American Express GBT Picks New CEO to Lead Tech Growth

Skift | September 20, 2019

American Express Global Business Travel announced Paul Abbott as the company’s new CEO, a sign that it plans to focus more aggressively on tech development.Abbott, who currently serves as chief commercial officer of global account services for American Express, will replace CEO Doug Anderson on October 1. Over the past two years, Abbott has led the growth of American Express’ business-to-business payment system, introducing new online and mobile products.In its announcement, American Express Global Business Travel states that it is ready for a new phase of organic growth and acquisitions, which will be fueled by investment in digital technology.

Spotlight

There are two types of people in the world…those who forgo their bucket-list, scared to travel to the places they are desperate to see unaccompanied…and those who feel the fear and do it anyway. If you fall into the former category but long for the courage to be in the latter…this infographic is for you! Travelling alone does not need to be as intimidating as you think it might be. Most hurdles can be overcome by a little forethought and planning…and let’s be honest, generally it is the things that take us outside of our comfort zone that reap the greatest rewards. Still not sure? Take a look above and see what you think!


Other News
TRAVEL TECHNOLOGY

Trasava Lets Travelers Book 5-Star Hotels at 2-Star Prices

Trasava | February 02, 2022

As travel returns and the demand for hotel rooms increases, Trasava introduces a new way of booking rooms that keeps prices low and hoteliers happy. Through a combination of superior technology and its unique approach to inventory, Trasava has managed to bridge the gap between business and leisure travel, making discounted travel rates—similar to those of corporate travel discounts—accessible to individual travelers. The problem in the hospitality industry is clear: nearly every OTA, online travel agency, pulls from the same inventory pool, causing prices across dozens of sites to be more or less the same. Trasava flips this model on its head, leveraging exclusive agreements with its suppliers to offer travel rates not available to the general public. This allows Trasava to get deep discounts on hotels of all types—from basic to luxury—all over the world. While other OTAs compete to sell unwanted last-minute rooms, Trasava offers lower prices from the outset, whether you're booking one day or one year in advance. Led by a passionate team of nomadic entrepreneurs, Trasava's founders are scratching their own itch by building a better booking platform. They offer over 1 million listings in 70+ countries, plus a 110% guarantee. If travelers can find a cheaper price elsewhere online available to the public, they will refund 110% of the difference. With its focus on making both hotels and travelers happy, Trasava has created a booking experience that's a win-win. Here are some of the savings travelers can expect from Trasava: $400 saved over a long weekend in a 4-star hotel in Manhattan in July $650 saved over a 5-day stay at a 5-star hotel in central Berlin in September $900 saved on a weeklong vacation at a 5-star resort in Cancún in February Travelers interested in learning more can try out Trasava for themselves at Trasava.com. AboutTrasava: Trasava is a new travel tech startup based in Scottsdale, Arizona. Launched in 2022, Trasava is making travel more affordable by bringing corporate hotel pricing to the masses.

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TRAVEL TECHNOLOGY

American Airlines and Expedia Group Offer Travelers More Choice via Scalable Direct NDC Connection

American Airlines | April 13, 2022

Travelers booking American Airlines flights on Expedia Group sites1 now have more options to customize their travel and choose elevated offers like Main Plus, following a renewed partnership between the two companies. The fare products are now available thanks to a direct connection through New Distribution Capability (NDC) technology, making all of American’s offers available to travelers on Expedia Group sites.The integration scales up the collaboration between American and Expedia Group, which is the airline’s largest third-party agency. The addition of North American points of sale builds upon several years of successful flight bookings thanks to an existing connection through NDC technology between the two companies on certain European points of sale. The collaboration will result in two of travel’s biggest players being able to offer travelers around the world more opportunities to customize their travel experience. “We’re proud to expand on our strong relationship with Expedia Group to bring customers more choice, NDC technology creates opportunities for travelers to customize their travel experiences, including premium travel options. We’re eager to hear about their positive experiences made possible through this integration.” -Neil Geurin, Managing Director of Commercial Partnerships for American Airlines More options for travelers Millions of travelers who shop and book flights on American with Expedia Group today will now enjoy more options to customize their travel with ease. Travelers are able to purchase elevated offers like Main Plus, which is exclusive to NDC and aa.com. The offer includes complimentary access to Main Cabin Extra, preferred seats, preferred boarding and a free checked bag in addition to the Main Cabin baggage allowance. In the future, the collaboration will also result in the ability to offer additional elevated offers and ancillary options such as carbon offsetting. "We're excited to bring our travelers the best range of content possible via this NDC capability with American Airlines, Expedia Group is uniquely positioned to be able to offer this because of our scale, in order to better serve the end traveler. This move is a significant milestone in the industry's general adoption of NDC-enabled connections between suppliers and sellers, and we look forward to continuing to work with our travel partners to determine the best connectivity options.” -Julie Kyse, Vice President of Global Air Partnerships for Expedia Group. About American Airlines Group To care for people on life’s journey. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL and the company’s stock is included in the S&P 500. Learn more about what’s happening at American by visiting news.aa.com and connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines. About Expedia Group Expedia Group, Inc. companies power travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Our organization is made up of four pillars: Expedia Services, focused on the group’s platform and technical strategy; Expedia Marketplace, centered on product and technology offerings across the organization; Expedia Brands, housing all our consumer brands; and Expedia for Business, consisting of business-to-business solutions and relationships throughout the travel ecosystem. The Expedia Group family of brands includes: Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, CarRentals.com™, and Expedia Cruises™.

