Wedding tourism representatives have started promoting China & Indonesia

Travel and Tour World | May 16, 2019

The representatives of Turkish tourism have started endorsing the country globally to take part in more of the $1 trillion weddings and meetings, incentives, conferences and exhibitions (MICE) markets, which have made prominent development in recent years.Arranged for the fourth time in 2019, the International MICE & Wedding Forum (IMWF2019) brought together decision-makers directing the international destination weddings and MICE sector in Antalya.Inventum Global Managing Partner Bünyat Özpak informed Anadolu Agency (AA) that in the history of tourism they had their top season in 2018 in terms of Indian weddings.Özpak explained that they anticipated reaching twice as much as last year’s figure in wedding organizations this year. “India leads the way in the number of wedding organizations in the world,” he said. “The Indian market has started to grow slowly in Turkey, and we are now pursuing new countries. We have been concentrating on diverse and exotic markets such as China, Japan, South Korea, Indonesia and South America.”

Spotlight

Travel and hospitality brands can’t afford to ignore the most significant change in their customers in decades: 81 percent of today’s travelers carry a smartphone, according to a Passenger IT Trends Survey.1 Not only do mobile devices and apps influence the end-to-end customer journey, especially in terms of customer experience and loyalty, but they also provide a wealth of insights into customer behavior.

Spotlight

Travel and hospitality brands can’t afford to ignore the most significant change in their customers in decades: 81 percent of today’s travelers carry a smartphone, according to a Passenger IT Trends Survey.1 Not only do mobile devices and apps influence the end-to-end customer journey, especially in terms of customer experience and loyalty, but they also provide a wealth of insights into customer behavior.

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

Grand Hyatt Shenzhou Peninsula Celebrates Official Opening

Hyatt Hotels Corporation | October 31, 2022

Hyatt Hotels Corporation announced the opening of Grand Hyatt Shenzhou Peninsula in Wanning, Hainan, a distinctive destination for a luxurious escape offering immersive experiences and unforgettable moments for guests of all ages.The oceanfront resort is set on Shenzhou Peninsula, a natural treasure located off the east coast of Hainan Island with a comfortable tropical climate, fresh air, golden beaches and crystal-clear waters. Nestled among lush gardens with stunning views of the South China Sea to the south and a tranquil inner sea to the north, the resort provides a welcoming environment to relax, indulge and play. It is also just a short distance from popular scenic, cultural and lifestyle attractions, including surfing spots boasting spectacular waves, and world-class golfing at The Dunes located just 10 minutes’ drive away. “With the opening of Grand Hyatt Shenzhou Peninsula, we are excited to welcome guests to experience all the pleasures of a tropical resort in awe-inspiring surroundings, elevated by the luxurious comfort, theatrical dining experiences, exceptional amenities and welcoming service that the Grand Hyatt brand is known for,” -Terence Ng, general manager, Grand Hyatt Shenzhou Peninsula. Design Grand Hyatt Shenzhou Peninsula’s contemporary design combines the essence of relaxed coastal living with Hainan’s unique cultural heritage infused with Southeast Asian influences. This is expressed in Balinese-inspired architecture and interiors styled with a graceful Hainan touch. Natural materials and nature-inspired aesthetics also create a sensory connection to the destination. Buildings are clustered throughout the lush grounds and along the waterfront, creating an inviting mix of spaces for rest and relaxation. Guestrooms Starting at 570 square feet (53 square meters), the resort’s 262 spacious guestrooms and suites are havens of modern comfort with floor-to-ceiling windows and balconies that maximize extraordinary garden or ocean views. The resort also features unique kid-themed rooms that add a touch of magic and adventure to family holidays with fun themes such as “curious universe” and “fantasy dream.” Guests staying in Grand Club guestrooms and World of Hyatt Elite members can enjoy access to the Grand Club lounge, which provides a gorgeous panorama of the sea. Grand Club privileges include personalized check-in and check-out service, continental breakfast, all-day refreshments, evening cocktails and exclusive use of the club’s outdoor pool. Dining Grand Hyatt Shenzhou Peninsula’s lineup of world-class dining options engages guests in an exciting journey of flavors that celebrate some of the finest culinary traditions. Embracing seasonality and sustainability, Yu restaurant specializes in traditional dim sum and authentic home-style Cantonese and Hainan cuisine, with indoor and outdoor areas and three private dining rooms with a sea view. Luigi’s is a cozy trattoria-style restaurant serving handmade Italian comfort food. At Pool House, guests can relax to the sound of the waves while savoring the delights of an Asian barbecue accompanied by signature Tiki cocktails in a sophisticated beach club atmosphere. The Lounge offers an elegant environment to enjoy a cup of coffee or Chinese tea while catching up on emails, gathering with friends, or simply enjoying a quiet moment between activities. River Pavilion will open next year and feature three unique dining and bar concepts devoted to the finest experiences of Japanese cuisine and beverages, including sushi, yakitori, and Japanese beer and sakes. Guest Experiences Shenzhou Peninsula’s warm tropical climate is perfect for swimming in all seasons. The resort features three swimming pools, including an indoor pool, the Grand Club pool, and an oceanfront pool with recreational activities for kids, designed to create special family moments. Other offerings include a 24-hour fitness center, mahjong and karaoke. Camp Hyatt kids’ club is also available offering games, entertainment and activities, including a rock-climbing wall, a movie house, and a kitchen to inspire budding young chefs. Oceanfront Weddings and Events From intimate gatherings to gala events, Grand Hyatt Shenzhou Peninsula elevates every occasion with versatile venues that exude modern sophistication, heightened by natural light and sea views. The resort offers more than 27,900 square feet (2,600 square meters) of indoor and outdoor spaces, including a 6458-square-foot (600-square-meter) Grand Ballroom, three 1,076-square-foot (100-square-meter) Grand Residence venues and two spacious lawns, setting the stage for an exceptional meeting, event experience or an enchanting wedding by the sea. Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. To learn more about Hyatt’s commitment, please visit: hyatt.com/care-and-cleanliness. About Grand Hyatt Around the world, Grand Hyatt hotels bring travel dreams to life by celebrating the iconic in small details and magnificent moments. Located at the crossroads of local culture and global business within major gateway cities and resort destinations, each Grand Hyatt hotel is uniquely designed to be a captivating destination within a destination. Grand Hyatt hotels deliver welcoming and elevated service, first-class accommodations and an abundance of options within a multicultural backdrop of dramatic architecture and bold and vibrant design. Grand Hyatt hotels boast inventive restaurants, luxury spas, fitness centers, and business and meeting facilities. For additional information or to make a reservation, please visit grandhyatt.com. Follow @GrandHyatt on Facebook and Instagram, and tag photos with #GrandHyatt. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of June 30, 2022, the Company’s portfolio included more than 1,150 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®; Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com.

