Get to know Excite Holidays

Luxury travel is one of the fastest growing segments in the industry. Luxury cruise lines are investing billions of dollars to meet demand. By 2020, luxury cruise inventory will have more than doubled since 2016 and again by 2025. It’s not just cruises. Luxury niche and adventure tour companies are experiencing similar growth.

To win in the online travel space, agencies must show customers that they are valued and treat them personally.This all starts with the right data.With Travelport’s data capabilities you can gather insights from across the traveler lifecycle and deliver a relevant, personalized service that matches the individual's needs and desires.Tune in to learn about Travelport’s data vision and how to use data to shape your customer engagements and drive business growth.

Today more and more tourism sales and marketing are done online and a handful of global Online Travel Agencies (OTAs) appear to dominate the tourism sector. Offline and other channels still hold good market shares; however, they are mostly small and medium size enterprises (SMEs) operating locally or regionally and facing increasing threats from those technology-based global giants. In this competitive sector, European SMEs need to design new products meeting traveller’s new needs and promote with new marketing tools. This webinar will review market trends to pinpoint a niche market for EU SMEs; will reveal travellers’ new characteristics and needs; and will identify Japan as a desirable destination and propose new products for European leisure and business travellers. The webinar will conclude with recommendations as to how successfully European SMEs design and promote tourism experiences in Japan as a redefined product to European outbound travellers.

Euromonitor’s Head of Travel & Tourism Research shared the latest trends facing the Travel & Hospitality industry and how to harness digital disruption for success. Market Logic then showed smart ways AI can help you to stay on top of it all.