In the midst of the COVID-19 pandemic, brands had to face many changes in travel industry requirements. Travel and hospitality brands had to become more flexible, resilient, and empathetic than ever before. Between a rapid transition to work-from-home environments and managing unprecedented contact volumes, there’s a lot to consider. Learn how top travel brands are using AI-powered messaging to manage queues, issue vouchers, and plan for the future — all while maintaining the customer experience.
The Germany Specialist Program is designed to help sell destination Germany more effectively to their customers, understand the varied regions and touristic offerings in Germany and offer different products based on the needs of different customers. Explore Germany through four informative modules and learn about the incredible array of things to do, vibrant hidden gems and diversity of the destination itself.
With new industry developments such as Next Generation Storefront (NGS) and New Distribution Capability (NDC), business travelers are finally getting the booking experience in corporate travel programs that they see directly on airline and other e-commerce websites. Corporate travel is now transforming to reflect the innovation, diverse choice and flexibility that airlines offer and travelers expect.
Join CCRA's Margie Jordan and Tammy Levent as they introduce you to the Travel Agent Success Kit, better known as TASK - an amazing line of products developed to help travel agents take their business to the next level.