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DESTINATION AND TOURISM,INDUSTRY OUTLOOK

RedAwning Announces the Acquisition of Lexicon Travel Technologies

RedAwning | November 21, 2022

RedAwning, the only complete marketing, distribution, reservations and hospitality platform for property managers in North America, announced the acquisition of the business and client base of Lexicon Travel Technologies, the best performing channel manager in the US. All of Lexicon’s clients and partners are being offered the opportunity to join RedAwning’s robust and comprehensive platform, expanding their distribution reach and benefiting from additional marketing and management services, while maintaining the foundation of great service that Lexicon has built. “We are delighted to join forces with the impressive team at Lexicon and expand our platform to hundreds of new clients with thousands of properties,The transitions will be seamless for all of our new clients, as RedAwning already supports all of the same PMS platforms as Lexicon and all of the channels too, as well as many more for Lexicon clients to join.” -Tim Choate, CEO of RedAwning.com. After we made the decision to sell our business, we looked for a company that would create true synergies with our existing value proposition, said Joel Inman, CEO and Founder of Lexicon. As I got to know the RedAwning platform, I realized they have already solved many of the technical challenges Lexicon has been facing. RedAwning brings true technology and automation to channel management that delivers value through higher conversion with essentially zero manual work. RedAwning’s comprehensive platform approach to channels vastly outperforms traditional channel management approaches due to RedAwning’s focus on what happens after connectivity to improve actual performance of property listings in each channel. From copy and policy optimization to revenue management to declined credit card handling and instant automatic publishing on all channels, RedAwning’s platform offers a more powerful and much more efficient model for property managers of all sizes to succeed everywhere guests shop for travel. One of our exciting discoveries with the team at Lexicon is that RedAwning outperforms the bookings per client across thousands of listings on each channel by an average of 37% as compared to Lexicon’s strong clients doing all of the work themselves. We truly offer much more revenue for much less work, and this data is proof of our impact, said Tim Choate, CEO of RedAwning.com. Most of Lexicon’s top clients have already agreed to join RedAwning in this transition and the company seeks to offer a seamless transition to more revenue with less work to all of the remaining clients, too. About RedAwning RedAwning is the short-term rental industry’s only complete marketing, distribution, reservations, and hospitality platform. RedAwning presents one of the world's largest collections of vacation properties to guests wherever they shop for travel. With over 15,000 properties represented on behalf of thousands of independent and professional hosts, RedAwning covers virtually every leisure destination in North America, and includes a comprehensive layer of exclusive services and support with every stay. RedAwning is one of the largest single U.S. vacation rental suppliers to every major travel website, including Airbnb, Vrbo, Booking.com, Expedia, Homes & Villas by Marriott International, Google Travel, and many more. RedAwning also operates exclusive vacation property booking websites, including RedAwning.com for travelers, and RedAwning TravelPro, which enables 20,000 travel agents to book vacation properties. RedAwning has been a leading innovator in the vacation rental industry since 2010, with a mission to redefine the customer journey for the benefit of guests, hosts, and property managers alike, and to drive innovative approaches that make the booking and staying experience at short term rental properties more consistent, easier, safer, and better for all.

