Travel Pulse | December 14, 2021
Data intelligence company Morning Consult has released its ‘State of Travel and Hospitality’ report for 2021’s fourth quarter. The objective of its analysis was to discover how consumers are changing the sector’s future amid the ongoing pandemic by surveying over 9,000 adults across the Americas, Europe and the Asia-Pacific region.
The firm found that that the travel industry is, indeed, rebounding, although slowly. Especially given the recent rise of fast-spreading strains, like the Omicron and Delta variants, COVID-related health concerns remain a factor for potential travelers; as do vaccination, testing and quarantine requirement at their intended destination, including confusion about what the actual regulations are at any given time.Sixty-four percent of U.S. adults said they’d traveled within the past year, more than 25 percent in the past month alone. It was discovered that younger generations—Millennials and Gen Zers—and high-income consumers were found to be more likely to travel than their older and poorer counterparts.
One of the trends it examined is the pandemic-fueled increase in air rage. COVID-related airline (and federal) mandates, specifically when it comes to mask-wearing, prompted a steep rise in incidents of passengers refusing to follow the rules aboard their flights. From verbal rants and offensive language to physically assaulting crew members and fellow flyers, “unruly passengers” have become an all-too-common problem.
According to Morning Consult’s survey, 41 percent of Americans have actually avoided domestic travel during the pandemic, due to concerns about how their fellow passengers might act aboard the plane. And, 63 percent are at least slightly concerned that an “air rage” incident will occur on their next flight, and 21 percent said they’re either “very” or “extremely” concerned.Just as with face masks, COVID-19 vaccines quickly became a highly politicized issue, with an already-polarized America split in their perceptions about COVID-related precautions and the virus itself. Consumer support for vaccination mandates, while polarized across party lines, is actually rather high when it comes to air travel. Sixty-three percent of Americans believe vaccination should be required when flying internationally, while 60 percent also said they should be required of passengers flying domestically.
Travelers are also approaching travel planning differently and reorganizing some of their priorities. Leisure travelers have become accustomed to the idea that their plans may need to change at a moment’s notice. From consumers, the industry is seeing shorter booking windows, higher importance placed on flexibility and even a willingness to spend more money to ensure their plans are reschedulable. Price still remains the primary concern in booking travel, followed by brands’ safety measures.Then, there’s the business travel segment, which everyone foresaw would start rebounding only after the return of leisure travel. The fast rise and widespread adoption of remote-working and virtual-meeting technology prompted by the pandemic seem to have permanently displaced a portion of the business travel market. Now, 39 percent of regular U.S. business travelers say they’ll never go on another work trip again. Those who do travel for business are likely to do so closer to home, bound by tighter corporate policies and smaller budgets. The data actually revealed that one in every five business trips taken over the next year will just be day trips.
Hyatt | January 21, 2022
announced that a Hyatt affiliate has entered into management agreements with Stratford City Hotels Limited, a wholly owned subsidiary of M&L Hospitality, for Hyatt Regency London Stratford and Hyatt House London Stratford. The 225-room Hyatt Regency London Stratford and the 127-room Hyatt House London Stratford are expected to open in Q2 2022 following an extensive refurbishment. Both hotels will be conveniently located within one of Europe’s largest urban shopping and entertainment complexes, Westfield Stratford City, and a short walk to Stratford Station.The addition of these two hotels will be another exciting step in growing Hyatt’s brand presence in the United Kingdom and in creating a network of hotels across the key commercial and leisure markets in the country,” said Felicity Black Roberts, vice president of development Europe, Hyatt. “We worked closely with M&L Hospitality to choose the right brands for the location and are pleased to be continuing our relationship with them following the successful openings of Hyatt Regency Manchester and Hyatt House Manchester in 2019.
Designed with productivity in mind, Hyatt Regency London Stratford will offer business and leisure travelers alike a stress-free and seamless environment to stay connected. Guests can enjoy 6,673 square feet (628 square meters) of meeting space, along with a spacious restaurant, bar and an open-air terrace. Hyatt House London Stratford will provide guests with modern, apartment-style suites with fully equipped kitchens and flexible workspaces, designed to make them feel at home, especially during extended stays.
The hotels are located close to Stratford Station, one of the UK’s busiest train stations, giving guests swift access to Central London in only seven minutes. Stratford International Station connects guests to St Pancras International Station and transfers to the Eurostar train, which provides services to Paris, Brussels, Rotterdam and Amsterdam.
The properties will also be easily accessible to Heathrow International Airport via the new Queen Elizabeth Crossrail line due to open mid 2022, which will offer services to Stratford in approximately 45 minutes. Furthermore, London City Airport is only 20 minutes from Stratford on the Docklands Light Railway, making it an ideal location for business and leisure guests.
