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Avoya Travel Launches New Communication Technology

January 12, 2021 / Shivani Salunke
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Avoya Travel as of late launched new communication technology as a component of the Avoya platform named Avoya Conversations. Avoya Conversations offers Independent Agencies in the Avoya Network the alternative to speak with clients by means of instant message through a simple to-utilize framework that is coordinated into Avoya's protected SaaS technology, Agent Power.

The initial rollout of the new technology highlights text messaging, while future phases will incorporate different completely coordinated correspondence choices including live chat, third-party applications like WhatsApp and more.

Avoya Conversations is intended to be a traveler-driven help pointed toward offering communication alternatives dependent on every traveler's individual communication preferences (for example text, email, phone, etc.) The combination of the technology into Avoya's foundation considers constant communication through the Agent Power CRM, where travelers and Independent Agencies in the Avoya Network can connect directly.