BCD achieves Level 3 NDC certification

Buying Business Travel | September 16, 2019

BCD says achieving Level 3 certification is the latest step in its goal to deliver NDC content to its clients. The TMC has previously struck channel booking deals with Qantas, Air France KLM, British Airways and Iberia. It claims to have been the first global TMC to sign an NDC agreement with Lufthansa Group. The company also participates in the Amadeus NDC-X, Sabre Beyond NDC and Travelport NDCNew Distribution Capability - a new system of technology standards to allow the distribution of airfares and ancillaries through third parties which is being developed by airline association IATA with... programmes, which all aim to develop the use of the new standards across the travel ecosystem.

Spotlight

There’s only one thing you can say for sure about travel and expense management — they’re always changing. As a CFO, travel manager or accountant, you’re trying to stay in touch with everything that’s happening in the industry and make the right decision for your company, but it can be hard to keep up when things are moving this fast. One good thing is, we are here to help. Travel and Expenses are the 2nd most significant expenditure for most companies. Rightfully so, when evaluating T&E management solutions, we often approach it with a cost-driven motivation rather than experience-driven one.


Other News
TRAVEL TECHNOLOGY

Cirium Partners With 3Victors to Offer the Most Dynamic Travel Demand Forecasting

Cirium | May 19, 2022

Cirium, the aviation analytics company, and travel data analytics firm, 3Victors today announced a reseller partnership to enable Cirium to bring together flight schedules and passenger traffic data with online search data to interpret, understand and forecast passenger demand for airports and DMOs“Cirium and 3Victors share the mission to revolutionize the way the travel industry forecasts future demand. “Airlines and airports worldwide have long used the Diio by Cirium suite of products for network and traffic analysis. We have invested in the products and have enhanced the quality of our schedules, traffic, and fares data to ensure we maintain our leading position in the market.” -Kim Gesch, VP Airline Planning at Cirium Chris Zando, CEO at 3Victors said: Both 3Victors and Cirium are focused on high quality data science to bring real-time insights to commercial decision-making for the industry. The combination of both our capabilities provides the most dynamic forecasting in the market and at a time when it is most needed. Travel demand models have traditionally been built by comparing current bookings for flights against historical trends. Ticket prices were raised and lowered based on indicators from these models to ensure a flight was booked at optimum fare levels. Post-pandemic, changes to traveler booking behavior means past booking patterns may no longer be reliable as a guide to future demand. Cirium and 3Victors will join forces to offer the most complete solution for analyzing future traffic, monitoring trends across time and detecting emerging opportunities. The offering will include the Diio by Cirium flight schedules, traffic and fares data alongside 3Victors DemandView search data, providing the most accurate forecast as possible. This is particularly important for airports seeking better insights to retain and gain air service or DMOs wanting to optimize their marketing campaigns and traveler conversion rates. 3Victors’ search data is captured from more than half a million global touchpoints, including when a prospective traveler visits traditional or online travel agency, meta search, or travel search engine: or searches for flights. The most advanced data science is applied to interpret the traveler behavior, which provides a clear demand signal for flight bookings. An example using 3Victors data shows that on a recent date there were large spikes in domestic demand originating in the UK and US, along with output showing year-over-year variation. If historical trends alone were used to forecast travel demand, the spikes in travel being seen in 2022 to date would not have been forecast. Said Cirium’s Gesch: “Pairing Cirium’s capabilities with 3Victors’ contemporary travel demand insights means we can offer clients worldwide the most advanced solution to determine accurate traveler intent, monitor passenger trends, and identify correlations between what travelers are searching and actually booking.” About Cirium Cirium brings together powerful data and analytics to keep the world moving. Delivering insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues and enhancing customer experiences. Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. For further information please follow Cirium updates on LinkedIn or Twitter or visit www.cirium.com About 3Victors 3Victors has built the industry’s first travel data analytics as a service platform in the Cloud. 3V’s proprietary 360° view of the travel landscape is the nexus between data volume, variety and velocity. 3V delivers market-leading data coverage and real-time analytics and insights, empowering companies with actionable intelligence.

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INDUSTRY OUTLOOK

Aggressor Adventures Dives into the New Year with Optimism Following a Successful 2021

