Travel Intelligence: Utilizing data to enhance journeys and shape experiences

The market for online booking tools may be more confusing than ever—the lines between a traditional travel management company and the online booking tool have blurred, with more TMCs taking a tech-first approach. The concept of a front-facing portal behind which several booking tools can sit has captured attention. And, of course, you still have the option to pick a booking tool relationship separate from your TMC—but should you? And which booking tool is right for your program—an emerging, consumer-looking tool or an established global choice with limited user-appeal?

Travel is resuming and hotels are welcoming back guests. But much has changed, and the industry faces new challenges and opportunities to achieve a full recovery. Join Alex Alt and other hospitality experts to discuss the state of the business.

In today's increasingly digital travel landscape, travel brands must understand their customers and the online journey. Knowing what travelers love, what they're looking for and what delights them, is essential. But so is knowing what they don't want and understanding the things that frustrate travelers during trip planning. This Phocuswright webinar will showcase new data on U.S. and European shopping and booking trends, and dive deeply into travelers' biggest online pain points.

It is common knowledge that tourism has become one of the fastest growing economic sectors in the world, providing countless benefits in each destination. Driven by the growing purchasing power in emerging economy markets, increased air connectivity, and more affordable ways to travel, Asia Pacific is expected to receive a large influx of arrivals as the result of increased intraregional demand. Between 2018 and 2023, it is expected that there will be a 6.2% average annual growth rate of international visitor arrivals (IVAs) from Asia to Asia Pacific. The average annual growth rate of IVAs from all markets to Asia Pacific is predicted to be at 5.5% during this time, which will see the region welcoming nearly 900 million visitors by the end of 2023.