Wyndham's RCI acquires Alliance Reservation Network for $92M

PhocusWire | August 09, 2019

Vacation exchange network RCI has purchased travel technology platform Alliance Reservations Network for $92 million.The acquisition will facilitate growth at RCI, which is part of Wyndham Destinations, by enhancing its B2B offerings for members and affiliates, plus bring new benefits for individual and group travel, events and the corporate meetings market.With Alliances intelligent booking platform, RCI will be able to offer travelers ancillary and lifestyle services through the delivery of optimized booking engine, content and pricing resources.RCI will also be able to broaden its reach beyond the core vacation exchange business via new affinity and commercial partners with Alliance. The company says it will offer door-to-door services that will benefit current and future RCI members and travelers with transportation, transfer, excursion and car rental options, as well as additional access to premium inventory and experiences.

Spotlight

Data is not just a buzz word surrounding the travel and tourism industry, it is fundamentally changing every part of it. No decision should be made without supporting evidence, no marketing campaign started without market analysis, no pricing set without demand forecasting.

Spotlight

Data is not just a buzz word surrounding the travel and tourism industry, it is fundamentally changing every part of it. No decision should be made without supporting evidence, no marketing campaign started without market analysis, no pricing set without demand forecasting.

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HOSPITALITY TRENDS

Lodging Dynamics Appointed Management Company For The Charter Hotel Seattle, Curio Collection by Hilton

Lodging Dynamics Hospitality Group | December 13, 2022

Lodging Dynamics Hospitality Group (Lodging Dynamics), a leading hotel management company, has been appointed to manage The Charter Hotel Seattle, Curio Collection by Hilton (Charter Hotel). This appointment expands Lodging Dynamic's presence in the Seattle market. "We are thrilled to add this beautiful, one-of-a-kind hotel to our management portfolio, The Charter Hotel, with its prime location, spectacular rooftop bar views, and other first-class amenities, makes it a tremendous addition to our management portfolio," -Jamie Caraher, Lodging Dynamics president and CEO The Charter Hotel is located near many of Seattle's most popular attractions. Pike Place Market, The Convention Center, Seattle Aquarium, Pier 66, and Pine Street – home to some of Seattle's best shopping and restaurants are all within short walking distance. The 229-room Charter Hotel features luxury guest rooms and two upscale dining experiences: the Fog Room (a rooftop lounge with water and skyline views featuring a contemporary food and beverage service) and Patagōn (a modern, gourmet, upscale Argentine restaurant featuring locally sourced fish, meat, and vegetables). In addition, the hotel features more than 10,000 square feet of meeting and event space. The Charter Hotel Seattle, Curio Collection by Hilton participates in the award-winning Hilton Honors travel program representing 6,700 hotels worldwide. For more information about the Charter Hotel or to book a room, call (206) 256-7500 or visit https://www.thecharterseattle.com. About Lodging Dynamics Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.

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TRAVEL TECHNOLOGY,COMMERCIAL TRAVEL