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TRAVEL TECHNOLOGY

VeriFLY by Daon Expands Capabilities to Streamline Access to Travel Documents

Daon | September 28, 2022

Daon, the Digital Identity Trust Company, announced expanded usage of its VeriFLY™ digital travel app to allow users to save required travel or event documents directly to their digital itinerary, providing one-point access for retrieval. VeriFLY is the world’s first widely adopted digital travel app to help travelers and event attendees quickly and safely meet their destination’s and event’s health and identity requirements.VeriFLY is the first mobile app service of its kind to support multiple airlines (codeshare, interline) and any number of countries’ travel requirements. It applies health certificates and related documents to multiple travel legs with similar entry/transit requirements. Its newest capability is now available in over 65 countries. “Daon VeriFLY continues to provide customers with the best user experience while traveling due to its ability to adapt quickly and effectively to the travel industry’s changing requirements, This new expanded capability removes the added stress of travel restrictions, providing travelers with health document credentials throughout their entire travel journey, including multiple leg trips, outbound and inbound travel, codeshares, interline and more.” -Tom Grissen, CEO of Daon Previously, VeriFLY users could only access necessary documents for point-to-point travel, but this new capability allows customers to use VeriFLY for multi-leg travel, even if there are different airlines within the complete itinerary to help federate across the VeriFLY ecosystem. This creates a seamless user experience more aligned to the airline web and app experience that travelers expect. VeriFLY gives travelers the benefits of a faster, smoother process – while enabling the carriers to deliver more on-time flights, faster boarding times, less counter transaction time, lower ground handling costs, fewer inadmissible passengers and related fines, better audit trails, all while promoting higher passenger usage of online check-in and self-service. Travelers worldwide have widely adopted VeriFLY and continue to utilize the mobile app for their ongoing travel experiences. VeriFLY is used by major airlines, cruise lines, hotels, and other businesses, including American Airlines, British Airways, Aer Lingus, Japan Airlines, Carnival Cruise Lines, Holland America Line, Viking Cruises, Hyatt Hotels & Resorts, and many others. VeriFLY recently reached the milestone of more than 12M travelers serviced, and recently over 1 million Carnival Cruise guests have used VeriFLY for a seamless travel experience. The VeriFLY travel app can be downloaded from the Apple App Store or Google Play. Users can create a secure profile and input flight information, upload crucial travel related documents, and any other essential identity and health documentation. Visit Daon at World Aviation Festival in Amsterdam (booth 12.561) on October 4-6, 2022, to learn how VeriFLY is defining the future of seamless travel. About Daon Daon, the Digital Identity Trust company, enables market-leading organizations worldwide to easily and accurately proof, verify, authenticate and secure customer identities at every trust point across the entire customer lifecycle. With industry-leading identity proofing and biometric authentication technologies at its core, Daon’s technology ensures that customer identities are accurately verified, easily asserted and safely recovered. By mitigating fraud, reducing friction, and ensuring regulatory compliance, Daon help businesses deliver a seamless customer experience, increase customer satisfaction and reduce cost. Daon delivers these solutions through its AI and ML-powered IdentityX® platform, chosen by leading companies in financial services, telcos, travel & hospitality and other industries to secure and process hundreds of millions of digital identity transactions daily. Learn more at www.daon.com.

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