While many companies scrambled to locate and help their travelers get home safely, the vast majority were simply unable to respond to all traveler needs because a significant number booked travel outside of the company’s travel agency.The result is a deficiency in the duty of care provided to travelers, frustration, and potential legal exposure.
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SiteMinder
As global business travel continues to grow and diversify hotels face more challenges than ever to meet the specific needs of business travellers. Given that more women and millennials are undertaking business travel, a one-size fits all approach to marketing and distribution will no longer work.It’s more important than ever for hotels to develop focused strategies to engage business travellers.
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Pacific Asia Travel Association
Discover how your organisation can tap into PATA’s nearly seven decades of tourism knowledge and travel networking experience through the upcoming webinar.
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Delta Air Lines
It may surprise industry outsiders to learn that frontline travel agents remain a vital force in corporate travel. They weren't wiped out by the Internet. They weren't erased by self-booking tools. And, no, artificial intelligence and bots aren't taking over anytime soon. In a new research report, The Beat surveyed hundreds of travel counselors who work each day on the travel management company frontlines. Join us for an hour-long webinar to review the findings and discuss with industry experts:
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