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TRAVEL TECHNOLOGY

Rêv & Visit Mexico Establish Payments & Loyalty Innovations Partnership Focused On Strengthening Cross Border Travel Engagement

Rêv | January 07, 2022

Rêv Worldwide, Inc. (“Rêv”), a global payments & loyalty product innovations company, and Visit Mexico, Mexico’s official tourism marketing agency, announced a multi-year strategic partnership aimed at fostering cross border tourism by leveraging innovative digital products and services that facilitate engagement, convenience and value for the travel sector.With the introduction of the X World Wallet, a multi-currency debit account accessible by downloading a mobile app, linked to physical and digital Visa cards, and integrated loyalty program, Rêv and Visit Mexico take a first step in offering a suite of products and services with a mission to promote tourism activity for one of the world’s most important travel corridors. The X World Wallet, now available nationwide, puts in the hands of its users a powerful tool that facilitates international transactions, discounts on travel bookings, and a points based loyalty program that helps maximize value for the user. While there are a variety of branded and co-branded credit products targeting the travel market, the availability of a mobile-first debit product that combines payments, foreign currency exchange, loyalty, and bookings is part of a recent wave of innovation that is giving consumers an alternative from credit cards with application requirements, high annual fees, interest rates and restrictive loyalty programs. “We are proud to be working side by side with Visit Mexico to put our technology to work so that travelers can access relevant and hassle free tools to facilitate their journey,” -Bertrand Sosa, President & Chief Marketing Officer, Rêv Worldwide. Given continued pandemic impacts globally across the travel industry, consumers and industry players alike are seeing how digital solutions play an even more important role in helping to reduce friction as well as open the opportunity to enhance key aspects of the travel experience. While the pandemic has decimated the travel industry globally, Mexico is one of the few countries who kept air travel open throughout the challenging times. The World Tourism Organization (WHO) estimates Mexico was the third most-visited country in the world in 2020. “As we continue to establish Mexico as the best destination for travelers from around the world, we are excited to collaborate with Rêv on the development of useful products that help us connect with travelers and help make their travel experience better - beginning with making it easier, cheaper and safer for Americans to transact in our country,” -Carlos Gonzalez Gonzalez, Chief Executive Officer, Visit Mexico. In a recent report citing travel recovery trends, Ryan Felipe, Visa’s Head of North America Cross Border Business noted, “Travelers continue to seek digital-first experiences throughout their journeys – from planning and booking to paying for dining and shopping while on the road. This provides an opportunity for financial service providers and businesses to drive increased engagement with their customers via trigger-based offers and messaging to drive loyalty. The X World Wallet offers users access to person-to-person payment transfers, tap-and-go purchase convenience, virtual and digital pay card functionalities, block/unblock account security features, and an integrated support platform to automatically contribute to climate change initiatives. The no credit check, low fees, no application reloadable X World Wallet™ Visa Debit cards available on the X account are issued by Texas First Bank, pursuant to a license by Visa Inc., and subject to cardholder Terms & Conditions. There are no offline or online purchase transaction fees, or foreign conversion fees when using the X World Wallet Visa card(s). Standard ATM fees and applicable FX rates do apply. For more information on the X World Wallet, visit xworldwallet.com. Rêv and Visit Mexico are also collaborating on making available the X World Wallet in Mexico in early 2022 so Mexicans traveling abroad may also enjoy the benefits US tourists have access to now. About Rêv Rêv is a fintech company, founded by prepaid debit industry pioneers Roy Sosa and Bertrand Sosa, dedicated to delivering innovative payment experiences to consumers worldwide. Its solutions are powered by the company’s proprietary multi-currency and multi-language payments processing platform. With vast experience developing payment industry innovations, Rêv is focused on the general, international banking & travel sectors. Rêv has partnered with companies across the globe to launch products in the Americas, Europe, the Middle East, and Asia-Pacific. Learn more at revworldwide.com. About Visit Mexico Visit Mexico, the official brand under which Mexico’s Tourism Board has promoted domestic and international travel within-and-to Mexico for years, is now a private-government collaboration operating as the official marketing agency in charge of developing tourism campaigns, partnerships, and innovative operating models to further tourism activity for the country around the world. For more information visit visitmexico.com.