Aggressor Adventures | December 23, 2021

Aggressor Adventures® is celebrating the end of a successful 2021 and looking back on the past 12 months with pride while looking forward with optimism and excitement. In 2021, the company launched its Consumer Travel Index, won numerous awards, reopened its Sri Lanka Safari Lodge and announced plans to offer new adventures to customers in 2022. Return to Travel Aggressor saw an increase in bookings for operating destinations of 123% in 2021 over 2020. “I am incredibly proud of how our staff has persevered through the many changes in requirements from governments worldwide, updating protocols, destination reopenings, and more. The quality of our service never wavered; in fact, I’d say the past few years have made us even better than we were before Even through it all, we still saw tremendous growth this year compared to last. I believe that people were ready to make up for lost time and rebook the trips they had to cancel in 2020.” -Wayne Brown, CEO of Aggressor Adventures. Aggressor provided an adventure of a lifetime to more than 12,000 guests in 2021. The company’s top three most popular destinations were Socorro, which saw 240% growth in bookings, Red Sea RE, which saw 230% growth in bookings and Belize, which saw 182% growth in bookings. Exciting for Aggressor, the future looks just as bright: “We are confident we can plan double digit growth in 2022,” Brown added. Consumer Travel Index Aggressor’s Consumer Travel Index provided insightful findings from a series of national surveys to track consumer sentiments. Topics from 2021 included interest and comfortability in traveling, motivations for traveling, how long consumers are planning trips for, what their budgets are, how remote working has impacted travel plans, and much more. Award Wins In 2021 Aggressor earned many awards, including Top Liveaboard Company in the World with 69 Readers Choice Awards from Scuba Diving Magazine, a Gold Travel Weekly Magellan Award for Cruise Safety for the company’s industry-leading Clean, Refresh, Sanitize program, and a Silver Travel Weekly Magellan Award for Cruise Podcast for the company’s Inspired by Adventure podcast. New Adventures 2021 saw the reopening of the Aggressor Safari Lodge in Sri Lanka® and the announcement of a new liveaboard, the Red Sea Royal Evolution (RE) Aggressor, which will set sail in February 2022. In addition to these new destinations and reopenings, the brand also has major plans for several exciting new destinations for customers in 2022. Brown and his team have visited numerous adventure sites and are actively exploring new trips in Belize, the British Virgin Islands and several other exciting destinations. About Aggressor Adventures Since 1984, Aggressor Adventures® has offered travelers liveaboard scuba and snorkeling charters, luxury river cruises and exotic wildlife safaris. Worldwide locations the company explores include Bahamas, Belize, Cayman Islands, Cocos Island, Costa Rica, Cuba, Dominican Republic, Egypt, Galapagos, Hawaii, Indonesia, Maldives, Mexico, Philippines, Palau, Red Sea, Roatan, Sri Lanka, Sudan, and Turks and Caicos. The company’s Clean, Refresh, Sanitize safety standards are industry leading. For more information, visit www.aggressor.com

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TRAVEL TECHNOLOGY

Leisure Hotels & Resorts Selects Stayntouch to Deploy its Flexible Cloud-Native PMS Across 4 Upscale Independent Properties

Leisure Hotels & Resorts | February 03, 2022

Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, announced a partnership with Leisure Hotels & Resorts, a leading comprehensive hospitality management company that specializes in upscale destination markets and unique independent brands. Stayntouch will now deliver their flexible PMS solution to four of Leisure Hotels' Midwest and Mountain properties, totaling 469 rooms.Representing a combined 175 years of hospitality experience, Leisure Hotels & Resorts is a proven leader in hospitality management, with 24 hotels, resorts and restaurants currently under management. Prior to Stayntouch, Leisure deployed a traditional desktop-based PMS, which was difficult to use and tied staff to the front desk. Leisure chose Stayntouch because they needed a flexible platform that delivered a digital welcome experience for guests, as well as an intuitive and mobile user interface to streamline operations and allow staff to engage guests anywhere on property. Our previous platform was constrained by a lack of flexibility and we are pleased to add Stayntouch, which provides us flexibility, ease-of-use, and mobile accessibility," said Chrissy Marz, General Manager at Leisure Hotels & Resorts. "The PMS integrated seamlessly with our CRS, and the mobile design allows our guests to check-in using their smartphone, while delivering remote access to our staff both on and off property. Stayntouch's intuitive interface is also a major asset: We have a diverse team that includes people who are new to the business, as well as veteran hoteliers who spent their entire career with older systems. The fact that we can train everyone on a new module within a few hours allows our staff to execute across the board and maintain an elevated standard of service. "Leisure Hotels & Resorts embodies a culture of impeccable service and guest focus that compliments the core values of Stayntouch and drives our offerings. We are delighted to partner with Leisure Hotels to deliver technology solutions that unburden hotel staff and reimagine the guest experience. We're happy that our PMS is able to amplify the service experience across Leisure Hotels by streamlining employee training, facilitating seamless on and off-property management and enhancing the guest welcome and departure experience." -Michael Heflin, Chief Revenue Officer at Stayntouch About Leisure Hotels & Resorts Leisure Hotels & Resorts is an all encompassing hospitality management company; from hotel and resort management to distressed assets, homeowners associations, development, and restaurant management. We offer comprehensive management services for independent resort operations, proven management success across the country for major franchised hotel operations, professional receivership and OREO management services, specialized food & beverage management strategies, and guidance surrounding sophisticated EB-5 programs. We also leverage our extensive history in working with ownership groups that fund lodging operations along with our experience with a variety of outdoor recreation options, and the latest experiences with specialized RV resorts and glamping opportunities, to bring more value and success to our managed properties. About Stayntouch Stayntouch provides a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, Stayntouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels. Stayntouch is also a preferred PMS partner to some of the leading independent hotel collections around the world including; Design Hotels, an Independent Marriott Brand, and Curator Hotel & Resort Collection.

