Traveler Customer Service: What Do Travelers Want?

What do travelers really want from their corporate travel departments, suppliers, travel management companies (TMCs) and technology? Travel managers from some of the most demanding travel programs--think high-tech, younger travelers, ultimate road warriors--highlight how they’re transforming their programs and meeting or exceeding traveler expectations during this free 60-minute webinar, sponsored by Air Canada.
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Spotlight

OTHER ON-DEMAND WEBINARS

How To Sell Africa with Goway

Goway

From spectacular scenery, wonderful wildlife, rich history and culture and beautiful beaches, the African continent truly offers something to suit all your clients’ needs. Join David Kennedy Gale as he shares his expert insight into popular areas, and tips on how to position Africa to your client creating great value propositions and once in a lifetime experiences.
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CFO.com Webinar: A Path to Business Recovery in a Post-Covid World

Following the COVID-19 outbreak, finance leaders now have an important opportunity to help stabilize and begin the recovery process for their business. Driving business recovery in today’s economy starts with focusing on essential revenue-generating activities--including business travel. View this discussion hosted by CFO.com an
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The Beat Research: Today’s Corporate Travel Agent

Delta Air Lines

It may surprise industry outsiders to learn that frontline travel agents remain a vital force in corporate travel. They weren't wiped out by the Internet. They weren't erased by self-booking tools. And, no, artificial intelligence and bots aren't taking over anytime soon. In a new research report, The Beat surveyed hundreds of travel counselors who work each day on the travel management company frontlines. Join us for an hour-long webinar to review the findings and discuss with industry experts:
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Time for a travel policy tune-up

Egencia

Is your travel policy in need of a 5-point inspection to ensure it’s relevant in today’s travel climate? Bring your travel policy in for a check-up with our panel of travel management experts and we’ll examine what levers you can adjust to:
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