by delivering new benefits and expanding the customer base at our resorts across eight states."

-Caroline Shin, Vacatia's CEO and co-founder

VSA Resorts' properties include Ocean Key Resort, Atrium Resort and Ocean Sands Resort, all located in Virginia Beach. VSA also manages wholly owned condominium associations in the area. They employ nearly 100 people and have an owner base of more than 18,000.

"In considering this sale, we were impressed by Vacatia's new ideas for independent timeshare resorts, customer-centric perspective and highly capable management team,Our owners will be well served by Vacatia's ability to enhance their existing ownerships, and our team will have increased opportunities for advancement as part of a larger, fast-growing company."

-Lori Overholt, president of VSA.

As Vacatia-managed properties, VSA resorts will be featured on the Vacatia.com website and offered through third-party booking platforms. Owners at these resorts will be able to participate in OwnerPLUS, which easily enables travel to Vacatia's managed and affiliated resorts. In addition, these resorts will be available through VacatiaPLUS, Vacatia's innovative subscription-based membership model, which invites a new generation of travelers to independent timeshare resorts.

About Vacatia
It has rapidly grown its property management services to 4,750 units in eight states. Management services are just one of the fresh solutions offered by Vacatia, which has 750 industry partners, including some of the largest timeshare companies, relying on it for rental and resale services. Their products drive owner engagement, improve cash flow, attract new members and even finance needed property renovations. Vacatia Partner Services (VPS) is the division of Vacatia that works with property management companies and independently managed associations across the country to help timeshare resorts to thrive in the modern era. To learn more about VPS's rental, resale, subscription membership products and property management services, and how they are reinventing the timeshare experience across discovery, booking, and stay, call (720) 449-6738 or visit vacatiapartnerservices.com.

Spotlight

American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a “do-it-for-me” model. “We use Uber to have someone drive us around, we use Door Dash so someone can get our favorite food and deliver it to us.

Spotlight

American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a “do-it-for-me” model. “We use Uber to have someone drive us around, we use Door Dash so someone can get our favorite food and deliver it to us.

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

Grand Hyatt Shenzhou Peninsula Celebrates Official Opening

Hyatt Hotels Corporation | October 31, 2022

Hyatt Hotels Corporation announced the opening of Grand Hyatt Shenzhou Peninsula in Wanning, Hainan, a distinctive destination for a luxurious escape offering immersive experiences and unforgettable moments for guests of all ages.The oceanfront resort is set on Shenzhou Peninsula, a natural treasure located off the east coast of Hainan Island with a comfortable tropical climate, fresh air, golden beaches and crystal-clear waters. Nestled among lush gardens with stunning views of the South China Sea to the south and a tranquil inner sea to the north, the resort provides a welcoming environment to relax, indulge and play. It is also just a short distance from popular scenic, cultural and lifestyle attractions, including surfing spots boasting spectacular waves, and world-class golfing at The Dunes located just 10 minutes’ drive away. “With the opening of Grand Hyatt Shenzhou Peninsula, we are excited to welcome guests to experience all the pleasures of a tropical resort in awe-inspiring surroundings, elevated by the luxurious comfort, theatrical dining experiences, exceptional amenities and welcoming service that the Grand Hyatt brand is known for,” -Terence Ng, general manager, Grand Hyatt Shenzhou Peninsula. Design Grand Hyatt Shenzhou Peninsula’s contemporary design combines the essence of relaxed coastal living with Hainan’s unique cultural heritage infused with Southeast Asian influences. This is expressed in Balinese-inspired architecture and interiors styled with a graceful Hainan touch. Natural materials and nature-inspired aesthetics also create a sensory connection to the destination. Buildings are clustered throughout the lush grounds and along the waterfront, creating an inviting mix of spaces for rest and relaxation. Guestrooms Starting at 570 square feet (53 square meters), the resort’s 262 spacious guestrooms and suites are havens of modern comfort with floor-to-ceiling windows and balconies that maximize extraordinary garden or ocean views. The resort also features unique kid-themed rooms that add a touch of magic and adventure to family holidays with fun themes such as “curious universe” and “fantasy dream.” Guests staying in Grand Club guestrooms and World of Hyatt Elite members can enjoy access to the Grand Club lounge, which provides a gorgeous panorama of the sea. Grand Club privileges include personalized check-in and check-out service, continental breakfast, all-day refreshments, evening cocktails and exclusive use of the club’s outdoor pool. Dining Grand Hyatt Shenzhou Peninsula’s lineup of world-class dining options engages guests in an exciting journey of flavors that celebrate some of the finest culinary traditions. Embracing seasonality and sustainability, Yu restaurant specializes in traditional dim sum and authentic home-style Cantonese and Hainan cuisine, with indoor and outdoor areas and three private dining rooms with a sea view. Luigi’s is a cozy trattoria-style restaurant serving handmade Italian comfort food. At Pool House, guests can relax to the sound of the waves while savoring the delights of an Asian barbecue accompanied by signature Tiki cocktails in a sophisticated beach club atmosphere. The Lounge offers an elegant environment to enjoy a cup of coffee or Chinese tea while catching up on emails, gathering with friends, or simply enjoying a quiet moment between activities. River Pavilion will open next year and feature three unique dining and bar concepts devoted to the finest experiences of Japanese cuisine and beverages, including sushi, yakitori, and Japanese beer and sakes. Guest Experiences Shenzhou Peninsula’s warm tropical climate is perfect for swimming in all seasons. The resort features three swimming pools, including an indoor pool, the Grand Club pool, and an oceanfront pool with recreational activities for kids, designed to create special family moments. Other offerings include a 24-hour fitness center, mahjong and karaoke. Camp Hyatt kids’ club is also available offering games, entertainment and activities, including a rock-climbing wall, a movie house, and a kitchen to inspire budding young chefs. Oceanfront Weddings and Events From intimate gatherings to gala events, Grand Hyatt Shenzhou Peninsula elevates every occasion with versatile venues that exude modern sophistication, heightened by natural light and sea views. 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Located at the crossroads of local culture and global business within major gateway cities and resort destinations, each Grand Hyatt hotel is uniquely designed to be a captivating destination within a destination. Grand Hyatt hotels deliver welcoming and elevated service, first-class accommodations and an abundance of options within a multicultural backdrop of dramatic architecture and bold and vibrant design. Grand Hyatt hotels boast inventive restaurants, luxury spas, fitness centers, and business and meeting facilities. For additional information or to make a reservation, please visit grandhyatt.com. Follow @GrandHyatt on Facebook and Instagram, and tag photos with #GrandHyatt. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of June 30, 2022, the Company’s portfolio included more than 1,150 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®; Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

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COMMERCIAL TRAVEL, HOSPITALITY TRENDS

ROOMDEX, A Hotel Upsell Innovator, Partners with PANDOX

ROOMDEX | September 20, 2022

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DESTINATION AND TOURISM,INDUSTRY OUTLOOK

Trip.com shows how transatlantic travel has taken off

Trip.com | November 14, 2022

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