HOSPITALITY TRENDS

Wyndham Hotels & Resorts Proudly Welcomes the Bristol Panama to its Registry Collection Hotel Portfolio

Wyndham Hotels & Resorts | December 10, 2021

Wyndham Hotels & Resorts, the world's largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries, welcomes The Bristol Panama, a Registry Collection Hotel to the company's growing portfolio. This elegant and award-winning luxury hotel is the second hotel to join its recently-unveiled brand, Registry Collection Hotels.Situated in the heart of Panama City's Financial District, the sophisticated hotel provides easy access to the city's top attractions like the Old Quarter, Panama Canal, and Biomuseum. With 125 luxurious bedrooms and 48 executive residences, the hotel appeals to business and leisure travelers, corporate groups, and prominent social events, with more than 10,000 square feet of event space including a stylish Ballroom.

One of the most recognized hotel in Panama City since it opened its doors in 1997, the elegantly designed property pays homage to Panama's rich architectural heritage, in a framework set with more than 50 works of modern art by renowned Latin American Artists and the hotel also offers a full-service spa, outdoor swimming pool, and modern Panamanian fusion cuisine.

Bristol Panama a Registry Collection Hotel is managed by VerdeAzul Hotels, a leading Panamanian company in the hotel sector. The hotel has been recognized as one of the 10 best hotels in the Caribbean and Central America by Condé Nast Traveler, by the travel guide "Forbes," and TripAdvisor's Travelers Choice Award. For more than 10 years it has been part of the Signature and Virtuoso programs for luxury travelers.

Handpicked to deliver incredible experiences in spectacular destinations, Registry Collection Hotels combine individuality with thoughtful design and world-class service. From unique architectural details to dream-worthy locations, every stay with Registry Collection Hotels is meant to be as unique and indulgent as the hotels themselves. The Bristol Panama, a Registry Collection Hotel, joins Grand Residences Riviera Cancun, a Registry Collection Hotel, which was introduced in June 2021 as the collection's flagship property.

"With our prestigious new Registry Collection Hotels brand, independent luxury hoteliers can take advantage of Wyndham's global reach and services,The Bristol Panama is a luxury hospitality icon in Panama City, and we're honored to welcome the property to the Wyndham portfolio."

-Scott LePage, President Americas, Wyndham Hotels & Resorts.

About Bristol Panama, a Registry Collection Hotel
Considered one of the most elegant hotels in the city, the Bristol Panama, a Registry Collection Hotel reflects Panama's rich architectural heritage in an atmosphere of magnificent sophistication in the heart of the financial district. Minutes from many lively and leisurely attractions, the hotel features 125 guestrooms, a Panamanian décor inspired bar and terrace, an outdoor swimming pool and solarium, a locally renowned Spa with breathtaking views and an extraordinary culinary experience inspired in Panamanian cuisine.

About Registry Collection Hotels
Get lost in your travels and let Registry Collection Hotels meet you there. With thoughtful design, brilliant service and unsurpassed attention to detail, our handpicked hotels and resorts deliver incredible experiences in spectacular destinations around the world. Book your next stay at www.registrycollectionhotels.com or visit www.wyndhamdevelopment.com to learn more about how we're elevating individuality for independent-minded luxury hotel owners and developers around the world. Registry Collection Hotels are affiliated with but separate from The Registry Collection, the world's largest luxury exchange program.

About Wyndham Hotels & Resorts
Wyndham Hotels & Resorts (NYSE: WH) is the world's largest hotel franchising company by the number of properties, with approximately 9,000 hotels across nearly 95 countries on six continents. Through its network of approximately 803,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 22 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company's award-winning Wyndham Rewards loyalty program offers over 90 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.


Spotlight

The BTN Group and Concur recently hosted a panel of managed travel professionals to discuss some of the most important mobile travel functions that every TMC should have in their toolbox today along with details about what they should look for in the future. MOBILE BOOKING : TODAY & TOMORROW – Technology researcher Gartner reported last year that CFOs view the T&E category as the No. 1 application candidate for mobile device usage. Phocas Wright projects 12 percent of all U.S. travel sales would be transacted on a mobile device by 2015.

Spotlight

The BTN Group and Concur recently hosted a panel of managed travel professionals to discuss some of the most important mobile travel functions that every TMC should have in their toolbox today along with details about what they should look for in the future. MOBILE BOOKING : TODAY & TOMORROW – Technology researcher Gartner reported last year that CFOs view the T&E category as the No. 1 application candidate for mobile device usage. Phocas Wright projects 12 percent of all U.S. travel sales would be transacted on a mobile device by 2015.