Guests can enjoy easy access to local events at the nearby O2 and ExCel London convention center, home to many concerts, exhibitions, and corporate events. The burgeoning Stratford City is also fast becoming the most exciting cultural region in the UK with major new developments at Queen Elizabeth Park currently underway including the proposed new future home of BBC studios, along with the exciting new museum project, V&A East. Further, nearby universities include the new world-class East campus of the University College of London and the new College of Fashion.
“We are pleased to be able to continue our work with Hyatt in the United Kingdom, Our strategy focuses on identifying key gateway cities with strong economic growth. Stratford is experiencing a real boom and our plans to introduce these Hyatt House and Hyatt Regency hotels to London will capitalize on this.”
-Neil Maxwell, chief executive officer of M&L Hospitality
The announcement of Hyatt Regency London Stratford and Hyatt House London Stratford marks Hyatt’s continued growth in the UK market. The hotels will join M&L Hospitality’s existing Hyatt properties including Hyatt Regency Manchester and Hyatt House Manchester, Hyatt Place London Heathrow Airport. Other Hyatt properties in the UK include Hyatt Regency London – The Churchill, Hyatt Regency Birmingham, Great Scotland Yard Hotel, Andaz London Liverpool Street, Hyatt Place West London Hayes, Hyatt Centric Cambridge and Hyatt Place London City East.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2021, Hyatt’s portfolio included more than 1,000 hotel and all-inclusive properties in 69 countries across six continents, and the acquisition of Apple Leisure Group added 96 properties in 10 countries as of November 1, 2021. Hyatt’s offerings include the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands, as well as resort and hotel brands under the AMR™ Collection, including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless® Resorts & Spas, Zoëtry® Wellness & Spa Resorts, Alua® Hotels & Resorts, and Sunscape® Resorts & Spas. Hyatt’s subsidiaries operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and the Trisept Solutions® travel technology platform. For more information, please visit www.hyatt.com.
About M&L Hospitality
M&L Hospitality is a Singapore-based real estate investment platform with an international portfolio of best-in-class hotels. Since 2009 M&L Hospitality’s portfolio has grown to 20 hotel properties across the Asia-Pacific, UK and European regions. Its hotels are in prime, central locations in international gateway cities. They are operated by the most recognisable international brands, including Accor, Hilton, Hyatt, IHG and Radisson Hotel Group.
Radisson Hotel Group | May 06, 2022
One of the world's leading hotel groups, Radisson Hotel Group, announced its partnership with Plug and Play's Travel & Hospitality program, located in the heart of Silicon Valley. Plug and Play is a global innovation platform that brings together the best startups with the world's largest corporations. Through this partnership, Radisson Hotel Group will strengthen its connections with selected startups, enabling the company to accelerate its innovation capabilities for future travel technologies and solutions.
"We are thrilled to be partnering with Plug and Play, the largest startup ecosystem in the World, as part of our Radisson Innovation Roadmap. This partnership is vital to connect us with a large network of startups and potential partners at different maturity levels, improve our innovation ecosystem to maximize business opportunities, and develop outside-of-the-box pioneering solutions when it comes to technology and digital innovation. We see this collaboration as a way to boost our Business Transformation Plan quickly and accelerate our five-year strategic plan,"
-Gonzalo Carpintero, Senior Vice President Operations & Head of Business Transformation (BTO), Radisson Hotel Group.
Plug and Play Travel & Hospitality launched in 2016 and has since expanded to six locations around the world. Since its inception, the travel program has accelerated over 250 startups and worked with the most innovative corporations in the industry. By working with Plug and Play, Radisson Hotel Group will gain access to top industry startups, networking opportunities with peers, and exclusive events surrounding the latest travel and hospitality technology trends.
"We're thrilled to welcome Radisson Hotel Group to our ecosystem. It really speaks to their innovation culture and leadership's strategic vision to prioritize innovation during these difficult times. Hospitality technology has been a focus for our group for many years and we can't wait to help them engage with the startup community, Our main mission is to supercharge the Pilot/POC sourcing and implementation of new technologies for the group which will ultimately take their already amazing portfolio of hotels and customer-centric services to a new level."
-Jordan Bray, VP of Corporate Partnerships at Plug and Play.
To learn more about Plug and Play, apply here to speak with one of our experts: https://www.plugandplaytechcenter.com/join/
About Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,700 hotels in operation and under development in 120 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Radisson Rewards is our international rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers an exceptional experience for our guests, meeting planners, and travel agents at over 660 hotels in Europe, Middle East, Africa and Asia Pacific.
Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.
The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group's portfolio are subject to stringent health and safety requirements, as outlined in the Radisson Hotels Safety Protocol. The in-depth cleanliness and disinfection protocols were developed in partnership with SGS, the world's leading inspection, verification, testing and certification company, and are designed to ensure guest safety and peace of mind from check-in to check-out. The Safety Protocol is an integral part of Radisson Hotel Group's Safety and Security program ensuring we always care for our guests and team members.
