The hotel guest of the future

Travel is resuming and hotels are welcoming back guests. But much has changed, and the industry faces new challenges and opportunities to achieve a full recovery. Join Alex Alt and other hospitality experts to discuss the state of the business.

COVID-19 has fundamentally changed how travelers search and book travel. Relying on the same tactics will no longer cut it. In this webinar, VenueLytics joins Sojern to share how hoteliers can use the data available at their fingertips to improve their guest experience, all the way from the planning and booking phase to the in-destination experience, and building loyalty and repeat bookings over time. VenueLytics and Sojern will touch on the key stages of the traveler journey and how you can use data to perfect your guest’s experience, and maximize revenue for your property. As always, we will end with a live Q&A for attendees to ask the experts their questions.

Join Camille Olivere, CSO of the Globus family of brands, as she gives you an insider’s look at the Globus family of brands, and why she joined the family. Hear personal insights on what led her to this job, her desire to drive trade growth, and how the Globus family of brands and Avalon Waterways works to ensure the success of their travel partners. She will share success stories from every stage of her career, from marketing suggestions to full-proof sales tips. As the return to travel ramps up, this is a can’t miss opportunity to help grow your business in 2022 and beyond!

Join CCRA's Margie Jordan and Tammy Levent as they introduce you to the Travel Agent Success Kit, better known as TASK - an amazing line of products developed to help travel agents take their business to the next level.