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Travelport creates voice search for EasyJet’s app

September 05, 2019 / PhocusWire

EasyJet will soon launch voice search capability in its mobile app, enabling travelers to find flight options by saying their destination, dates of travel and airports they want to fly from.Dubbed Speak Now, the tool has been created by Travelport using Google Clouds natural language understanding tool known as Dialogflow.Travelport says a typical manual search query takes 12 taps, but with Speak Now, it can be completed in seconds and it can be easier to use for travelers with certain disabilities, such as visual impairment.For now the voice tool is only for search, with booking completed manually, but Travelport says voice booking will be added in the future.