Wiesbaden is going to introduce 45th Germany Travel Mart

Travel and Tour World | May 13, 2019

There are about 500 representatives from the international tourism industry from 51 countries will come to Wiesbaden for the 45th GTM Germany Travel Mart from May 12 to May 14. The GTM is organized annually by the German National Tourist Board (GNTB) in cooperation with varying partner regions and partner cities. The state capital of Hesse is hosting the event for the third time after 1977 and 2005.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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