TRAVEL TECHNOLOGY, INDUSTRY OUTLOOK, HOSPITALITY TRENDS

Chatbots in Hotel Industry:Redefining CX

June 30, 2022

Chatbots  in Hotel Industry
Hotel chatbots are software applications (AI-powered or
programmed) that communicate with your hotel’s website
page visitors and resolve their queries

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Mercator Solutions

Accelya is a leading global provider of technology products and services to the travel and transport industry. Founded in 1976, Accelya delivers financial, commercial, cargo and analytics solutions designed for a world on the move.

Other Infographics
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Flexibility. It’s always the best way forward.

Infographic | July 16, 2021

A checklist for navigating global T&E challenges. Is your travel and expense program reinforcing or restricting your overall adaptability? Ask yourself these questions to see if your solution is the best way to take your company where you want to go.

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4 Technologies Travel Agencies should invest in 2020

Infographic | January 23, 2020

The travel industry is evolving rapidly, and it's crucial for travel firms to adopt new technologies to keep up. Below are some of the top technologies travel agencies should invest in 2020 to remain competitive in the marketplace.

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European Tourism: Trends & Prospects

Infographic | May 24, 2021

Lockdowns have persisted into 2021 as COVID-19 infection rates surge in some countries despite the vaccination rollout. Prospects for the summer season are mixed. While Europe works to overcome hurdles relating to vaccine side effects and supply shortages, innoculation programmes are still expected to accelerate over the summer, bringing down COVID-19 cases and raising hopes of easing restrictions.

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The 8 online travel trends to watch in 2020

Infographic | December 17, 2019

Take a glimpse at the top trends that will dominate online travel in the year ahead.

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Make bold moves with intelligent travel operations

Infographic | September 5, 2021

Travelers are returning. But their behaviors, expectations and values are very different. Travel companies no longer have the luxury of keeping enterprise operations as they have been for years. Imagine if every member of your team had both customer and operations data at their fingertips to transform the customer experience without adding any additional cost? That future is coming. To make bold moves and drive improvements—at the right cost, travel players need to improve their operations to become future-ready.

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25 Ways To Have A More Sustainable Holiday Season

Infographic | December 16, 2019

Who doesn’t love the holiday season? Friends and family gathered to spend time with each other, cozy movie nights complete with hot cocoa, and giving gifts to one another. It is such a busy and exciting time of the year that we often forget to take into account the effects of our activities. I know that during December, I’m mostly focused on completing my Christmas gift list for what I’m getting my family and friends. I hardly even think about the effects of what the holiday activities are causing the environment.

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Spotlight

Mercator Solutions

Accelya is a leading global provider of technology products and services to the travel and transport industry. Founded in 1976, Accelya delivers financial, commercial, cargo and analytics solutions designed for a world on the move.

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