WTTC Launches Campaign to Highlight Importance of Travel

WTTC | September 29, 2020

The World Travel & Tourism Council (WTTC) launched a social media campaign to raise awareness of the social benefits of travel.
The campaign, dubbed “Travel the world. Make a difference,” asks travelers to share stories about the positive social impact the industry makes on people, places and communities dependent upon tourism for their livelihoods.

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Explore cutting-edge revenue strategies in the hospitality industry. Adopt the latest hospitality management trends to optimize the revenue stream.

Spotlight

Explore cutting-edge revenue strategies in the hospitality industry. Adopt the latest hospitality management trends to optimize the revenue stream.

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Travel Technology

Leading Hospitality SaaS Platform Craftable Announces Strategic Investment from Private Equity Firm Gauge Capital

prnewswire | July 27, 2023

Craftable, the hospitality industry's leading SaaS platform, is proud to announce that it has partnered with Dallas, TX-based private equity firm Gauge Capital to provide growth funding and capitalize on industry opportunities. This strategic investment further enhances Craftable's position at the forefront of cutting-edge technology shaping the hospitality industry. "We are excited to partner with Gauge for the next chapter of Craftable's growth. We look forward to leveraging the resources and support from an investment partner with significant enterprise software expertise while maintaining our relentless focus on the customer experience that has always been at the core of Craftable's success," said Samuel Zats, Co-Founder and CEO of Craftable. "Gauge's growth investment in the business and aligned focus on supporting our customers will help us to accelerate our product innovation, execute our sales strategy and further build our impact in the market." Craftable's innovative technology solutions equip restaurant, bar, hotel and hospitality operators with intuitive and easy-to-use tools that can help them make strategic decisions based on real-time data to drive sales and reduce costs. Its leading hospitality management SaaS platform allows for seamless back-of-house automation and management. By providing operators with procurement, inventory tracking, recipe cost management, accounts payable automation, scheduling and analytics solutions, they can use this critical data to boost revenue while successfully lowering pour costs by 3-5% and food costs by 2-3%. Today, Craftable has over 50,000 monthly active users, with more onboarding every day. Craftable serves thousands of hospitality industry operators and partners with some of the most prominent names in hospitality. "Craftable has a distinguished reputation in the hospitality sector, enterprise-grade capabilities, and a highly scalable technology platform," said Tom McKelvey, Co-Founder and Managing Partner at Gauge Capital. "We couldn't be more excited to partner with the Craftable team to realize our shared vision for the future of hospitality innovation." As part of the investment, Tom McKelvey, Garrett Fair, and Sam Yang from Gauge Capital have joined Craftable's Board of Directors. TI Partners served as financial advisor on the transaction. For more information about Craftable, visit craftable.com. For more information about Gauge Capital, visit www.gaugecapital.com. About Craftable Craftable is a technology platform provider that seamlessly connects purchasing, recipes, inventory, sales, accounting, and analytics to create operator success in the hospitality, food, beverage, and entertainment industries. Craftable's best-in-class Foodager and Bevager management systems allow operators to access product supplies, invoices and purchasing procurement at their fingertips while integrating with 60+ POS and financial systems to provide real-time data on how product cost increases, variances, and labor affect their bottom line. Founded in 2015 and designed by Silicon Valley tech experts and hospitality veterans, Craftable seeks to equip businesses with the next-level technology needed to operate more efficiently, reduce inventory costs, and take control of revenue in ways they weren't able to before. Craftable partners with some of the most prominent operators in hospitality, such as José Andrés, Tao Group Hospitality, bartaco, Major Food Group, Front Burner Society Brands and Kimpton Hotels. About Gauge Capital Gauge Capital is a leading middle-market private equity firm based in Southlake, Texas. Gauge invests in five key sectors: business services, food & consumer, government & industrial services, healthcare, and technology. The Firm manages more than $2.0 billion in capital, and in 2020, 2021 and 2022, Inc. Magazine named Gauge one of the top private equity firms for founders. In 2021, 2022, and 2023 Gauge was also named to the Top 50 PE Firms in the Middle Market by Grady Campbell. In 2022, Gauge ranked in the top 5 out of 517 private equity firms in the HEC Paris – Dow Jones Small-Cap Buyout Performance Ranking.

