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Sabre Takes Another Step Forward in Use of Artificial Intelligence with a New Partnership with Toronto-based HelloGbye

December 23, 2020 / Shivani Salunke
SHARESHARESHARE

Saber is stepping forward in its utilization of artificial intelligence with another partnership with Toronto-based HelloGbye.

With HelloGbye's patented AI-Assist technology coordinated into Saber's provider content APIs, travel management companies will have the option to react to travelers' email demands with curated and positioned schedule proposals, without the requirement for manual mediation from a travel agent. The organizations state utilizing AI in this manner liberates specialists to dedicate time to more intricate and service-oriented tasks.

“With HelloGbye’s AI-Assist technology, we are enabling corporate agents to service email and text-based travel requests far more efficiently without the need for corporate travelers to complete online booking forms,” says Marcos Pinedo, vice president of partner solutions of Sabre Travel Solutions.

“With the tight integration of HelloGbye’s platform with Sabre’s APIs, TMCs will now be able to service a channel that was typically time consuming and difficult to manage. At Sabre, we are paving the way for innovation through AI-automation platforms like HelloGbye to provide increased value to our customers.”

In addition to automating the servicing of inbound travel requests, the mix of HelloGbye will enable Saber's TMC clients to apply corporate approach for singular customers; to rank the top outcomes dependent on traveler inclinations and corporate rates; and to coordinate all accessible Saber API content and with third-party stages, for example, Salesforce.