Travelers are more discerning than ever – and tougher to satisfy online.In new research on the behavior of U.S. and U.K. travelers, Phocuswright unveils its latest insights on:How travelers shop and book.How they choose the sites they use.What frustrates them most in the online planning process.And what travel brands must do to win hard-to-please online bookers.With 72% of Travel Companies seeing challenges with abandonment along the customer journey, this insight is too good to miss.
Pacific Asia Travel Association
It is common knowledge that tourism has become one of the fastest growing economic sectors in the world, providing countless benefits in each destination. Driven by the growing purchasing power in emerging economy markets, increased air connectivity, and more affordable ways to travel, Asia Pacific is expected to receive a large influx of arrivals as the result of increased intraregional demand. Between 2018 and 2023, it is expected that there will be a 6.2% average annual growth rate of international visitor arrivals (IVAs) from Asia to Asia Pacific. The average annual growth rate of IVAs from all markets to Asia Pacific is predicted to be at 5.5% during this time, which will see the region welcoming nearly 900 million visitors by the end of 2023.
The travel and tourism sectors were two of the hardest hit by the pandemic, with restrictions on travel and health mandates implemented across the world to tackle COVID-19. But as these sectors prepare for the return of business at scale, adopting digital ID solutions can enable government and businesses to facilitate safe and increased travel, whether by allowing travellers to store all of their travel and identity documents in one easy-to-verify place, for example, or reducing physical contact and overcrowding throughout passenger journeys.
Jeff Wagoner, CEO of Outrigger Hotels and Resorts, along with Laura Cain, VP, Strategy and Solutions Management, Oracle Hospitality discuss today's industry issues, new technology innovations, and the future of the hospitality industry.
We have been through quite a challenging time with the impact of COVID still being felt in different areas of the globe.