World Travel Market: South Africa expects to attract 21 million tourists by 2030

Travel and Tour World | April 12, 2019

The Tourism Business Council of South Africa expects that the country expects 21 million tourists by 2030.  At, Cape Town International Convention Centre, the tourism council leaders said that hundreds of millions worth of currency would change hands in the coming days.The World Travel Market (WTM) Africa began in Cape Town and focuses on promoting and networking the tourism industry in Africa. In 2017, $365m (about R5.1bn) was exchanged in business transactions at the three-day event. Nearly 6,000 industry professionals are expected to attend.

Spotlight

Some 3.8 billion people travelled by air in 2016, and those numbers are on the rise. Not only are more people taking to the skies, but the nature of travel also is changing. Leisure travel no longer will be exclusively for the privileged few. Millions of middle class and millennial travellers also will seek world-class travel experiences. In addition, trends such as ride-sharing, alternative lodging and smartphone use are reshaping how people interact with and spend money on the Travel and Hospitality (T&H) industry.

Spotlight

Some 3.8 billion people travelled by air in 2016, and those numbers are on the rise. Not only are more people taking to the skies, but the nature of travel also is changing. Leisure travel no longer will be exclusively for the privileged few. Millions of middle class and millennial travellers also will seek world-class travel experiences. In addition, trends such as ride-sharing, alternative lodging and smartphone use are reshaping how people interact with and spend money on the Travel and Hospitality (T&H) industry.

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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

AWS Selected as Delta’s Preferred Cloud Provider

Delta | July 12, 2022

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), is part of the latest acceleration in Delta Air Lines’ digital business transformation with the announcement of a multi-year agreement to serve as the airline’s preferred cloud provider. AWS will help Delta unlock technologies and streamline processes that will make the customer experience faster, smoother, and more secure—from the booking process to the flight experience.“Continuous innovation is at the core of Delta’s commitment to its customers,” said Matt Garman, Senior Vice President of Sales, Marketing, and Global Services at Amazon Web Services. “Delta is using AWS’s global infrastructure, proven operating expertise, and wide range of services to drive innovation in delivering superior customer service, as well as enhancing efficiency and reliability across its global network.” Delta is building on AWS’s broad portfolio of cloud technologies and solutions to meet unique industry and regulatory requirements, as well as the company’s continuous drive for efficiency and reliability. With AWS, Delta is providing a secure infrastructure for timely data-driven insights. In addition, Delta is providing its employees with the opportunity to take part in training with the AWS Designated Virtual Trainer (DVT) program to increase cloud adoption and develop new client-facing and internal capabilities. Delta plans to scale the program across its global hubs to ensure employees around the world have access to in-person and online cloud skills training. “We’re not just transforming our IT backbone—we’re rallying our entire organization to use leading technology to improve our customers’ travel experience in meaningful ways, Our work with AWS is one of many critical steps we’re taking to modernize our technology platform, empower our employees with the best tools available, and give customers even more control over the way they fly.” -Delta’s Rahul Samant, E.V.P. and Chief Information Officer. The airline is also working with AWS to modernize the core technology platforms that support its customer engagement center operations. Thanks to Amazon Connect (a fully managed, easy-to-use, omnichannel cloud contact center service), customers who call Delta’s reservations and customer care specialists will have a more streamlined experience. Delta customer care specialists can respond in real time to customers with new online and text support. Delta’s collaboration with Amazon extends beyond technology innovation. The airline is also Amazon’s most preferred carrier, supporting Amazon’s business travel needs around the globe. About Amazon Web Services For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 84 Availability Zones within 26 geographic regions, with announced plans for 24 more Availability Zones and eight more AWS Regions in Australia, Canada, India, Israel, New Zealand, Spain, Switzerland, and the United Arab Emirates. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews. About Delta More than 4,000 Delta Air Lines (NYSE: DAL) flights take off every day, connecting people across more than 275 destinations on six continents with award-winning operational excellence, customer service, safety and innovation. Our people lead the way in delivering a world-class customer experience, and we're continuing to ensure the future of travel is personalized, enjoyable and stress-free. Delta is America's most awarded airline thanks to the dedication, passion and professionalism of its people, recognized by J.D. Power, Fortune's World Most Admired Companies, the Wall Street Journal, and Business Travel News, among many others. Delta has served as many as 200 million customers annually. Headquartered in Atlanta, Delta operates significant hubs and key markets in Amsterdam, Atlanta, Boston, Detroit, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle, Seoul-Incheon and Tokyo.