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TRAVEL TECHNOLOGY, AIRLINES AND AIRPORTS

T-Mobile Expands In-flight Coverage to United Airlines

T-Mobile | September 26, 2022

Airplane mode has a whole new meaning for T-Mobile customers flying United. Starting eligible T-Mobile (NASDAQ: TMUS) customers now get free in-flight Wi-Fi and streaming, where available, on select domestic and short-haul international United flights. As the newest addition to Coverage Beyond — T-Mobile’s latest Un-carrier move — United joins American, Alaska and Delta airlines in providing Un-carrier customers with the ability to text, email, search and stream all flight long where available, now on four of the biggest U.S. airlines.“Now, T-Mobile customers can stay connected from takeoff to landing and beyond on hundreds more flights, now including United Airlines!” said Mike Sievert, CEO of T-Mobile. “This latest expansion of Coverage Beyond is all part of our goal to keep customers connected even outside the signal of our network, and we’re on a nonstop mission to find new ways to make that happen.” After one of the biggest summer travel seasons in recent years, the trend is expected to continue this fall and through the holiday season, with more than a third of Americans planning to take a trip in the next three months. And T-Mobile will take the hassle and worry out of customers’ travel plans, keeping them connected on the road, in the air and overseas. “Whether it’s for business or leisure, we know staying connected in the air is important, and we’re excited many of T-Mobile’s customers will experience our free inflight Wi-Fi on their phones when flying United,” said Grant Milstead, United’s Vice President of Digital Technology. “With the free in-flight coverage, customers can take advantage of Wi-Fi to text their family and friends or browse their favorite sites and apps.” T-Mobile’s industry-leading travel benefits are just part of what makes now the best time to be a T-Mobile customer. In addition to free Wi-Fi where available and high-speed data abroad, Magenta MAX customers also get Apple TV+ on Us, Netflix on Us, a free year of AAA on Us, Scam Shield Premium and more that adds up to $225 in free perks every month for families – and that’s just a bonus on top of getting access to the nation’s largest, fastest and most reliable 5G network. At T-Mobile, customers come for the service and stay for the perks – and the Un-carrier won’t stop finding new extras to give them. As part of Coverage Beyond, customers also get 5GB of free high-speed data each month in 215+ countries and destinations on Magenta MAX, Business Unlimited Ultimate and equivalent Sprint plans. And yes, that includes up to 5G speeds where available. Customers will also get unlimited 256kbps connectivity in all those places, plus free connection all flight long on four eligible flights of their choice per year, with a free hour for every eligible flight after that on Magenta, Business Unlimited Advanced and equivalent Sprint plans. The bottom line? Everyone wins. And this is all in addition to 5GB of high-speed data every month and free calling and texting for Magenta, Magenta MAX and eligible T-Mobile for Business customers in Mexico and Canada. Coverage Beyond launches on United’s 737s, MAX8s, MAX9s, select 757-300s and select A319s with Wi-Fi supported by Viasat and Thales InFlyt Experience with more flights and Wi-Fi partners to be added soon. To learn more about T-Mobile’s travel benefits, visit t-mobile.com/travel. For more information on T-Mobile for Business travel benefits, head to http://t-mobile.com/business/plans/travel-benefits. Follow T-Mobile’s Official Twitter Newsroom @TMobileNews to stay up to date with the latest company news. International Roaming in Simple Global Destinations: Up to 5GB of high-speed data per month with MAX plans; available in 11 European countries with Magenta plans. In-flight Wi-Fi: Unlimited where available on select U.S. airlines with MAX plans; 4 full-flight sessions per year with Magenta plans. 5G: Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com. Fastest: Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q2 2022. Ookla trademarks used under license and reprinted with permission. Most Reliable: According to an audit report conducted by independent third-party umlaut containing crowdsourced data for user experience including task completion collected from November 2021 to May 2022. Full details at: www.umlaut.com/en/benchmarking/USA. About T-Mobile T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.

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TRAVEL TECHNOLOGY, INDUSTRY OUTLOOK

