In the midst of the COVID-19 pandemic, brands had to face many changes in travel industry requirements. Travel and hospitality brands had to become more flexible, resilient, and empathetic than ever before. Between a rapid transition to work-from-home environments and managing unprecedented contact volumes, there’s a lot to consider. Learn how top travel brands are using AI-powered messaging to manage queues, issue vouchers, and plan for the future — all while maintaining the customer experience.
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Net zero carbon commitments are pushing companies to make real changes to business travel and travel programs. From policies to partnerships, travel managers will need to drive multiple efforts through implementation to reduce carbon emissions. What’s necessary, what’s effective and what’s next for reducing the environmental impact of business travel? BTN’s panel of travel managers are taking steps to meet the challenge. Attend this webinar to learn what tactics are they using and how are they implementing
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TripActions
With new industry developments such as Next Generation Storefront (NGS) and New Distribution Capability (NDC), business travelers are finally getting the booking experience in corporate travel programs that they see directly on airline and other e-commerce websites. Corporate travel is now transforming to reflect the innovation, diverse choice and flexibility that airlines offer and travelers expect.
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Quark Expedition
Who is the ideal client for Polar travel? Join Quark Expeditions, the Leader in Polar Adventures, for an expert-lead "how to" on discovering the key demographics of polar travelers and how you likely already have them in your database. Learn which destinations of the Arctic and Antarctic appeal to particular travel styles, walking away with a high comfort level of recommending specific polar itineraries. Finally, learn how our newest ship Ultramarine is back to sailing and changing the face of polar travel.
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