Chinese tourists are skipping the US amid trade war and opting for destinations in Europe

Travel and Tour World | May 16, 2019

Chinese tourists are shunning the United States in the midst of trade war and opting for destinations in Europe, said Jane Sun, the chief executive of Ctrip, Asia’s largest online travel platform.During the recent Labor Day holiday earlier this month, the US ranked as the ninth-most popular travel destination for Chinese tourists, going down from fifth spot last year. Thailand and Japan remained the top choices.“People like to travel to countries that welcome them,” Sun said.“When Chinese consumers have the buying power, if they are not going to the US, then they are going to Britain, Europe, Australia or New Zealand – they’ll find an alternative. The US really needs to be very careful if it wants to attract affluent travelers,” Sun added.

Spotlight

Department of Tourism (DOT) note: Data on visitor arrivals include Philippine passport holders permanently residing abroad; exclude overseas Filipino workersGiven President Duterte's pivot to China, have the Chinese replaced Koreans as the country's top foreign visitors? And, has the closure of Boracay affected tourist arrivals?


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TRAVEL TECHNOLOGY

GCommerce Launches Metadesk to Empower Hoteliers to Take Control of their Metasearch Channels

GCommerce | July 07, 2022

Officials of GCommerce, a leading, hospitality digital marketing agency, announced the launch of a new metasearch platform, Metadesk.Metadesk is a software-driven experience designed to address known pain points and frustrations experienced by hoteliers regarding the management of their metasearch channels while leveraging GCommerce’s world class media management and optimization skills. “Metasearch is quickly being categorized as a revenue management tool, and Metadesk is here to challenge that notion , Metasearch advertising should be continually managed and optimized for top performance. The industry is desperate for new players; the technology should be easy and less cumbersome while utilizing performance based media techniques. Why can’t hoteliers expect both? With Metadesk, they can.” -Lindley Cotton, president & partner, GCommerce. GCommerce Solutions, which is celebrating its 20th anniversary in June 2022, has been managing media channels on behalf of hotels, resorts and casinos and is employing its firsthand knowledge of media management, customer service and hospitality technology to deliver a better metasearch experience. With Metadesk, hoteliers can: Participate in a pay-per-stay model that is based on a sliding scale so the commission aligns with the property’s metasearch performance Manage and optimize metasearch advertising campaigns for performance Communicate directly with campaign specialists via the Metadesk portal Leverage first party data to deploy custom audiences on Google Hotel Ads Access real-time reporting data including metasearch channel performance Monitor metasearch channel disparities For more information about Metadesk, visit Metadesk.pro. About Metadesk Metadesk is the hospitality industry’s leading metasearch marketing platform combining programmatic and AI technology with human-powered media expertise. Created by GCommerce to make metasearch easier and transparent for engaged hoteliers, MetaDesk is an easy to use platform that equips hoteliers with the data and access they need to align their metasearch efforts with the needs of their hotels in real time. With metadesk, hoteliers can take control of their metasearch channels to generate direct bookings and effectively compete with the OTAs. For more information, visit metadesk.pro or contact sales@metadesk.pro. About GCommerce Built on the belief that one-size-fits-none, GCommerce strives to eliminate the cookie-cutter approach to digital marketing. Catering to a wide variety of clients in the hospitality and tourism industry, GCommerce provides a customized, strategic, and client-focused approach to digital marketing. Services provided include but are not limited to search engine optimization and marketing, website design and development, display advertising, email marketing, content marketing, and social media advertising and consultation. Boasting a robust and diverse clientele including industry-leading hotel management groups, luxury and boutique hotel brands, resorts and casinos, franchises and independents, and more. For more information, visit www.gcommercesolutions.com or reach out to sales@gcommercesolutions.com.