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BUSINESS TRAVEL

Cain Travel agency signs GDS agreement with Sabre to drive agency sales and revenue growth

Cain Travel and Sabre | August 05, 2022

Sabre Corporation (NASDAQ: SABR) a leading software and technology provider that powers the global travel industry, announced a new distribution agreement with Cain Travel, a US-based travel agency. This new agreement will enable Cain Travel to complement services to their customers worldwide, drive efficiencies and support their economic growth by leveraging their proprietary technologies along with Sabre's travel marketplace (GDS). Cain Travel will have access to Sabre's marketplace of more than 400 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car rental and cruise providers, to sell customized travel packages from suppliers around the world. Additionally, the travel agency will use their proprietary technologies – powered by Sabre API's – along with the reach represented by the Sabre GDS to differentiate its services among their competitors. "The key reasons Cain Travel chose Sabre were its technology and strategic vision on NDC. We were looking for a travel technology partner that could help us address many aspects of our business – driving revenue, reducing costs, and improving our efficiency, Sabre's technology strategy including its approach to NDC will make it easier for our staff to find the content and personalized offers that our customers expect. We look forward to a successful and bright future with our new partner." -Michael Cain, President of Cain Travel Group of Boulder Founded in 1985, Cain Travel is one of the nation's largest independent travel management companies, providing a unique set of travel solutions. "As the industry continues to recover, travel companies face the challenge of quickly adapting their business to this dynamic market's changing needs and requirements, We are excited to serve as the strategic technology partner for Cain Travel and to bring them onto the Sabre GDS where they will have full access to Sabre's leading technology and broad travel content." -Andy Finkelstein, senior vice president, Global Agency Sales and Corporate Solutions for Sabre Today, thousands of agency points of sale are shopping, booking and servicing NDC offers through the Sabre marketplace. Sabre continues to broaden its NDC capabilities, coverage and content from multiple airlines. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com. About Cain Travel The Cain Travel Group of Boulder, Inc. (Cain) is a certified Woman Owned Small Business founded in 1985. Since our inception, Cain has grown to become among the largest privately held TMCs in the country. Cain has achieved this success through a combination of employing extremely experienced and dedicated staff, enjoying unparalleled employee and customer retention rates and conceptualizing, developing and deploying new technologies designed to enhance traveler experience and facilitate the success of travel programs. The Company is based in Boulder, Colorado.

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DESTINATION AND TOURISM

Celebrate World Oceans Day with Terranea Resort

Terranea Resort | May 30, 2022

Terranea Resort invites guests to enjoy its rich natural habitat that spans over 102 acres. It is perched atop oceanfront coastal bluffs on the Palos Verdes Peninsula. The resort has a variety of special offerings designed to entertain, educate, and explore the surrounding marine protected environment to celebrate World Oceans Day. World Oceans Day is an annual event and presents an opportunity to unite the community to support for the sustainable management of the world’s oceans. It also raises awareness of the impact of individual actions on the ocean. Guests can be a part of eco-driven initiatives in partnership with Marine Mammal Care Center and International Bird Rescue. These organizations bring awareness to the importance of safeguarding and protecting the ocean for everyone to enjoy throughout June. Guests can support the Marine Mammal Care Center while booking their stay at www.Terranea.com. Guests can go kayaking on the Californian coastline with marine biologist and Chief Operations and Education Officer of Marine Mammal Care Center, Dave Bader. He will provide the guests with invaluable knowledge on endangered cetaceans and the conservation of the local marine life. A portion of the proceeds from each tour will be donated to the Marine Mammal Care Center. Guests aged 8 and up can enjoy this activity on June 4 | 7:30am – 10:30am | $250 per person donated directly to Marine Mammal Care Center. Tour needs to be booked in advance and is weather dependent. All equipment is provided. Guests, ages 8 and up can go on a forest clean-up kayak tour to help maintain the coastline by collecting litter along the pristine Marine Protected Area of the Palos Verdes Peninsula. Tour details: June 11 | 9:30am & 11:30am | $100 per person. Here is a list of other activities that the guests can enjoy: Educational ocean activities- June 11 | 11:00am – 2:00pm Nelson'sSea Harvest Workshop- Ages 21 and up. Advance reservations are required at www.terranea.com/experiences. June 11 | 10:00am | Sea Salt Conservatory | $80 per person Self-guided Nature Walk and Scavenger Hunt June 1-30 | Map available at pointe discovery Captain Gray Whale Cookies June 1 – 30 Visit Terranea’s website (terranea.com/celebrate) for more details.

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