What Travelers Want (and Don’t Want) in Their Digital Journey

Travelers are more discerning than ever – and tougher to satisfy online.In new research on the behavior of U.S. and U.K. travelers, Phocuswright unveils its latest insights on:How travelers shop and book.How they choose the sites they use.What frustrates them most in the online planning process.And what travel brands must do to win hard-to-please online bookers.With 72% of Travel Companies seeing challenges with abandonment along the customer journey, this insight is too good to miss.
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Spotlight

OTHER ON-DEMAND WEBINARS

How to Keep Business Travel Costs Low As More Employees Get Back on the Road

Learn how the return of business travel does NOT mean a return to overspending on travel Seamlessly integrate central travel management tools into your existing tech stack Achieve full compliance with travel policies built into your booking tool
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The Future of Travel: When Travel Meets Technology

TechGig

We will demonstrate that Expedia Group is a fast-moving, dynamic organization, and how we stay ahead of the technology curve to connect people, through travel, and to bring the world within reach. We will share our perspectives on how to stay competitively focussed, in this fast-moving age of technology developments, and how this relates to the graduates we hire and the work they are involved in.
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Luxury Trends for Chinese Travelers

Dragon Trail Interactive

What are the biggest luxury trends for Chinese outbound tourism, and how do you market travel destinations and businesses to HNWI Chinese tourists? In Dragon Trail’s November webinar, learn about the destinations and travel experiences that are most appealing for China’s high-end travelers, how they book their travel, and the best channels and strategies for attracting this coveted market segment.
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Recovery Insights: Travel Check-In

Mastercard

Covid-19 hit travel hard with stay-at-home orders and closed borders. Yet, despite many remaining challenges, there are already signs of recovery across regions.As markets begin relaxing restrictions on movement, businesses have an opportunity to re-engage consumers and reinvent the travel experience. During this event, travel industry experts will discuss insights from the new Mastercard Recovery Insights report Travel Check-In and their strategies for evolving in the current environment.Join the discussion to learn how the global pandemic is affecting the travel industry and how businesses are innovating to match changing consumer behaviors.
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