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BUSINESS TRAVEL

LBA Hospitality Acquires Management Contract for the Best Western New Smyrna Beach Hotel & Suites

LBA Hospitality | June 13, 2022

LBA Hospitality, an Alabama–based hotel management company, announced that it has recently taken over the management contract for the 101-suite Best Western New Smyrna Beach Hotel & Suites. The beachfront hotel located at 1401 South Atlantic Avenue is owned by Key International.The eight-story property is situated 15 miles from Daytona Beach International Airport, and just a short drive from Disneyland and Cape Canaveral and the Cape Canaveral National Seashore. The hotel offers guests convenient access to Turtle Mound, Ponce Inlet, Daytona Racetrack and numerous activities in and around the idyllic waters and sandy beaches of New Smyrna Beach. "I fell in love with New Smyrna Beach when we opened our first hotel here in 2012. It has that small beach town charm, great food, a nationally recognized arts scene, and the amazing white sand beach and blue water of the Atlantic Ocean, I am excited that we have added a one-of-a-kind accommodation that literally offers a toes-in-the-sand experience for visitors from around the world." -Beau Benton, president of LBA Hospitality. The Best Western New Smyrna Beach Hotel & Suites guestrooms feature luxury bedding, kitchenettes, as well as balconies with unobstructed views of the gorgeous blue waters of the Atlantic Ocean. Amenities include an outdoor swimming pool with a sundeck, a fitness center and onsite dining. About LBA Hospitality Established in 1973, LBA Hospitality is one of the leading hotel management, development, and consulting companies in the US. With an extensive portfolio of hotels located in the Southeast and Southwest, the company is a recognized leader developing and operating the most respected brands under franchise licenses of Marriott International, Hilton Worldwide, and InterContinental Hotel Group. For more than four decades, LBA Hospitality has continued to set a higher standard in hotel development, management, and guest satisfaction, resulting in sustained, profitable growth for owners. For more information, visit www.lbahospitality.com. About Key International Key International is a full-service real estate firm bringing over 30 years of leadership and success in global investments and developments, with offices in Miami and Madrid. With a proven track record in generating excellent returns for partners, the firm specializes in real estate projects that improve customers' lifestyles through great locations and quality product. This includes forward-thinking considerations for everyday life, work, convenience, entertainment, and leisure. Following these principles, Key International is one of the few real estate firms with the demonstrated ability to deliver success across multiple real estate classes – including condominium, hospitality, multifamily, and office. Such diversification is a cornerstone of its approach and serves to maximize future development and investment opportunities.  With over 10 million square feet in residential developments, notable projects include Eden Roc Resort Miami Beach, Marriott Stanton Hotel South Beach, 400 Sunny Isles, 1010 Brickell, and the master plan of Riverfront Community (a 13.5-acre gated community in Downtown Miami). Additionally, Key International manages over $1.5 billion in assets under its current hotel portfolio comprised of over 3,000 hotel units. Please see keyint.com for more information on the company and its portfolio.