Sabre partners with Trava to digitalize post booking for travel agents

Sabre Corporation and Trava | November 17, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, announced a new Premium Solution Partnership with Trava to help automate post-booking processes for travel sellers. Trava is the latest company to partner with Sabre on the Premium Solution Partnership, joining its network, and enabling Sabre-connected travel agencies to find and utilize partner solutions to support their specific business needs and requirements. With this partnership, Trava will deliver its solutions and preferential commercial terms to Sabre customers in North America and EMEA. Trava provides travel companies with a GDS-agnostic 'no-code' process automation solution, allowing Sabre customers to seamlessly create and manage sophisticated post-booking workflows. Trava solutions deliver enhanced efficiency and scalability, typically reducing the manual time by +70% while increasing profit by around $5 per PNR. "In today's dynamic travel marketplace, it is crucial that the entire travel ecosystem is coming together to accelerate recovery, create opportunities for future growth and ensure that the ever-increasing expectations of the end traveler are met and exceeded, We're delighted to welcome Trava as a Premium Solution Partner and together, we can help agencies to streamline their daily manual processes, increase profits and concentrate on creating enhanced traveler experiences." -Marcus Pinedo, Vice President, Partner Solutions for Sabre Travel Solutions. Trava's solution automates vital post-booking processes such as queue management, travel disruptions, refunds, exchanges, unused tickets and ticketing - all supported by powerful revenue boosting as well as client communication tools and self-service features. Travel companies are rethinking the way they manage their operations. Automation is vital to achieve higher levels of efficiency and scalability in the post-booking area, says Maxim Sevastianov, Trava's CEO and Founder. "With travelers expecting a more personal experience than ever before and the entire travel industry facing staffing challenges, automation and self-service are key. With Trava, travel companies free up employee time, enhance their customer experience and at the same time, increase profitability. We're proud to be working in partnership with Sabre and excited about how we can deliver huge value to more Sabre-connected travel companies around the world. About Sabre Corporation   Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.   About Trava Trava is a travel technology company, focusing on automation of post-booking processes within a travel agency and improvement of their bottom line. The company provides travel companies with a GDS-agnostic process automation solution, enabling them to seamlessly create and manage sophisticated workflows related to post-booking processes in GDS and mid-office systems. Thanks to the intuitive and extremely versatile web interface, requiring minimal technical background, customers can leave the technology to Trava and concentrate on what they do best.

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TRAVEL TECHNOLOGY

Incode Announces Strategic Partnership with Hoteza

Incode Technologies Inc | November 10, 2022

Incode Technologies Inc., the next-generation identity verification and authentication platform for global enterprises, announced a strategic partnership with Hoteza, the smart hotel communication systems provider. Through this partnership, guests can now start their check-in journey before arriving at their hotel destination through Incode's biometric verification process. Guests experience a seamless Self-Check-In process on the Hoteza Guest Journey Platform, Hoteza's cloud-based content management system, using Incode's fully integrated and secure optical character recognition and its facial recognition technology, FaceMatch. More than 500 hotels around the globe in the Hoteza portfolio, including Kempinski, Hilton and Radisson, will now have the opportunity to join this user-friendly solution allowing guests to skip lines and check-in before arrival via email or other communication channels. The streamlined process grants staff time to spend their resources on other activities, allowing them to fully commit to their role of hosts. "We were looking for the best and the most secure partner to work with on our Self-Check-In solution, and we are thrilled to partner with Incode," says Nikolay Beloshitsky, Hoteza CEO. "We are glad to have found an efficient and dedicated partner in the hospitality industry with a growth mindset to match our own." Hoteza is an interactive, guest-facing platform for entertainment, information and communication controlled from one Cloud-based content management system. Hoteza offers Internet Protocol Television (IPTV) solutions, mobile & in-room tablet apps, Digital Signage and high-speed Internet Access. Now, with Incode's facial recognition, guests experience modern Check-In solutions, successfully offering modern guest experiences. "We are always looking for ways to elevate customer experiences through our technology, We are excited for guests using Hoteza to experience quick and secure check-in and overall, a smooth experience." -Ricardo Amper, CEO of Incode Incode's state-of-the-art contactless check-in and check-out guest experiences, service multiple dimensions of the hospitality industry including hotels and resorts. Their technology in ID capture, liveness detection, face match, passport validation and credit card enrollment produce elevated guest experiences. Incode's new partnership with Hoteza is the latest in a host of strategic growth and momentum initiatives. In October 2022, Incode partnered with Sardine to deliver user verification to prevent fraudulent financial activities. The company also recently announced Incode Workflow, an advanced functionality to help businesses tailor consumer experiences based on risk level. To learn more about Incode, visit www.incode.com. About Incode Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identity to power a world of digital trust. Incode's innovative identity solutions enable the world's largest financial institutions, governments, retailers, hospitality companies, gaming, and other industries to unleash their business potential and reduce fraud, elevating human interactions with data, products, and services – at all levels. About Hoteza Hoteza is an interactive, guest-facing solution for entertainment, information and communication set on various platforms controlled from one CMS. It includes IPTV solution, mobile & web apps, in-room tablet app, online check-in solution, Digital Signage and High Speed Internet Access

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