May 19, 2020 | (10:00 AM)
USA (United States of America)
These days, a business has to think beyond just being “green” to tick the box for operating in an ethical and sustainable way.  Whether it is employment practice, recycling or accessibility, Andy Woodward will discuss how all these elements can combine into Quality In Tourism’s REST award to show your guests how responsibly you are running your business. Responsible tourism is becoming an increasingly significant consideration for all guests, be it when planning a holiday or for a business stay. With the current spotlight being shone on the climate change conference, everyone is becoming aware of the impact they have on a destination when they visit. ABTA has recently  indicated that 45% of people say sustainability is an important element when booking a holiday, up 6% from 2018 and 21% since 2014. It was also identified as a key factor when deciding which hotels or operators to book with, as 36% of travellers would base their decision upon its environmental record.