The future of consumer travel booking

Covid-19 hit travel hard with stay-at-home orders and closed borders. Yet, despite many remaining challenges, there are already signs of recovery across regions.As markets begin relaxing restrictions on movement, businesses have an opportunity to re-engage consumers and reinvent the travel experience. During this event, travel industry experts will discuss insights from the new Mastercard Recovery Insights report Travel Check-In and their strategies for evolving in the current environment.Join the discussion to learn how the global pandemic is affecting the travel industry and how businesses are innovating to match changing consumer behaviors.

In today's increasingly digital travel landscape, travel brands must understand their customers and the online journey. Knowing what travelers love, what they're looking for and what delights them, is essential. But so is knowing what they don't want and understanding the things that frustrate travelers during trip planning. This Phocuswright webinar will showcase new data on U.S. and European shopping and booking trends, and dive deeply into travelers' biggest online pain points.

The pandemic has changed the way travelers book holidays, from going into an agency for a personalized service or calling "your agent" to request on-point travel services, to browsing via online platforms for the best available options.The crisis has also forced the industry to look at adopting technology faster and test tech solutions daily.In the necessary search for the most suitable tech model for their business, travel professionals encounter countless issues when comparing software solutions.

While this past summer showed global travel return with a vengeance after COVID-19, it comes at a turbulent time. Political factors both domestically and internationally, as well as economic downturn and a looming cost of living crisis are cause for uncertainty. How can hotel marketers balance the current unknowns while making the most of the opportunity that this travel comeback presents? In this webinar, Sojern’s Laura Ruggiero will look at the data and travel trends impacting the UKI region, and what strategies you can employ to ensure you’re prepared for maximising direct bookings in 2023 and beyond.