DESTINATION AND TOURISM, INDUSTRY OUTLOOK
American Express | November 03, 2022
American Express Travel, , published the 2023 Trending Destinations list1, featuring the ten most popular destinations for travel next year, identified by global American Express Card® Member travel reservations. For each of these destinations, American Express Travel Consultants also created three-day itineraries, providing inspiration on the top places to stay, eat, shop and explore the local culture, including how Platinum Card® Members can spend the “bonus vacation day” they receive with guaranteed 4:00 p.m. check-out when they book a Fine Hotels + Resorts® property through American Express Travel.“When Card Members book trips through American Express Travel, they’re trusting us with their most valuable resource, their time,” said Audrey Hendley, President of American Express Travel. “Our global footprint, over 100 years of travel expertise and deep understanding of our Card Members give us a unique ability to inspire travelers with this year’s list of Trending Destinations, make the planning process easy, and confidently advise them on what to do when they get there.”
The latest Amex Trendex2 survey found that 50% of adults say they spend at least five hours planning a vacation. To help travelers save time and make the most of their trips, American Express Travel Consultants crafted three-day weekend itineraries for each of the Trending Destinations to provide inspiration on the best places to stay, eat and activities to explore the local culture.
81% of Amex Trendex2 survey respondents agree they want to maximize every hour of their trips, making the expert guidance in the Trending Destinations itineraries a valuable resource. Whether venturing solo, exploring with a group of friends, or spending time with family, the itineraries include something for everyone, from finding the best churros in Mexico City and engaging with koalas in Sydney to treatments at a luxury spa in Paris and exploring a maple forest in Vermont.
Additionally, 88% of survey respondents agree they wish their trips were longer. Platinum Card Members have a guaranteed 4:00 p.m. late check-out benefit when they book a Fine Hotels + Resorts property through American Express Travel. Late check-out, one of the many premium benefits unlocked when booking with American Express Travel, gives travelers a “bonus day” to extend their vacations. The Trending Destinations itineraries highlight ways to spend that time, so Card Members get the most out of their trips, including a master cheese class in Paris, sailing to the Prince’s Islands in Istanbul, and a shopping excursion of authentic Portuguese goods in Lisbon.
In addition to top destinations, American Express Travel has identified key trends driving travel in 2023:
New adventures are in demand: 70% of respondents agree they want to travel to wish list destinations in 2023
Vacationing with holistic health in mind: 89% of respondents agree they want to go on a trip to escape routine, and 74% plan to travel more in 2023 for their wellbeing
Seeking out personalized experiences: 88% of respondents agree they like to seek out local experiences and learn about culture when they travel, and 73% are willing to spend more for the travel itinerary that they want.
From New Year’s resolution to summer travel: 43% of respondents agree they want to travel more as their New Year’s resolution, and 50% of respondents have already started to think about where they want to go on their upcoming summer 2023 vacations
Spending more for the ultimate getaway: 74% of respondents agree they are more likely to spend more on travel in 2023, and 40% say they are willing to pay more for late check-out when making their travel accommodations
2023 TRENDING DESTINATIONS METHODOLOGY
American Express Travel’s 2023 Trending Destinations are selected based on global American Express Card Member bookings through American Express Travel, looking at year-over-year travel growth between 2019 and 2022.
This Amex Trendex online poll was conducted by Morning Consult between September 30 – October 3, 2022 among a sample of 2,000 US travelers who have a household income of at least $70K and are defined as adults who typically travel by air at least once a year. The interviews were conducted online. Results from the full survey have a margin of error of plus or minus 2 percentage points.
FINE HOTELS + RESORTS PROGRAM TERMS & CONDITIONS
Fine Hotels + Resorts® (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer, Business, and Corporate Platinum Card® Members and Centurion® Members (Delta SkyMiles® Platinum Card Members are not eligible). Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be traveling on the itinerary booked. The average total value of the program benefits is based on prior-year bookings for stays of two nights; the actual value varies. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit varies by property; the experience credit will be applied to eligible charges up to the amount of the experience credit. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day.
If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change.
ABOUT AMERICAN EXPRESS
American Express (NYSE:AXP) is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, instagram.com/americanexpress, linkedin.com/company/american-express, twitter.com/americanexpress, and youtube.com/americanexpress. Key links to products, services and corporate responsibility information: personal cards, business cards, travel services, gift cards, prepaid cards, merchant services, Accertify, Kabbage, Resy, corporate card, business travel, diversity and inclusion, corporate responsibility and Environmental, Social, and Governance reports.
Incode Technologies Inc | November 10, 2022
Incode Technologies Inc., the next-generation identity verification and authentication platform for global enterprises, announced a strategic partnership with Hoteza, the smart hotel communication systems provider. Through this partnership, guests can now start their check-in journey before arriving at their hotel destination through Incode's biometric verification process. Guests experience a seamless Self-Check-In process on the Hoteza Guest Journey Platform, Hoteza's cloud-based content management system, using Incode's fully integrated and secure optical character recognition and its facial recognition technology, FaceMatch.
