TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
Thales | December 07, 2022
The new Thales multimodal biometric pod is an efficient enrolment and identification solution that helps smoothly manage travelers’ border and immigration processes. The combination of ‘iris & face’ capture and recognition capacities enables a fast and secure enrolment and ID verification at borders. The pod features a modern design that perfectly suits the authority’s needs in highly secure environments.
The travel industry and border security agencies have recognized the need to improve efficiency and overall traveler experience at border entry and exit points. For years, biometrics has been used by authorities to simplify traveler experiences at borders, speeding up people enrolment and ID checks such as the eGates or Entry-Exit Systems. With the Thales multimodal biometric pod, borders authorities can easily integrate automation into their processes, without compromising on passenger and employee security or on the confidentiality of the data exchanged as the solution offers ‘security and privacy by design’ parameters.
Featuring a camera and a high-resolution LCD screen, the biometric pod is able to recognise pre-enrolled travelers’ iris and face at a distance of 0.5m and up to 1.5m with excellent accuracy. Boosted by AI, the solution captures dual iris and face in two seconds, leading to swifter operations and visibly shorter wait times . Thales biometric pods can be set at any borders checkpoint (airports, seaports, etc.) managing both the first traveler enrolment upon arrival and quick biometric checks whenever required (upon territory exit, internal flights etc).
“The combination of biometric patterns applied to contactless authentication, is a sought-after solution for many stakeholders to address security, operational and convenience challenges. Thales relies on its in-house biometrics, border and smart travel expertise to design, develop and deliver top tier responsible biometric solutions to meet users’ expectations and authorities’ requirements”,
-Youzec Kurp, VP Identity and Biometric Solutions at Thales.
Thales (Euronext Paris: HO) is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technologies – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organizations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.Thales has 81,000 employees in 68 countries. In 2021, the Group generated sales of €16.2 billion.
Incode Technologies Inc | November 10, 2022
Incode Technologies Inc., the next-generation identity verification and authentication platform for global enterprises, announced a strategic partnership with Hoteza, the smart hotel communication systems provider. Through this partnership, guests can now start their check-in journey before arriving at their hotel destination through Incode's biometric verification process. Guests experience a seamless Self-Check-In process on the Hoteza Guest Journey Platform, Hoteza's cloud-based content management system, using Incode's fully integrated and secure optical character recognition and its facial recognition technology, FaceMatch.
More than 500 hotels around the globe in the Hoteza portfolio, including Kempinski, Hilton and Radisson, will now have the opportunity to join this user-friendly solution allowing guests to skip lines and check-in before arrival via email or other communication channels. The streamlined process grants staff time to spend their resources on other activities, allowing them to fully commit to their role of hosts.
"We were looking for the best and the most secure partner to work with on our Self-Check-In solution, and we are thrilled to partner with Incode," says Nikolay Beloshitsky, Hoteza CEO. "We are glad to have found an efficient and dedicated partner in the hospitality industry with a growth mindset to match our own."
Hoteza is an interactive, guest-facing platform for entertainment, information and communication controlled from one Cloud-based content management system. Hoteza offers Internet Protocol Television (IPTV) solutions, mobile & in-room tablet apps, Digital Signage and high-speed Internet Access. Now, with Incode's facial recognition, guests experience modern Check-In solutions, successfully offering modern guest experiences.
"We are always looking for ways to elevate customer experiences through our technology, We are excited for guests using Hoteza to experience quick and secure check-in and overall, a smooth experience."
-Ricardo Amper, CEO of Incode
Incode's state-of-the-art contactless check-in and check-out guest experiences, service multiple dimensions of the hospitality industry including hotels and resorts. Their technology in ID capture, liveness detection, face match, passport validation and credit card enrollment produce elevated guest experiences.
Incode's new partnership with Hoteza is the latest in a host of strategic growth and momentum initiatives. In October 2022, Incode partnered with Sardine to deliver user verification to prevent fraudulent financial activities. The company also recently announced Incode Workflow, an advanced functionality to help businesses tailor consumer experiences based on risk level.
To learn more about Incode, visit www.incode.com.
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identity to power a world of digital trust. Incode's innovative identity solutions enable the world's largest financial institutions, governments, retailers, hospitality companies, gaming, and other industries to unleash their business potential and reduce fraud, elevating human interactions with data, products, and services – at all levels.
Hoteza is an interactive, guest-facing solution for entertainment, information and communication set on various platforms controlled from one CMS. It includes IPTV solution, mobile & web apps, in-room tablet app, online check-in solution, Digital Signage and High Speed Internet Access
INDUSTRY OUTLOOK, HOSPITALITY TRENDS
Optii Solutions | November 25, 2022
Optii Solutions, the leading hotel operations software, announced that it is entering into a partnership with the Association of Serviced Apartment Providers (ASAP) to support the organization and its members.
The Association of Serviced Apartment Providers is the not for profit trade body representing serviced accommodation Providers, who collectively operate more than 100,000 apartments in 25 countries and offer 3 million bed nights per year.
Following the success of multiple properties in the Staycity Group portfolio, Optii is appealing to new segments in the European market beyond traditional hotels. As demand for technology in the serviced apartment segment increases, Optii is pleased to support ASAP’s objective to grow the professional serviced apartment sector into one where the majority of all consumers understand the benefits of serviced apartments, and see them as a safe, modern and credible alternative to more conventional types of accommodation.
“We are enthusiastic to partner with Optii after seeing the value they bring to operators such as Accredited ASAP Member Staycity. Raising awareness and understanding of professionally managed serviced apartments with travelers is part of our mission. We recognize that serviced apartments have to meet a certain level of guest experience and value to support that. Optii and other leading technology providers can play a big role in helping our members stay competitive by having a modern, technology-forward operation.”
-James Foice, Chief Executive, ASAP
Maria Macree, Vice President of Sales - EMEA, Optii Solutions, said: There’s a lot of connective tissue in the hospitality industry, and it’s organizations like ASAP that make that happen. We are thrilled to partner with them, and I am personally excited to add new names and faces to the conversations I am having with members around how Optii can help them run a smart housekeeping and engineering operation that protects the bottom line and delivers on the guest experience that they promise.
About the Association of Serviced Apartment Providers
The Association of Serviced Apartment Providers (ASAP) is the not-for-profit trade body for the serviced apartment and aparthotel sector. All Members sign up to our Code of Conduct and share our aims of raising and promoting standards within this growing part of the hospitality industry. Together we are driving the sector towards becoming a safe, inclusive industry delivering top customer service and living up to our promises, so guests can always stay with confidence. Please see www.theasap.org.uk and our membership directory www.staywithconfidence.com.
About Optii Solutions
Optii Solutions is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping and service delivery departments. For further information about Optii, please visit: www.optiisolutions.com.