Use Data to Optimize the Hotel Guest Experience

Use Data to Optimize the Hotel
COVID-19 has fundamentally changed how travelers search and book travel. Relying on the same tactics will no longer cut it. In this webinar, VenueLytics joins Sojern to share how hoteliers can use the data available at their fingertips to improve their guest experience, all the way from the planning and booking phase to the in-destination experience, and building loyalty and repeat bookings over time. VenueLytics and Sojern will touch on the key stages of the traveler journey and how you can use data to perfect your guest’s experience, and maximize revenue for your property. As always, we will end with a live Q&A for attendees to ask the experts their questions.
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OTHER ON-DEMAND WEBINARS

How Travelbots are shaping the future of the traveller experience

EyeforTravel

EyeforTravel webinar from and Edwardian Hotels where we discuss how travelbots can improve your customer experience while reducing costs, as well as how chat bots are currently being used in the travel industry.
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How to attract Chinese travellers to your hotel

SiteMinder

More people are travelling now than ever before, because it’s easier and less expensive. Think about budget airlines, accessibility to accommodation and package deals.In just six decades, travel has seen a dramatic rise from a mere 25 million people travelling in 1980 to 2016, where international tourist arrivals reached almost 1.3 billion – and of that, Asian tourism led the growth in international tourist arrivals, proving demand is very strong.
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The Power to Manage Business Travel

TripActions enables you to build, manage, and scale a world-class corporate travel management program with ease. You’ll gain full traveller visibility, the support of a global travel agency, and insights to manage traveller health and safety as well as control costs. See how it works in under 3 minutes.
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Acorn Association Webinar: Google Search vs. Travel

Did you know Google is the #1 provider of bookings for most lodging providers? As Google marketing continues to evolve, successful lodging property owners understand how to adapt to these changes. Today, traditional, organic placement and resulting bookings continue to diminish as Local Google Travel bookings continue to increase. What’s more, traditional SEO has little to do with top visibility in Google Travel. We invite you to attend this session so you can understand the difference and learn strategies to increase your visibility in Google Travel.
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