Amadeus and Sigfox Partner to Transform the Travel Industry’s Tracking Capabilities

Business Wire | November 26, 2019

Sigfox, the world’s leading Internet of Things (IoT) service provider and first global 0G network operator and Amadeus, the leading provider of IT solutions for the travel and tourism industry, announce a new strategic partnership at Sigfox Connect 2019. The agreement results from a year-long collaboration investigating business opportunities within the travel industry and developing a portfolio of solutions that will not only help meet the growing need for efficient asset tracking solutions, but also reduce operational challenges for airports and airlines. The unique combination of Sigfox IoT expertise and Amadeus’ in-depth travel industry knowledge sees the emergence of disruptive services that will hit the market in 2020 thanks to the Sigfox and Amadeus strategic alliance, called PinPoint.

Spotlight

State legislation approved in April allows Transportation Network Companies (ride-sourcing agencies such as Uber and Lyft) to operate anywhere in New York State (outside NYC) with state oversight beginning 90 days from enactment. By June 29, these companies are expected to begin operations in upstate cities and counties and in the NYC suburbs, under rules being developed by NYSDMV and NYSDFS.


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TRAVEL TECHNOLOGY

Internova Travel Group Enhances BookHuman.Travel Site to Foster Human Connection

Internova Travel Group | April 07, 2022

Internova Travel Group, one of the industry's largest travel services companies, is rolling out an enhanced version of its website BookHuman.Travel that harnesses the power of storytelling to reinforce the value of using a human travel advisor. Through individual profiles, you can get to know some of the more than 62,000 Internova travel advisors in over 6,000 company-owned and affiliated locations worldwide and learn what makes them experts in all types of leisure and corporate travel.You'll find out why they're passionate travelers, and how they use their background, expertise and experience to take care of every last detail for their clients. They share what it takes to create those "wow" moments that make a trip memorable, as well as the times when they saved the day for their clients. If you're searching for inspiration, you can read about some of their amazing travels around the world, accompanied by stunning photos. "It amazes me how little consumers know about the benefits of using a travel advisor, Arguably, the least important thing a travel advisor does is book your travel. What surrounds the actual booking – the planning, anticipating, troubleshooting, negotiating, resolving, and communicating – is where you will find the real value of an advisor. That's what we want to feature on BookHuman.Travel, which has evolved to become an advocacy site for our travel advisors. Here, they can share their firsthand experiences as well as tell stories of how they've helped clients before, during and after their trips." -Brent Rivard, Chief Marketing Officer at Internova Travel Group BookHuman.Travel demonstrates the many benefits of a human connection that you simply can't get from booking a trip online. For example, a family taking a trip to Japan put a visit with one of the country's few remaining samurai swordsmiths at the top of their wish list. When an emergency forced the swordsmith to cancel, "after a few anxious days and sleepless nights due to the time difference, my team and I were able to rearrange everything. A client wanted to throw a surprise dinner party at a restaurant in Paris for his wife's 65th birthday. His travel advisor suggested that he bring everyone on the Bustronome, a double-decker bus where diners enjoy a gourmet meal as they drive by the city's landmarks, discovering the beauty of Paris at night. A travel advisor who has taken trips with her husband and toddler knows what goes into a successful family vacation, from ensuring that the hotel room is ready when her clients arrive to planning sightseeing around naps and mealtimes. "I can open the door to experiences you might never have thought possible." The daughter of a client booked her own hotel in Germany and it turned out to be a nightmare. After a call from her frantic mother, the travel advisor booked the daughter into a great hotel that she was familiar with, and sent a car at midnight to pick her up. "Her daughter will never travel without me again and tells all her friends the same. BookHuman.Travel makes it easy to connect with a travel advisor. You can search for a specialist by destination or choose from a wide variety of interests, ranging from adventure travel to arts and culture, cruises, family vacations, honeymoons, LGBT travel, wellness trips and more. A green dot on an advisor's profile means that they're online. You can connect with them through a live chat, over the phone or by email. If the travel advisor is offline, you can leave a message or schedule a time to talk to them. Browse through BookHuman.Travel to meet our travel advisors," continued Rivard. "You'll love their enthusiasm for discovering new places and be impressed by the countless ways in which they deliver unmatched, customized experiences for their leisure and corporate clients at every budget level. They are knowledgeable, well-traveled professionals who take the time to develop a personal relationship with their clients, and that makes all the difference. To learn more, please visit BookHuman.Travel. About Internova Travel Group Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 62,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