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HOSPITALITY TRENDS

ROSEWOOD HOTELS & RESORTS ANNOUNCES ROSEWOOD RESIDENCES BEVERLY HILLS

ROSEWOOD HOTELS | August 08, 2022

Rosewood Hotels & Resorts® continues to grow its portfolio of exceptional residences with the announcement of Rosewood Residences Beverly Hills, the brand's first standalone residential condominium development in California. Located on Santa Monica Boulevard neighboring world-renowned landmarks and timeless Beverly Hills icons, the boutique development, comprised of 17 ultra-luxury residences, will serve as a model for enriched living in Southern California. Developed by Nahla Capital and GPI Companies, Rosewood Residences Beverly Hills is scheduled for completion in 2024, with sales to officially commence in 2023.Situated in the heart of Beverly Hills, Rosewood Residences Beverly Hills features exterior architecture and interiors designed by Thomas Juul-Hansen, known internationally for his excellence in craftsmanship and design of residential developments, custom residences, and elegant restaurants. Evoking Rosewood's guiding A Sense of Place® philosophy, wherein each property reflects the texture and typology of its location, the residences will feature custom interiors and exquisite finishes that epitomize California's timeless and casual sophistication. Ranging from 3,000 to over 7,000 square feet, every private home comprises a vast array of truly unique amenities including private elevator access, large entry foyers, indoor and outdoor living areas, expansive chefs' kitchens with double islands, and mudroom/laundry rooms accessed by a discrete service elevator. Private swimming pools in nearly half the residences will create a focal point for their large terraces. Additional al-fresco features and amenities scattered across select residences include fully equipped outdoor kitchens, wet bars, and firepits, lending to exceptional living and entertaining. "As the popularity of standalone branded residences continues to grow, Rosewood Hotels & Resorts is thrilled to present this opportunity to enjoy the height of living in the prominent market of Beverly Hills, Thoughtfully conceived to extend the utmost in design, service, and experience, Rosewood Residences Beverly Hills is poised to emerge as one of the most desirable destinations not only in California but across the country. We are proud to bring this incredible project to life alongside our partners and to further reinforce our commitment to delivering exceptional residential experiences in the most sought-after locations around the world." -Brad Berry, vice president of Global Residential Development at Rosewood Hotel Group Rosewood Residences Beverly Hills will be exclusively managed by a dedicated Rosewood Residential Team who oversee every aspect of the property's luxury service offerings. Coveted amenities will be available to its intimate group of homeowners, including a beautiful resort-like rooftop retreat featuring a pool, whirlpool spa, fitness center, and outdoor relaxation areas boasting breathtaking views of the city. Residents will also enjoy a communal rooftop lounge and dining spaces affording them the ability to host gatherings small or large. "Nahla Capital and GPI Companies are proud to work alongside Rosewood Hotels & Resorts to introduce Rosewood Residences to the iconic Beverly Hills community, Rosewood Residences Beverly Hills will consist of one-of-a-kind homes with many exquisite amenities, and we are excited to collaborate with Rosewood, Compass Development Marketing group, and best-in-class firms including Thomas Juul-Hansen and executive architect MVE Architects to bring this project to life." -Genghis Hadi, co-founder and managing principal of Nahla Capital. About Rosewood Hotels & Resorts Rosewood Hotels & Resorts® manages a global collection of 30 one-of-a-kind luxury hotels, resorts and residences in 18 countries. Each Rosewood property embraces the brand's A Sense of Place® philosophy to reflect the individual location's history, culture and sensibilities. The Rosewood collection includes some of the world's most legendary hotels and resorts, including The Carlyle, A Rosewood Hotel in New York, Rosewood Mansion on Turtle Creek in Dallas and Hôtel de Crillon, A Rosewood Hotel in Paris, as well as new classics such as Rosewood Hong Kong and Rosewood São Paulo. For those who wish to stay a little longer, Rosewood Residences offer a distinct opportunity for the ownership or rental of properties co-located with a Rosewood hotel or resort and of standalone for-sale residences. Rosewood Residences are defined by the brand's commitment to Enriched Living through thoughtful details and experiences that enhance the quality of life while evoking a sense of discovery and inspiration.About Nahla Capital Nahla Capital is a New York based Real Estate Private Equity firm that manages and invests capital for institutional and global private clients in core urban markets in the United States. We invest in urban markets that are major gateway cities in the United States including New York, Philadelphia, Los Angeles, San Francisco, Austin and Chicago, which have positive economic growth factors, compelling supply and demand dynamics, and strong employment sectors. At Nahla Capital we create a risk-adjusted investment strategy for our investors. We focus on delivering superior returns while actively managing exposure to risk and market fluctuations. We invest in core-plus, value add and opportunistic and mezzanine transactions. To date, Nahla Capital has invested in excess of $400 million in equity for a total AUM of $1.85 billion. Lean more about Nahla Capital at https://www.nahlacapital.com About GPI Companies Founded in 2008 as Goldstein Planting Investments, GPI Companies is managed by Cliff Goldstein, Drew Planting, and Lee Wagman. GPI Companies is a real estate investment and development firm that pursues a targeted range of properties where value can be enhanced through repositioning, redevelopment, or increased operational efficiency. The company and its principals have a history of delivering superior returns to their investors by successfully identifying and exploiting mispriced assets while at the same time minimizing volatility. GPI has the expertise and experience to execute projects of various sizes and complexity. With a team of seasoned real estate executives, the company's real estate investments are managed and operated directly by GPI Companies. Capital partners include prominent private equity funds, public pension plans, offshore investors, and family offices. The three partners of GPI Companies have more than 100 years of combined experience and have acquired or developed over $6 billion in award-winning urban real estate assets and leased and managed more than 20 million square feet of commercial space. Learn more about GPI at https://www.gpicompanies.com. About Compass Development Marketing Group From project inception to building sellout, Compass Development Marketing Group partners with the world's most forward-thinking developers and innovative architects through the lifespan of a project. Leveraging tenured expertise and the industry's most powerful technological resources, we provide strategic advice for record-breaking results. The company offers a comprehensive range of developer services, including research and analysis, planning and design, marketing and sales for luxury real estate. With nationwide representation in over 200 Compass offices, CDMG empowers residential developers with an unparalleled sales footprint in the United States. Licensed as Compass. CDMG is a subsidiary of Compass, a Fortune 500 company and the leading real estate brokerage in the United States by sales volume.