More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems. For more information, visit our corporate website. Or connect with Radisson Hotels on:
About Plug and Play
Plug and Play is a global innovation platform. Headquartered in Silicon Valley, we have built accelerator programs, corporate innovation services, and an in-house VC to make technological advancement progress faster than ever before. Since inception in 2006, our programs have expanded worldwide to include a presence in over 40 locations globally, giving startups the necessary resources to succeed in Silicon Valley and beyond. With 40,000 startups and 500 official corporate partners, we have created the ultimate startup ecosystem in many industries, including Travel & Hospitality, with offices in Silicon Valley, Geneva, Singapore, Shanghai, and Vienna, etc. We currently work with Airbus, Accor Hotels, Flight Centre Travel Group, CWT, IATA, JetBlue Technology Ventures, Marriott International, Star Alliance, Fraport, Vienna International Airport, and many more. Companies in our community have raised over $9 billion in funding, with successful portfolio exits including Danger, Dropbox, Honey, Lending Club and PayPal. For more information, visit www.pnptc.com
AIRLINES AND AIRPORTS
jaunt air mobility | March 11, 2022
Jaunt Air Mobility ("Jaunt") announced the company would be working with L&T Technology Services Limited ("LTTS") (BSE: 540115, NSE: LTTS) as an essential engineering partner.
Working in concert with Jaunt, Jaunt Canada, and the Canadian government, LTTS will offer end-to-end engineering support in structural design analysis and certification to develop the Jaunt Journey all-electric VTOL (vertical takeoff and landing) aircraft.
LTTS is a global leading pure-play engineering services company. LTTS has a track record of developing high-performance engineering solutions for global Aerospace and Defense companies for over a decade and has supported critical defense programs. With offices worldwide, including Toronto, Canada, LTTS anticipates opening R&D offices in Montréal to advance Jaunt in the design, development, and production of the Jaunt Journey.
Jaunt Air Mobility is rolling out a new generation of aircraft to meet faster urban and regional travel demand. The Jaunt Journey takes off like a helicopter and transitions to flying like a fixed-wing plane using patented Slowed-Rotor Compound (SRC) Technology. This new air transport makes it possible to travel approximately 70 miles in the air in 25 minutes or less, with trip costs affordable to the public. The Jaunt Journey, single-pilot aircraft, will carry four passengers. The vehicle will offer urban air mobility, cargo delivery, military missions, and medical transport.
"At Jaunt, our vision is to usher in a range of new-age aircraft-driven urban commuting that is fast, safe, and convenient. This new clean, sustainable aircraft will reduce carbon emissions worldwide. Strategically, we are continuing to grow our Tier 1 partnerships and recognize LTTS as a best-fit engineering partner, and together we are confident of pushing the mass-scale commercialization".
-Martin Peryea, CEO & CTO Jaunt
Amit Chadha, Chief Executive Officer & Managing Director, L&T Technology Services, commented, "This partnership marks an important step for team LTTS, given the tremendous opportunities opening up in Advanced Air Mobility (AAM) and drone services which are emerging as alternatives to the increasingly congested on-ground mobility in cities. We believe this program will set the benchmark for future AAM projects, and our team is excited to build on this important engagement with Jaunt, with the eventual aim to make urban commuting safer, greener, efficient, and reliable
Jaunt Air Mobility is a transformative aerospace company headquartered in Dallas, Texas, with design and manufacturing located in Montreal, Canada. Jaunt is building the next generation of eVTOL (electric Vertical Takeoff and Landing) and hybrid-electric VTOL aircraft for faster, quieter, and safer travel over urban areas, moving people and packages. Jaunt is the global leader in developing Slowed-Rotor Compound (SRC) technology. The Jaunt Journey is the world's first electric aircraft combining helicopter and fixed-wing aircraft flight capabilities. Jaunt has teamed with Tier 1 aviation partners to develop the Journey and work with global operators to provide this new form of travel. Jaunt offers the most operationally efficient aircraft with a zero-carbon footprint. For more information, visit www.jauntairmobility.com.On October 6, 2021, Jaunt entered into a merger agreement with AIRO Group Holdings, Inc. (AIRO Group) and certain of its affiliates, pursuant to which Jaunt will become a wholly-owned subsidiary of AIRO Group. The AIRO Group will bring together decades of industry-leading technology with its group companies to provide best-in-class products and services uniquely capable of addressing a wide spectrum of aerospace markets. AIRO Group leverages technologies that span data systems, resupply package delivery, military aerospace training, military and commercial manned/unmanned aircraft systems, and avionics technologies.