What Travelers Want (and Don’t Want) in Their Digital Journey

UserReplay

Travelers are more discerning than ever – and tougher to satisfy online.In new research on the behavior of U.S. and U.K. travelers, Phocuswright unveils its latest insights on:How travelers shop and book.How they choose the sites they use.What frustrates them most in the online planning process.And what travel brands must do to win hard-to-please online bookers.With 72% of Travel Companies seeing challenges with abandonment along the customer journey, this insight is too good to miss.
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Spotlight

Are you the kind of traveler who yawns at the thought of snowboarding down a black diamond? Do you get bored thinking about parasailing yet again? then it’s time to think about a kiteboarding vacation. Here are some sunny destinations to keep in mind.

OTHER ON-DEMAND WEBINARS

The Hard Reboot: Tech Enabling the Travel Recovery

Emerging technologies are bringing game-changing capabilities to reinvent the travel & tourism industry and build more resilience to ensure business continuity in the industry. Meanwhile, leaders need to understand and embrace the changes needed for the adoption of such technologies and focus on sustainability in their organisations. Speakers from Expedia, Euromonitor, Visa, Hotelbeds and other organisations will present and discuss the latest innovations in travel technology across the travel journey:
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The essentials for sustainable business travel

How you can improve the sustainability of your travel program Best practices you can easily introduce in your program’s strategy How to engage your travelers to make sustainable choices
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How to Keep Business Travel Costs Low As More Employees Get Back on the Road

Learn how the return of business travel does NOT mean a return to overspending on travel Seamlessly integrate central travel management tools into your existing tech stack Achieve full compliance with travel policies built into your booking tool
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Ancestry Travel in Europe

USTOA

Heritage travel is on the rise, and this webinar will give you the tools you need to help your clients trace their ancestry across the pond. We’ll cover what’s involved in a heritage trip, how to get started, tips for multi-generational trips, sample itineraries, and more.
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Spotlight

Are you the kind of traveler who yawns at the thought of snowboarding down a black diamond? Do you get bored thinking about parasailing yet again? then it’s time to think about a kiteboarding vacation. Here are some sunny destinations to keep in mind.

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