COVID-19 has fundamentally changed how travelers search and book travel. Relying on the same tactics will no longer cut it. In this webinar, VenueLytics joins Sojern to share how hoteliers can use the data available at their fingertips to improve their guest experience, all the way from the planning and booking phase to the in-destination experience, and building loyalty and repeat bookings over time. VenueLytics and Sojern will touch on the key stages of the traveler journey and how you can use data to perfect your guest’s experience, and maximize revenue for your property. As always, we will end with a live Q&A for attendees to ask the experts their questions.
Chatbots are predicted to soon be the app and email killer. They’re faster to develop than a mobile app and allow you to immediate access a built in fanbase such as those on Facebook. Moreover, consumers indicate they far prefer an SMS-style chat interface over other forms of communications, especially email.In this one-hour webinar, we’ll look at the chatbot revolution coming in travel and tourism and teach you how to take advantage of it in your marketing plans.
Big five tours and expeditions
Join Ashish Sanghrajka, president of Big Five, as he shows you how to go beyond planning family tolerant trips to creating family focused adventures. Discover our unique Kid’s Kouncil™, how it evolved and the basic concept that launched it. Learn how it has progressed with Kid’s Kouncil™ board members creating the first Kid’s Kouncil™ Approved journey – India by City and Country. Explore what your clients are really looking for in a family vacation. We have so little time with our children – just a handful of summer vacations for the most part. We don’t want to waste one of them.
For more than 178 years, Cunard has been a leader in not only forging this great cruise industry but in also providing guests life long memories and unique experiences.We want to talk with you about how Cunard is a one of a kind cruise experience and contemporary in every facet. We will share with you all the special event cruises, exciting onboard experiences and enrichment, along with the exquisite destinations