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INDUSTRY OUTLOOK

Smart approach to travel retailing puts Sabre on IATA's Airline Retailing Maturity index

Sabre Corporation | May 17, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, has been recognized as a system provider for both airlines and travel sellers in the International Air Transport Association's (IATA's) Airline Retailing Maturity (ARM) index. This recognition is a testament to Sabre's focus on developing scalable capabilities to power more personalized travel retailing that benefits the travel ecosystem. "Airline retailing means placing the customer at the center of the air travel shop/order/pay ecosystem. We are excited to see Sabre's strong alignment with this vision as a recognized System Provider in the ARM index" -Yanik Hoyles, IATA's Director Distribution Designed to assess the maturity of industry players in the journey to airline retailing, the ARM index replaces the previous IATA New Distribution Capability (NDC) and ONE Order certifications and expands the scope of the program beyond technical standards to recognize the benefits of value chain collaboration and value creation. Introduced in November 2021, the program is built on three pillars: Capabilities Verification to measure the technical abilities for shop, order, pay, settle, account, and set up; Partnerships Deployment to determine the scalability of NDC-enabled offers across the value chain; and Value Capture Compass to track potential value captured along the retail transformation journey. "We are very proud of Sabre's inclusion in the ARM index and we wholeheartedly welcome IATA's move toward a more layered and multi-faceted view of airline retailing From its early days, we've approached NDC as a technical basis to deliver a more personalized traveler experience. We named our program "Beyond NDC" to signal a focus not only on ticking boxes on a technical capability checklist, but also on a longer-term retailing vision. Sitting at the crossroads of travel, we seek to listen to our customers on both the supply and demand sides of our travel marketplace, integrate their feedback, and innovate across our portfolio so that our products scale end-to-end, not just for individual players in the ecosystem." -Kathy Morgan, Vice President, Channel Delivery, Sabre Travel Solutions. Sabre has a busy NDC roadmap laid out for the remainder of 2022 to continue to advance our capabilities. Dynamic air pricing for NDC offers will become available with the recently launched Air Price IQ ™ product within the Sabre Retail Intelligence suite, enabling airlines to optimize offers in real-time with leading machine learning and data analytics capabilities. Support for exchanges will be added to the current cancel, void and refund capabilities, providing robust servicing functionality. Radixx, which provides solutions for low-cost carrier airlines, is expected to also become certified under the ARM index later this year as an airline IT provider. Sabre is in discussions with more than 25 leading airlines about selling their NDC offers through its marketplace. In addition to Singapore Airlines and Qantas – which combined are active in 50 countries and are starting to roll out their NDC content across North and South America – Sabre is actively engaged many other airlines. NDC offers from these airlines will be available in the coming months through Sabre's Offer and Order APIs, agency point of sale, Sabre Red 360, and online booking tool, GetThere. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

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Spotlight

Department of Tourism (DOT) note: Data on visitor arrivals include Philippine passport holders permanently residing abroad; exclude overseas Filipino workersGiven President Duterte's pivot to China, have the Chinese replaced Koreans as the country's top foreign visitors? And, has the closure of Boracay affected tourist arrivals?

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