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BUSINESS TRAVEL

Viva Aerobus joins Sabre's global distribution system to help accelerate growth and propel increased agency sales

Sabre Corporation and Viva Aerobus | May 20, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, announced a new distribution agreement with Viva Aerobus, Mexico´s ultra-low-cost carrier, which will help enable the airline to power future revenue growth through agency sales. Viva Aerobus can now distribute its flights and services through Sabre's global distribution system (GDS), providing more content and choices through a single source for greater convenience, agility and efficiency. With this agreement, Sabre-connected agencies will enjoy e-ticketing and enhanced merchandising capabilities, allowing travel agents to easily view, compare, and sell Viva Aerobus' flights across the network. With the implementation of Sabre's branded fares technology, Viva Aerobus will now be able to provide their customers greater flexibility to choose the products and services that best fit their needs. "Viva Aerobus is an airline in constant expansion with solid plans for growth in fleet, routes and flights. Partnering with a trustworthy and innovative technology company like Sabre is key to both achieve our growth plans, as well as to increase operational efficiencies, We are confident that Sabre is the right partner to support our long-term goal, which is to provide travelers with the lowest fares and a personalized experience where they only pay for what they really need." -Andrea Rodríguez, Sales Director at Viva Aerobus With more than 15 years of experience, more than 80 million passengers transported and more than 3,500 employees, Viva Aerobus operates over 130 domestic routes within Mexico and international routes to destinations in Colombia, Cuba and the United States. Its value proposition combines customer-oriented service, flexibility and low fares. As a result of this service, Viva Aerobus has positioned itself as one of the three main airlines in Mexico. Currently, Viva has the newest fleet in Mexico and the third youngest in all North America, offering the highest standards in terms of safety, efficiency and reliability. "We are thrilled to partner with Viva Aerobus to help them reach their growth goals as the industry continues to recover, We are committed to partnering with airlines and agencies in creative ways to deliver the retailing and distribution solutions that meet our customers' needs on both sides of the travel marketplace." -Gary Stone, Vice President Select Airline Accounts, Sabre Travel Solutions Sabre's broad suite of flexible and scalable software solutions helps airlines to operate how they want to and adapt their business to changing needs and requirements. Sabre's solutions optimize day-to-day airline operations and ultimately help carriers solve their biggest challenges – helping drive increased revenue and reduced costs, while delivering better travel experiences. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com. About Viva Aerobus Viva Aerobus is Mexico's ultra-low-cost airline. It started operations in 2006 and today it operates the youngest Latin American fleet with 56 Airbus: 40 Airbus A320 and 16 Airbus A321. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with the lowest fares in Mexico and the lowest cost structure in America, making their flights the best value offer. For more information please visit: www.vivaaerobus.com/en

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INDUSTRY OUTLOOK

Aggressor Adventures Dives into the New Year with Optimism Following a Successful 2021