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TRAVEL TECHNOLOGY

Outdoorsy Launches Two New Features to Make Travel Easier with New Trip Cancellation Coverage and PayPal Pay In 4 Offering

Outdoorsy | May 21, 2022

Outdoorsy, the most-trusted global online RV rental and outdoor travel marketplace, announced the launch of two new features designed for guests booking their next road trip – Roamly's Travel Insurance coverage and PayPal Pay In 41 offering.The debut of these features comes at a time when consumer sentiment around travel is vulnerable to inflation and rising costs at the gas pump. On April 1, Outdoorsy reported a 13% YoY growth in bookings for summer departures, a clear indicator that market conditions will have minimal impact on RV rentals as travelers are yearning to get on the road after putting vacation time on hold for the past two years. While other travel industries have seen dramatic spikes in cost over the past year in line with inflation, the average trip price on Outdoorsy has only gone up $5 since 2021, representing a .28% increase and further proving that RV vacations are one of the most insulated forms of travel. To help travelers experience the affordability of booking an RV, campervan, or trailer rental on Outdoorsy, guests will now have the option to reserve their rental and pay for it over time using Pay in 4 from PayPal. Pay in 4 from PayPal is currently available at checkout and lets guests break trip costs up to $1,500 into four interest-free payments with the first payment due at time of purchase and the remaining payments every two weeks following. This new payment integration allows budget-conscious travelers to book their trip today and drive off in their RV tomorrow — even before they're finished making final payments. "Ahead of a busy summer travel season, we want to give our community as many resourceful payment options and protections as possible, so finances aren't what's holding them back from getting outside, We're proud to be partnering with PayPal to introduce their Pay in 4 offering and we look forward to making these road trip experiences more attainable for travelers, as the service gives them the freedom to travel now and pay over time." -Outdoorsy's Co-founder and CEO Jeff Cavins. In addition to the launch of Pay in 4 from PayPal, Outdoorsy is also introducing Roamly's Travel Insurance offering to guests in an effort to protect them from unforeseen events. Through a first-of-its-kind partnership with RV-insurtech Roamly and International Medical Group (IMG), a leading travel insurance and assistance services company and fully owned subsidiary of SiriusPoint Ltd., a global insurance and reinsurance company, Outdoorsy is now able to protect and reimburse travelers needing to cancel a trip due to unpredictable circumstances — like a COVID-19 diagnosis. The new Travel Insurance product will cover policyholders needing to cancel a trip if they become sick or are hospitalized before the trip start date, as well as those needing reimbursement for an interrupted trip due to illness or hospitalization. COVID-19 and COVID-19 variants are treated as any other sickness on the Travel Insurance plans. More information on Roamly's Travel Insurance can be found online at https://www.roamly.com/travel-insurance. More information on PayPal Pay In 4 can be found online at www.paypal.com/payin4 1 Pay in 4 is available to consumers upon approval for purchases of $30-$1,500. Pay in 4 is not currently available to residents of Missouri, Nevada, New Mexico, North Dakota, Wisconsin, or any U.S. Territories. Loans to California residents are made or arranged pursuant to a California Financing Law License. PayPal, Inc. is a Georgia Installment Lender Licensee, NMLS #910457. Rhode Island Small Loan Lender Licensee. When applying, a soft credit check may be needed, but will not affect your credit score. You must be of legal age in your U.S. state of residence to use Pay in 4. Offer availability depends on the merchant and also may not be available for certain recurring, subscription services. About Outdoorsy Outdoorsy is the most trusted on-demand RV rental and outdoor travel marketplace on the planet. Founded in 2015, we have offices worldwide in the U.S., Canada, Australia, France, and the UK. Our mission is to mobilize the 54+ million idle RVs around the world to ensure everyone has the access, choice, and opportunity to safely enjoy outdoor experiences and travel while we empower RV owners to realize life-changing financial benefits. For more information, visit www.outdoorsy.com.

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Spotlight

There’s only one thing you can say for sure about travel and expense management — they’re always changing. As a CFO, travel manager or accountant, you’re trying to stay in touch with everything that’s happening in the industry and make the right decision for your company, but it can be hard to keep up when things are moving this fast. One good thing is, we are here to help. Travel and Expenses are the 2nd most significant expenditure for most companies. Rightfully so, when evaluating T&E management solutions, we often approach it with a cost-driven motivation rather than experience-driven one.

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