ARC and ForwardKeys Partner for New Destination Marketing Tool

Airlines Reporting Corp. (ARC) and ForwardKeys | September 21, 2022

Airlines Reporting Corp. (ARC) and ForwardKeys are pleased to announce the launch of Destination Gateway, a new data tool designed for destination marketing organizations (DMOs), tourism bureaus and conventions and visitors bureaus. This new product combines ARC’s industry-leading ticketing data with ForwardKeys’ travel search interest, airline schedule and capacity data to provide a comprehensive view of travel to specified destinations.With Destination Gateway, users can gain valuable insights into travel to their destination and similar destinations to better inform decisions and marketing strategies. The data is presented in easy-to-understand visuals that can be exported for presentations and further analysis. “Destination Gateway is the result of a strong collaboration between two leading air travel data and analytics organizations,” said Steve Solomon, chief commercial officer at ARC. “Nowhere else can destinations generate insights via global air traffic ticketing data, with historical trending and an outlook on future travel and traveler behavior. This comprehensive solution allows users to identify opportunities to influence travel by building relationships with travel sellers to guide them in effectively promoting their destination.” Users can customize their Destination Gateway reports across four modules to provide insights that grow a destination: Performance – How well a destination is attracting travelers. Recovery – Comparing today’s travel levels with pre-COVID-19 levels. Connectivity – Data designed to help with negotiations with airlines. Agencies – Insight into which agencies sell travel to a particular destination. “We are very excited with the launch of Destination Gateway in the USA – the first tangible outcome, of which we expect there to be many more, of our collaboration with ARC, ForwardKeys has many years of experience serving and supporting tourism-related businesses and enjoys strong market leadership with over 60 DMO-related customers throughout Central and South America, the Caribbean, Europe, Africa and Asia-Pacific. We look forward to working with ARC to bring data insights and intelligence from Destination Gateway to ARC customers in the USA.” -Olivier Jager, chief executive officer at ForwardKeys. About ARC ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company that possesses the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights representing 490 airlines and 230 countries and territories. Our solutions and expertise strengthen economies and enrich lives by connecting stakeholders across the travel ecosystem. For more information, visit arccorp.com. About ForwardKeys Founded in 2010, ForwardKeys has pioneered the way forward for tourism organizations, hotels, and retailers keen to understand who is travelling where, when, and for how long. We’ve managed to share such information by having the most comprehensive ticketing data covering the globe from online bookings to travel agencies and airlines. From ticketing data to Seat Capacity and Total Air Market (TAM) the variety of datasets means you get a 360-degree view of the real travel ecosystem. Equipped with historical data, future bookings, and forecasts, planning, even with a pandemic, can be simpler with daily updated data.

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COMMERCIAL TRAVEL, AIRLINES AND AIRPORTS

Southwest Airlines Launches Limited-Time Tier Status Acceleration Promotion For Rapid Rewards Members

Southwest Airlines | September 22, 2022

Southwest Airlines Co. ( NYSE: LUV) is rewarding its Rapid Rewards Members for their long-term support by giving them a limited-time incentive, making it easier to earn tier status through 2023. Starting today, Rapid Rewards® Members have more opportunities to maintain or accelerate their way to the highly coveted A-List or A-List Preferred tier status. "We're making it easier for our Members to either earn A-List or A-List Preferred tier status, or maintain it through next year as a way to show our appreciation for their continued engagement with Rapid Rewards, We believe loyalty is a two-way street, and this is our way of thanking Customers for continuing to fly Southwest and for trusting us to connect them to the people and places that matter most in their lives." -Jonathan Clarkson, Vice President of Marketing Loyalty & Products at Southwest Airlines Reward Travel Counts Southwest Airlines® is counting reward flight segments from Jan. 1 through Sept. 19, 2022, and applying them toward tier status segment requirements so Members can continue to enjoy the benefits and rewards they love and value. No registration is necessary for Members, and qualifying reward flight segments were automatically added to Members' tier progress on Sept. 13.1 Customers can view changes in the "My Account" section on Southwest.com. Earn With New Reward Travel Rapid Rewards Members who register and purchase Southwest® flights using Rapid Rewards points through Nov. 30, 2022, can now earn flight segment credits that count toward A-List or A-List Preferred tier status through 2023.1 The flight segment will appear in "My Account" within 72 hours after the flight is completed. Earn Double Tier Qualifying Points Southwest Rapid Rewards Members who register for this promotion and purchase Southwest qualifying flights, and travel through Nov. 30, 2022, can earn double tier qualifying points toward A-List or A-List Preferred tier status for 2023.2 Join Rapid Rewards The Rapid Rewards program is designed around a simple concept—to make earning reward flights faster and easier. With Rapid Rewards, every seat is a reward seat, there are no blackout dates, and points don't expire. Customers can create an account to become a Rapid Rewards Member at Southwest.com. All Rewards flights are subject to availability and taxes, fees, and other government or airport-imposed charges of at least $5.60 per one-way. Tier qualifying points are earned on flights paid entirely with dollars, LUV Vouchers, gift cards, or travel funds, and with no portion of the purchase price paid for with Rapid Rewards points. Only qualifying activity will be eligible for flight credits. ABOUT SOUTHWEST AIRLINES CO. Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries. Having celebrated its 50th Anniversary in 2021, Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel and now carries more air travelers flying nonstop within the United States than any other airline.3 Based in Dallas and famous for an Employee-first corporate Culture, Southwest maintains an unprecedented record of no involuntary furloughs or layoffs in its history. By empowering its more than 62,0004 People to deliver unparalleled Hospitality, the maverick airline cherishes a passionate loyalty among as many as 130 million Customers carried a year. That formula for success brought industry-leading prosperity and 47 consecutive years5 of profitability for Southwest Shareholders ( NYSE: LUV). Southwest leverages a unique legacy and mission to serve communities around the world including harnessing the power of its People and Purpose to put communities at the Heart of its success. Learn more by visiting Southwest.com/citizenship. Southwest is also continuing to develop tangible steps toward achieving carbon neutrality by 2050, including offering Customers an opportunity to help the airline offset its carbon emissions. To be part of the solution, visit Southwest.com/wannaoffsetcarbon.

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