Aggressor Adventures | December 23, 2021

Aggressor Adventures® is celebrating the end of a successful 2021 and looking back on the past 12 months with pride while looking forward with optimism and excitement. In 2021, the company launched its Consumer Travel Index, won numerous awards, reopened its Sri Lanka Safari Lodge and announced plans to offer new adventures to customers in 2022. Return to Travel Aggressor saw an increase in bookings for operating destinations of 123% in 2021 over 2020. “I am incredibly proud of how our staff has persevered through the many changes in requirements from governments worldwide, updating protocols, destination reopenings, and more. The quality of our service never wavered; in fact, I’d say the past few years have made us even better than we were before Even through it all, we still saw tremendous growth this year compared to last. I believe that people were ready to make up for lost time and rebook the trips they had to cancel in 2020.” -Wayne Brown, CEO of Aggressor Adventures. Aggressor provided an adventure of a lifetime to more than 12,000 guests in 2021. The company’s top three most popular destinations were Socorro, which saw 240% growth in bookings, Red Sea RE, which saw 230% growth in bookings and Belize, which saw 182% growth in bookings. Exciting for Aggressor, the future looks just as bright: “We are confident we can plan double digit growth in 2022,” Brown added. Consumer Travel Index Aggressor’s Consumer Travel Index provided insightful findings from a series of national surveys to track consumer sentiments. Topics from 2021 included interest and comfortability in traveling, motivations for traveling, how long consumers are planning trips for, what their budgets are, how remote working has impacted travel plans, and much more. Award Wins In 2021 Aggressor earned many awards, including Top Liveaboard Company in the World with 69 Readers Choice Awards from Scuba Diving Magazine, a Gold Travel Weekly Magellan Award for Cruise Safety for the company’s industry-leading Clean, Refresh, Sanitize program, and a Silver Travel Weekly Magellan Award for Cruise Podcast for the company’s Inspired by Adventure podcast. New Adventures 2021 saw the reopening of the Aggressor Safari Lodge in Sri Lanka® and the announcement of a new liveaboard, the Red Sea Royal Evolution (RE) Aggressor, which will set sail in February 2022. In addition to these new destinations and reopenings, the brand also has major plans for several exciting new destinations for customers in 2022. Brown and his team have visited numerous adventure sites and are actively exploring new trips in Belize, the British Virgin Islands and several other exciting destinations. About Aggressor Adventures Since 1984, Aggressor Adventures® has offered travelers liveaboard scuba and snorkeling charters, luxury river cruises and exotic wildlife safaris. Worldwide locations the company explores include Bahamas, Belize, Cayman Islands, Cocos Island, Costa Rica, Cuba, Dominican Republic, Egypt, Galapagos, Hawaii, Indonesia, Maldives, Mexico, Philippines, Palau, Red Sea, Roatan, Sri Lanka, Sudan, and Turks and Caicos. The company’s Clean, Refresh, Sanitize safety standards are industry leading. For more information, visit www.aggressor.com

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DESTINATION AND TOURISM

Odigoo Launches A New Way To Travel The World

Odigoo Travel | April 12, 2022

Odigoo Travel announced the launching of its brand new environmentally conscious website OdigooTravel.com. Odigoo Travel is a company focused on offering extraordinary experiences and authentic human encounters to their customers, as well as activities that reconnect them with nature while traveling. Odigo means "guide" in Greek, and that's what Odigoo Travel ultimately is for their customers, a guiding light that helps conscious travelers to find a new way to travel the world. When Odigoo was conceived as a brand, its founders thought immediately about achieving sustainability. They strongly believe that brands should be focused on giving back more than they took from society. In the travel industry, sustainability must be a core value since the most important assets are those provided by nature. "Odigoo is the wish to take care of our destinations and the customers who trust us; having top quality service providers and business partners who also share our values; and working with local communities to support and enhance their development," says Our team of travel enthusiasts have decided to embark on the ambitious project of showing our customers another dimension of your favorite travel destinations, rediscovering them in a different way, a greener way!" -Florence Sutra, CEO at Odigoo Travel Odigoo Travel helps travelers to: Discover the adventure inside them by taking them to breathtaking places with exciting activities. Reconnect with nature, highlighting the extraordinary biodiversity of our destinations. Get closer to a variety of animal species in the wild, with enriching activities such as birdwatching and whale watching. Get closer to the local culture, promoting a more conscious tourism. Find the best information, advice and products to make the most of their traveling time. Odigoo Travel started operations in 2021, offering a greener way of traveling to all its customers. For more information, visit OdigooTravel.com. About Odigoo Travel Odigoo Travel is a team of international tourism professionals based in Cancun, Mexico. Odigoo Travel has built a network of travel services that allows it to offer a new, environmentally conscious way of traveling. Odigoo Travel offers its services in English, Spanish, and French to all its customers from day one.

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Spotlight

State legislation approved in April allows Transportation Network Companies (ride-sourcing agencies such as Uber and Lyft) to operate anywhere in New York State (outside NYC) with state oversight beginning 90 days from enactment. By June 29, these companies are expected to begin operations in upstate cities and counties and in the NYC suburbs, under rules being developed by NYSDMV and NYSDFS.

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