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TAG pens global deal with Tramada Systems

October 07, 2019 / Buying Business Travel

Travel management company TAG has signed a global agreement with Tramada Systems to implement the company’s cloud-based post-booking software. TAG first implemented Tramada in Australia a year ago and said the decision to roll out the software globally was driven by results seen in the region. The company claims the trial revealed “dramatic increases in automation and agent productivity”. Other benefits of the software include access to NDC and other hybrid content sources, as well as the use of business intelligence in real-time to improve TAG’s bottom line, according to the TMC. The company began implementing Tramada beyond Australia in September, with the software due to be rolled out in the US in 2020, followed by TAG UK.