More than 500 hotels around the globe in the Hoteza portfolio, including Kempinski, Hilton and Radisson, will now have the opportunity to join this user-friendly solution allowing guests to skip lines and check-in before arrival via email or other communication channels. The streamlined process grants staff time to spend their resources on other activities, allowing them to fully commit to their role of hosts.
"We were looking for the best and the most secure partner to work with on our Self-Check-In solution, and we are thrilled to partner with Incode," says Nikolay Beloshitsky, Hoteza CEO. "We are glad to have found an efficient and dedicated partner in the hospitality industry with a growth mindset to match our own."
Hoteza is an interactive, guest-facing platform for entertainment, information and communication controlled from one Cloud-based content management system. Hoteza offers Internet Protocol Television (IPTV) solutions, mobile & in-room tablet apps, Digital Signage and high-speed Internet Access. Now, with Incode's facial recognition, guests experience modern Check-In solutions, successfully offering modern guest experiences.
"We are always looking for ways to elevate customer experiences through our technology, We are excited for guests using Hoteza to experience quick and secure check-in and overall, a smooth experience."
-Ricardo Amper, CEO of Incode
Incode's state-of-the-art contactless check-in and check-out guest experiences, service multiple dimensions of the hospitality industry including hotels and resorts. Their technology in ID capture, liveness detection, face match, passport validation and credit card enrollment produce elevated guest experiences.
Incode's new partnership with Hoteza is the latest in a host of strategic growth and momentum initiatives. In October 2022, Incode partnered with Sardine to deliver user verification to prevent fraudulent financial activities. The company also recently announced Incode Workflow, an advanced functionality to help businesses tailor consumer experiences based on risk level.
To learn more about Incode, visit www.incode.com.
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identity to power a world of digital trust. Incode's innovative identity solutions enable the world's largest financial institutions, governments, retailers, hospitality companies, gaming, and other industries to unleash their business potential and reduce fraud, elevating human interactions with data, products, and services – at all levels.
Hoteza is an interactive, guest-facing solution for entertainment, information and communication set on various platforms controlled from one CMS. It includes IPTV solution, mobile & web apps, in-room tablet app, online check-in solution, Digital Signage and High Speed Internet Access
TRAVEL TECHNOLOGY,INDUSTRY OUTLOOK
Regions Bank | December 06, 2022
Regions Bank on Monday announced the launch of a virtual commercial card solution to facilitate quick, easy and on-the-go business travel payments for the bank’s Treasury Management clients.Visa Commercial Pay, offered in collaboration with Visa, the world’s leader in digital payments, and Regions Commercial Card Services, is the latest in a series of enhancements Regions offers its business clients to better manage cash flow and streamline operations. Specifically, this solution enables businesses using a travel management vendor to centrally manage reservations such as air travel, hotel, rail and car rental. It creates a seamless integration option for the reservation process and can deliver enhanced data on employee travel, full spend visibility for all company travel, and automated expense reconciliation through unique virtual card numbers. Additionally, the solution allows business travelers to view all reservations in one place, along with real-time updates on trip expenses, all within the Visa Commercial Pay app.
Speed, convenience and ease-of-use are more important than ever, and Regions Bank takes a forward-looking approach toward connecting business clients with services that make managing money simpler and more intuitive, David LaPaglia, commercial card product and operations manager for Regions Bank. “The more we can make payments, cash flow and operations easier for our Treasury Management clients, the more time they can spend focusing on the core of their business and helping their companies succeed. Business travel is one area that can be particularly time consuming in terms of managing expenses and tracking charges. The Visa Commercial Pay Travel solution aims to fix that.
Recently, Regions launched another digital solution enabling Corporate Banking clients to send real-time payments through the RTP® network from The Clearing House. The new real-time payments service is part of Regions’ iTreasury platform, which offers a wide range of competitive financial management options for businesses through the bank’s Treasury Management division.
Further enhancements are planned, including an expansion of Visa Commercial Pay options beyond business travel support. In addition, Regions plans to launch Regions CashFlowIQSM in 2023. This new tool is being designed to improve cash flow for clients by providing seamless accounts payable, accounts receivable, invoicing, and business bill payment capabilities for small- and mid-sized businesses.
“Regions consistently looks for ways to meet the emerging needs of business clients and provide options that help them simplify operations and focus more on revenue-producing activities, We are committed to being an important resource, and our team is proud to now offer Visa Commercial Pay Travel while creating more enhancements to launch soon.”
-Bryan Ford, head of Treasury Management for Regions Bank.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $158 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,300 banking offices and more than 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.