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ARC and Traxo address duty of care ‘blind spot’

October 04, 2019 / Buying Business Travel

Airlines Reporting Corporation (ARC) and Traxo have teamed up to develop a data integration service that captures travellers’ direct airline bookings and sends them to travel risk management applications to address a duty of care ‘blind spot’. Announcing the solution during the ARC TravelConnect event in Virginia, the companies said the service will be available to all ARC-participating airlines, which in turn can offer the capability to corporate clients. After a corporate customer enrols for the service with their preferred carrier, the itinerary and traveller details about their employees’ bookings made directly with the airline are routed by Traxo to the appropriate travel risk management application. From that point, flight changes and cancellations are automatically processed, ensuring the duty of care provider has up-to-date information on the staff member’s plans.