Traveler Customer Service: What Do Travelers Want?

Join Ashish Sanghrajka, president of Big Five, as he shows you how to go beyond planning family tolerant trips to creating family focused adventures. Discover our unique Kid’s Kouncil™, how it evolved and the basic concept that launched it. Learn how it has progressed with Kid’s Kouncil™ board members creating the first Kid’s Kouncil™ Approved journey – India by City and Country. Explore what your clients are really looking for in a family vacation. We have so little time with our children – just a handful of summer vacations for the most part. We don’t want to waste one of them.

With vibrant cities like Belfast and Derry-Londonderry, Northern Ireland is an extremely popular destination on the Emerald Isle for Canadian visitors. Learn about the city that built the Titanic, the majestic Causeway Coastal Route and the UNESCO World Heritage site, the Giant’s Causeway!

Why Tenerife is known as the “Hawaii of the east” How to fly non-stop to Tenerife, in Canary Islands, Spain The island’s special drink, Barraquito The landscape of Tenerife: Perfect weather, lush forests, plunging cliffs, natural volcanic pools and the highest peak in Spain All about the architecture: From small towns surrounded by 15th and 16th century buildings, to luxurious, chic retreats with world-class cuisine, golf, paragliding and more

Today’s travelers are bombarded with choice—according to Google, travelers will conduct hundreds of searches, visit hundreds of websites, and view thousands of images and videos just in the course of deciding where to go and what to book.In this ultra-competitive market, how can you ensure that your hotel gets out ahead of the competition? The answer: don’t just sell rooms, sell the travel experience.In this webinar, learn about how travel experience influences the customer booking journey, and discover useful tips on how to better integrate the right visuals, locality, and storytelling into your online hotel marketing efforts to win over guests.