What Travelers Want (and Don’t Want) in Their Digital Journey

Travelers are more discerning than ever – and tougher to satisfy online.In new research on the behavior of U.S. and U.K. travelers, Phocuswright unveils its latest insights on:How travelers shop and book.How they choose the sites they use.What frustrates them most in the online planning process.And what travel brands must do to win hard-to-please online bookers.With 72% of Travel Companies seeing challenges with abandonment along the customer journey, this insight is too good to miss.
Watch Now

Spotlight

OTHER ON-DEMAND WEBINARS

Industry Webinar - Travel and Hospitality

The travel and hospitality industry occupies a unique place in regard to digitization. Bookings for flights and hotels, as well as subsequent transactions are all migrating to a fully digital experience, yet a huge part of the customer experience remains connected to physical locations and face-to-face interaction.
Watch Now

STAYING HEALTHY WHILE TRAVELLING INTERNATIONALLY

Fondation Tourisme Jeunesse

Being sick abroad, we’ve all been there... In this second webinar, Stephanie Huff (author of the blog The Pink Backpack), Arianne Méthot (Coordinator of the Youth Travel Foundation) and Marie-Gil Fabris (Marketing Coordinator at HI Canada) give you tips to remain in good physical and mental health, no matter the destination!
Watch Now

HOW TO SET TARGETS AND MEASURE SUCCESS IN CREATING A MORE SUSTAINABLE TRAVEL PROGRAM

CWT

As the pandemic brought most business travel to a standstill, it prompted companies to take a closer look at the environmental impact of having their employees jet-setting around the globe. Now, as travel gradually begins to restart, we can expect sustainability to remain a key priority for many organizations. In this webinar, a panel of experts representing different viewpoints—including airlines, environmental non-profits, TMCs, and travel buyers— discussed a major point of contention in making corporate travel programs greener: how companies should set targets and measure success.
Watch Now

Summer Escapes: Plan your Clients’ Next Adventure

Travel Weekly, TravelAge West and leading destinations and travel suppliers will be live in the virtual studios to help you plan getaways for your clients this summer travel season! Incredible destinations and products throughout the U.S. and beyond that are ready to welcome your clients with adventures, entertainment, outdoor activities, music, food, and culture. Find out what makes their products unique, how they are managing the return of travel, what resources they offer to travel advisors and more.
Watch Now