Evolution of Software-as-a-Service in travel: from "nice-to-have" to "need"

WBE.travel

Evolution of Software
The pandemic has changed the way travelers book holidays, from going into an agency for a personalized service or calling "your agent" to request on-point travel services, to browsing via online platforms for the best available options.The crisis has also forced the industry to look at adopting technology faster and test tech solutions daily.In the necessary search for the most suitable tech model for their business, travel professionals encounter countless issues when comparing software solutions.
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Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

OTHER ON-DEMAND WEBINARS

Ireland: A Contemporary and Vibrant Destination

BigMarker

The island of Ireland is renowned across the globe for its beautiful scenery and authentically warm welcome. It’s also a vibrant land brimming with out-of-the-ordinary, spontaneous and authentic experiences – ripe for the energetic traveler to share with friends and locals.And with a flight time of just 6 hours from the east coast and direct gateways across the US – it’s very accessible as a short trip destination.This webinar will showcase experiences connected to the passion points of our Social Energizer segment. We’ll be joined by Fab Food Trails, Finn Lough, Rabbie’s Tours, Seamus Heaney Homeplace and more!
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900M Visitor Arrivals into Asia Pacific by 2023

Pacific Asia Travel Association

It is common knowledge that tourism has become one of the fastest growing economic sectors in the world, providing countless benefits in each destination. Driven by the growing purchasing power in emerging economy markets, increased air connectivity, and more affordable ways to travel, Asia Pacific is expected to receive a large influx of arrivals as the result of increased intraregional demand. Between 2018 and 2023, it is expected that there will be a 6.2% average annual growth rate of international visitor arrivals (IVAs) from Asia to Asia Pacific. The average annual growth rate of IVAs from all markets to Asia Pacific is predicted to be at 5.5% during this time, which will see the region welcoming nearly 900 million visitors by the end of 2023.
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How Travelers Are Booking Experiences in Destinations

NEXTFactor

Watch the full webinar below to hear about the above, and how destination marketing and management organizations can collaborate with TripAdvisor.
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how to launch your purposeful travel program

The volume and type of business travel that takes place in the future will be very different as organizations consider factors like their employees’ willingness to travel and sustainability. Taking a purpose-led approach allows companies to retain the valuable benefits of business travel and balance the needs of the environment and employees.
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Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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