Traveler Customer Service: What Do Travelers Want?

Air Canada

What do travelers really want from their corporate travel departments, suppliers, travel management companies (TMCs) and technology? Travel managers from some of the most demanding travel programs--think high-tech, younger travelers, ultimate road warriors--highlight how they’re transforming their programs and meeting or exceeding traveler expectations during this free 60-minute webinar, sponsored by Air Canada.
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Spotlight

There’s more to California than just movie stars and Disneyland. This is a state that boasts a large number of stunning natural attractions, including beautiful beaches, serene deserts and majestic mountains. California is also home to a number of exciting major cities, charming towns and to some of the world’s best wineries.

OTHER ON-DEMAND WEBINARS

Webinar The Ultimate Unmanaged-to-Managed Travel Checklist

If you’ve never managed corporate travel before, it’s difficult to know where to begin — Which features make sense for your business and employees? How much visibility and reporting will you get? Will traveling employees even bother to use it in the first place? Hosted by TripActions Director of Customer Success Sam Peters and M
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Shaping the hotel’s commercial needs post Covid

Oaky

Shaping the hotel’s commercial needs post Covid Hospiality industry panel by Revenue Forum with industry experts from Oaky, OTA Insight, RateGain, IDeaS, and Demand Calendar.
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Return to Travel – Balancing the Needs of Your Travelers with Cost Savings

As the world slowly recovers, companies are looking for safer, easier and more cost-effective ways to manage all their business travel needs, while still giving travelers more flexibility as their preferences shift. Register now for this BTN Group In the Know webinar, with content sponsored and developed by Booking.com for Business as the panel discusses ways that companies are adapting to an ever-changing travel landscape
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Chinese Outbound Tourism – 2018 in Review and What’s Coming in 2019

Dragontrail

Catch up on the trends that defined Chinese outbound tourism in 2018, including consumer behavior, digital marketing, and the Chinese travel industry. In the first 2019 edition of Dragon Trail’s monthly webinar series, we’re joined by Michael Jones from Chinese travel-focused PR company Create Consulting. Together, we’ll look back at the biggest developments in Chinese tourism and travel marketing over the past year, and discuss what travel marketers should be ready for in 2019.
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Spotlight

There’s more to California than just movie stars and Disneyland. This is a state that boasts a large number of stunning natural attractions, including beautiful beaches, serene deserts and majestic mountains. California is also home to a number of exciting major cities, charming towns and to some of the world’s best wineries.

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