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HOSPITALITY TRENDS

Hyatt Announces Plans for Two New UK Hotels With Hyatt Regency London Stratford & Hyatt House London Stratford

Hyatt | January 21, 2022

announced that a Hyatt affiliate has entered into management agreements with Stratford City Hotels Limited, a wholly owned subsidiary of M&L Hospitality, for Hyatt Regency London Stratford and Hyatt House London Stratford. The 225-room Hyatt Regency London Stratford and the 127-room Hyatt House London Stratford are expected to open in Q2 2022 following an extensive refurbishment. Both hotels will be conveniently located within one of Europe’s largest urban shopping and entertainment complexes, Westfield Stratford City, and a short walk to Stratford Station.The addition of these two hotels will be another exciting step in growing Hyatt’s brand presence in the United Kingdom and in creating a network of hotels across the key commercial and leisure markets in the country,” said Felicity Black Roberts, vice president of development Europe, Hyatt. “We worked closely with M&L Hospitality to choose the right brands for the location and are pleased to be continuing our relationship with them following the successful openings of Hyatt Regency Manchester and Hyatt House Manchester in 2019. Designed with productivity in mind, Hyatt Regency London Stratford will offer business and leisure travelers alike a stress-free and seamless environment to stay connected. Guests can enjoy 6,673 square feet (628 square meters) of meeting space, along with a spacious restaurant, bar and an open-air terrace. Hyatt House London Stratford will provide guests with modern, apartment-style suites with fully equipped kitchens and flexible workspaces, designed to make them feel at home, especially during extended stays. The hotels are located close to Stratford Station, one of the UK’s busiest train stations, giving guests swift access to Central London in only seven minutes. Stratford International Station connects guests to St Pancras International Station and transfers to the Eurostar train, which provides services to Paris, Brussels, Rotterdam and Amsterdam. The properties will also be easily accessible to Heathrow International Airport via the new Queen Elizabeth Crossrail line due to open mid 2022, which will offer services to Stratford in approximately 45 minutes. Furthermore, London City Airport is only 20 minutes from Stratford on the Docklands Light Railway, making it an ideal location for business and leisure guests. Guests can enjoy easy access to local events at the nearby O2 and ExCel London convention center, home to many concerts, exhibitions, and corporate events. The burgeoning Stratford City is also fast becoming the most exciting cultural region in the UK with major new developments at Queen Elizabeth Park currently underway including the proposed new future home of BBC studios, along with the exciting new museum project, V&A East. Further, nearby universities include the new world-class East campus of the University College of London and the new College of Fashion. “We are pleased to be able to continue our work with Hyatt in the United Kingdom, Our strategy focuses on identifying key gateway cities with strong economic growth. Stratford is experiencing a real boom and our plans to introduce these Hyatt House and Hyatt Regency hotels to London will capitalize on this.” -Neil Maxwell, chief executive officer of M&L Hospitality The announcement of Hyatt Regency London Stratford and Hyatt House London Stratford marks Hyatt’s continued growth in the UK market. The hotels will join M&L Hospitality’s existing Hyatt properties including Hyatt Regency Manchester and Hyatt House Manchester, Hyatt Place London Heathrow Airport. Other Hyatt properties in the UK include Hyatt Regency London – The Churchill, Hyatt Regency Birmingham, Great Scotland Yard Hotel, Andaz London Liverpool Street, Hyatt Place West London Hayes, Hyatt Centric Cambridge and Hyatt Place London City East. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2021, Hyatt’s portfolio included more than 1,000 hotel and all-inclusive properties in 69 countries across six continents, and the acquisition of Apple Leisure Group added 96 properties in 10 countries as of November 1, 2021. Hyatt’s offerings include the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands, as well as resort and hotel brands under the AMR™ Collection, including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless® Resorts & Spas, Zoëtry® Wellness & Spa Resorts, Alua® Hotels & Resorts, and Sunscape® Resorts & Spas. Hyatt’s subsidiaries operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and the Trisept Solutions® travel technology platform. For more information, please visit www.hyatt.com. About M&L Hospitality M&L Hospitality is a Singapore-based real estate investment platform with an international portfolio of best-in-class hotels. Since 2009 M&L Hospitality’s portfolio has grown to 20 hotel properties across the Asia-Pacific, UK and European regions. Its hotels are in prime, central locations in international gateway cities. They are operated by the most recognisable international brands, including Accor, Hilton, Hyatt, IHG and Radisson Hotel Group.

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Spotlight

There are two types of people in the world…those who forgo their bucket-list, scared to travel to the places they are desperate to see unaccompanied…and those who feel the fear and do it anyway. If you fall into the former category but long for the courage to be in the latter…this infographic is for you! Travelling alone does not need to be as intimidating as you think it might be. Most hurdles can be overcome by a little forethought and planning…and let’s be honest, generally it is the things that take us outside of our comfort zone that reap the greatest rewards. Still not sure? Take a look above and see what you think!

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