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Travel Technology

Spotnana Partners with United Airlines to Deliver Seamless End-to-End Traveler Journeys Via NDC

businesswire | June 30, 2023

Spotnana, the modern infrastructure for the travel industry, today announced it has partnered with United Airlines to develop a direct NDC integration that delivers seamless end-to-end traveler journeys via NDC. Spotnana’s direct integration to United’s NDC API supports personalized travel booking experiences, self-service post-ticketing changes, real-time analytics, and comprehensive servicing capabilities delivered through Spotnana’s modern retailing experience. “We’re thrilled to partner with United Airlines to deliver an approach to modern retailing that goes far beyond booking tickets through a next-generation storefront,” said Sarosh Waghmar, Founder and CEO of Spotnana. “We have built the deepest direct NDC integration to date with United, and we will continue to work together to innovate and push the boundaries of what’s possible.” Spotnana’s Travel-as-a-Service Platform now supports United NDC-based offers throughout all stages of a trip both on a self-service basis and fully assisted by travel agents. Key features of the advanced NDC integration between United and Spotnana include: Continuous pricing - access to 40% more price points from United that are the same or lower than fares available via EDIFACT-based distribution channels. Negotiated rates and bundles - the ability to display corporate negotiated rates as well as custom bundles that can include amenities such as WiFi, Economy Plus, Premier access, and more. Entitlement shopping - personalized shopping experiences based on traveler loyalty status, such as a seat map that extends complimentary access to Economy Plus seats for travelers that have Premier Gold MileagePlus status or higher. Self-service changes and cancellations - capability for travelers to cancel or make changes post-ticketing to flights, dates, cities, seats, Known Traveler Number, or loyalty program number without agent assistance. Comprehensive servicing - agents have access to the same capabilities for booking, changing, and canceling NDC fares as the travelers they serve. Carrier ticketing - ensures agents can seamlessly service bookings even if previous changes were made by United or on a United channel, enabling travelers to be serviced wherever they prefer. Waiver codes are automatically applied when United is responsible for a flight change. Integrated real-time analytics - travelers and travel managers can view and download real-time reports with integrated data across NDC and EDIFACT-based bookings. “We want our products to be available in channels where our customers want to buy them. As a part of that effort, we’re collaborating with industry partners like Spotnana to provide a more contemporary shopping environment through NDC,” says Doreen Burse, United’s Senior Vice President of Worldwide Sales. “With this exciting integration, Spotnana’s platform now supports United NDC-based offerings to provide a more seamless experience for our customers, from booking to servicing.” Through its modern architecture, Spotnana has eliminated the need for PNR comments and mid-office operations that make it difficult to support NDC and EDIFACT-based content side-by-side. As a result, travelers benefit from a seamless booking and servicing experience across all types of content. About Spotnana Founded in 2020, Spotnana, a software development company for travel, offers solutions for enterprise software, infrastructure, business travel, corporate travel, and travel technology. It gives an exceptional global travel experience. It modernized the infrastructure of the travel industry for freedom and simplicity of travel. Its travel-as-a-service platform makes travel more simple and more affordable for corporations. It connects travel agencies, suppliers, and technology solutions provider partners for operational efficiency. Its ecosystem unlocks new revenue sources and innovations. It has developed advanced cloud-based travel technology dedicated to the needs of travelers. About United At United, Good Leads The Way℠. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers, and is now the largest airline in the world as measured by available seat miles.

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Business Travel

AlertMedia Announces Integration With Concur Travel

businesswire | August 03, 2023

AlertMedia, the world’s leading provider of threat intelligence, emergency communication, and travel risk management solutions, today launched an integration with Concur Travel. The integration allows joint AlertMedia and Concur Travel customers the ability to automatically sync travel data from Concur® Travel into AlertMedia Travel Risk Management, providing travel risk and security teams a real-time view of employees’ locations while traveling for work along with a powerful suite of tools to prepare employees ahead of business trips, monitor emerging travel risks, and respond quickly to keep travelers out of harm’s way. “The volume of business trips continues to grow, and more trips mean more risk for organizations—for the traveler and the business itself,” said Christopher Kenessey, CEO of AlertMedia. “Our integration with Concur Travel provides organizations a seamless, unified interface designed to help minimize travel-related risks, rapidly communicate critical information, and protect their most valuable assets—their people—in a world that is constantly changing.” Available to customers worldwide, the AlertMedia turnkey integration with Concur Travel drastically reduces the time required to identify, correlate, and respond to travel risks that may impact active trips or upcoming trips. Additional benefits include: Frictionless travel data management: Unify travel safety and risk management workflows within a single pane of glass to enable a faster, more consistent response. Accurate, non-invasive location monitoring: Know where your traveling employees are at all times and their proximity to emerging risks with the AlertMedia mobile app and powerful mapping features. Automatic, multichannel notifications to at-risk travelers: Accelerate response times to critical events with automated, multichannel notifications sent directly to impacted travelers or security teams. AlertMedia Travel Risk Management is now available in the SAP Concur App Center. About AlertMedia AlertMedia helps organizations protect their people and business through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and with greater confidence. AlertMedia supports critical communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, In-N-Out, and Walmart—in more than 130 countries.

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