CardFree | May 18, 2022
CardFree launches CardFree Concierge, a full suite of solutions from geo-location for poolside ordering to enhanced in-room ordering. The solution is specifically tailored to deliver a superior guest experience while taking the strain off of employees through digital connectivity. CardFree is an all-in-one platform empowering businesses to create customized order, pay, and loyalty solutions.
CardFree has been working with various creative hotels to encourage this new customer experience, both in-room and onsite, with products like charge-to-room, loyalty integration, remote ordering anywhere on-premise with geo-location capabilities, and order and pay at the table solutions. The Concierge has resulted in an ordering increase of over 60 percent for the hotels implemented to date.
CardFree Concierge is more than just an application; it's a customized suite of digital solutions to ensure a consistently high-quality client experience. For example, geo-location ordering enables consumers to place orders from the pool, the lobby, or any other designated area, guaranteeing that a hotel employee can locate the client for delivery. Guests, who like to get room service? CardFree Concierge allows in-room ordering by mobile phone without an app. CardFree Concierge also provides:
Multi-unit menu management.
Catering and event management.
Self-directed kiosks for hotel restaurants and bars.
Pankaj Khanna, VP of Digital Product and Tech at Great Wolf Lodge, said, Through CardFree Concierge, we've been able to address critical food ordering scenarios and introduce innovative guest-friendly options like order-to-room, order ahead, and QR code ordering where guests have the option to either pay through their phone or charge it to their room. We've also seen improvements in our customer and employee satisfaction levels with the integration of self-serve kiosks designed for intuitive ordering
RMS North America | June 02, 2022
On June 1, RMS North America introduced Solonis, a cloud-based, modern property management system built exclusively for the hotel industry. This launch is the first brand expansion of RMS. Solonis was created and crafted by a team of hospitality and business intelligence professionals with more than 35 years of experience in the industry. It assists property owners in increasing occupancy, offering a better customer experience, and optimize revenue.
“The hospitality industry has been burdened by outdated, overly complicated systems for too long – that’s why we created a PMS that works for properties today and readies them for whatever the future holds,At Solonis, we’re uniquely positioned to solve these industry challenges because we balance innovative solutions with human connection, the cornerstone of hospitality. The result is smarter property management that’s seamless and intuitive.”
-Reza Paydar, CEO, Solonis.
Solonis will empower properties to adapt to changing guest behavior and expectations, position themselves for success in a technology-driven era of travel, and support revenue operations as the industry continues to recover, continued Paydar. We believe Solonis supports these goals in a way that no other vendor has before, and we’re eager to make these lasting improvements across the hospitality ecosystem.
Solonis offers a single solution for every aspect of property management. Staff and property managers can benefit from Solonis’ features that include:
Dynamic pricing functionality to maximize profit and occupancy
Revenue and expense flow systems for complex property management
Guest marketing and communication features like text and chat
An internet booking engine integrated with property management features
Guest empowerment tools to manage payment, communication, and check-in/check-out
Customizable BI-propelled dashboard with real-time operations data
From June 27-30, the Solonis team will exhibit the new solution at HITEC Orlando (booth 215). Attendees can learn about the property management system’s channel management, booking engine, mobile-first capabilities and business intelligence by scheduling a demo on Solonis’ official website.
Cain Travel and Sabre | August 05, 2022
Sabre Corporation (NASDAQ: SABR) a leading software and technology provider that powers the global travel industry, announced a new distribution agreement with Cain Travel, a US-based travel agency. This new agreement will enable Cain Travel to complement services to their customers worldwide, drive efficiencies and support their economic growth by leveraging their proprietary technologies along with Sabre's travel marketplace (GDS).
Cain Travel will have access to Sabre's marketplace of more than 400 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car rental and cruise providers, to sell customized travel packages from suppliers around the world. Additionally, the travel agency will use their proprietary technologies – powered by Sabre API's – along with the reach represented by the Sabre GDS to differentiate its services among their competitors.
"The key reasons Cain Travel chose Sabre were its technology and strategic vision on NDC. We were looking for a travel technology partner that could help us address many aspects of our business – driving revenue, reducing costs, and improving our efficiency, Sabre's technology strategy including its approach to NDC will make it easier for our staff to find the content and personalized offers that our customers expect. We look forward to a successful and bright future with our new partner."
-Michael Cain, President of Cain Travel Group of Boulder
Founded in 1985, Cain Travel is one of the nation's largest independent travel management companies, providing a unique set of travel solutions.
"As the industry continues to recover, travel companies face the challenge of quickly adapting their business to this dynamic market's changing needs and requirements, We are excited to serve as the strategic technology partner for Cain Travel and to bring them onto the Sabre GDS where they will have full access to Sabre's leading technology and broad travel content."
-Andy Finkelstein, senior vice president, Global Agency Sales and Corporate Solutions for Sabre
Today, thousands of agency points of sale are shopping, booking and servicing NDC offers through the Sabre marketplace. Sabre continues to broaden its NDC capabilities, coverage and content from multiple airlines.
About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.
About Cain Travel
The Cain Travel Group of Boulder, Inc. (Cain) is a certified Woman Owned Small Business founded in 1985. Since our inception, Cain has grown to become among the largest privately held TMCs in the country. Cain has achieved this success through a combination of employing extremely experienced and dedicated staff, enjoying unparalleled employee and customer retention rates and conceptualizing, developing and deploying new technologies designed to enhance traveler experience and facilitate the success of travel programs. The Company is based in Boulder, Colorado.