TRAVEL TECHNOLOGY

Curator Hotel & Resort Collection and Optii Solutions Announce Partnership to Provide Unique Hotel Operations Technology to Independent Hotels

curator hotel & resort | March 09, 2022

Curator Hotel & Resort Collection (“Curator”) has selected Optii Solutions (“Optii”), a leading hotel management software for hotel operations and housekeeping teams, to offer its member hotels the technology to have complete visibility of their operations.Curator member hotels can now leverage Optii’s data-driven technology to streamline their housekeeping operations and provide a dynamic connection between front and back of house. It will furnish independent hotels with AI-powered technology to optimize labor and cleaning sequences, resulting in an estimated 25% increase in productivity. This increased productivity and optimization will also help independent hoteliers’ become more profitable. Optii Housekeeping centralizes operations for full visibility and improved team performance, managing room attendant routes and room status so that rooms can be turned around faster and more efficiently and eliminate ineffective manual communications. Optii’s tools are critical in the current challenging labor environment.


 “This partnership with Curator Hotels & Resorts and Optii Solutions is an exciting part of our continued expansion in the US to support hotels and provide access to technology that will provide the ultimate guest experience. Through this partnership, Curator independent hotels will access Optii’s Housekeeping solution to help hotels optimize labor and run their daily operations efficiently. We look forward to working closely with these hotels to help lift the independent hotel industry.”

-Katherine Grass, CEO of Optii Solutions

Curator selected Optii Solutions as a preferred partner due to the data-driven insights the platform can provide hoteliers. The insights lead to greater overall efficiency and productivity for hotel management teams, and provide guidance on where resources need to be allocated and how much time is being spent on tasks.

“As independent hotels continue to adjust to and implement necessary operational changes in order to better service guests, Curator remains focused on adding preferred technologies that can have an immediate and meaningful impact on both operational efficiency and costs,Optii Solutions is a great example of a service provider well-positioned to unlock value for our hotel owners by providing faster and more efficient housekeeping operations and insights into the performance of their housekeeping teams. Over time, technology like this will allow our members to do more with less.”

-Austin Segal, Vice President of Curator Hotel & Resort Collection.

About Curator Hotel & Resort Collection
Curator Hotel & Resort Collection is a distinct collection of hand-selected small brands and independent lifestyle hotels and resorts, founded by Pebblebrook Hotel Trust and a group of industry-leading hotel operators. Curator provides lifestyle hotels the platform to come together and tap into cost saving agreements, new products, services and technologies, and benchmarking reports while allowing their members the freedom to retain what makes their hotels unique. In addition to Pebblebrook, the founding members of Curator include Davidson Hospitality Group, Noble House Hotels & Resorts, Provenance, Sage Hospitality Group, Springboard Hospitality, and Viceroy Hotels & Resorts. For more information, visit www.curatorhotelsandresorts.com and follow us at @CuratorHotelCollection.

About Optii Solutions
Optii Solutions, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations technology that optimizes labor, streamlines operations, and empowers teams across housekeeping, service delivery, internal communication, and preventative maintenance. Optii is an MCR portfolio company and is used by hotels and resorts around the world including La Cantera Resort & Spa (Benchmark), The Don Cesar (Host), Okada Manilla Resort & Casino, Le Meridien, Doma Hotels, IHG and more. For further information about Optii, please visit www.optiisolutions.com.

About Pebblebrook Hotel Trust
Pebblebrook Hotel Trust (NYSE: PEB) is a publicly traded real estate investment trust (“REIT”) and the largest owner of urban and resort lifestyle hotels and resorts in the United States. The Company owns 53 hotels and resorts, totaling approximately 13,200 guest rooms across 15 urban and resort markets. For more information, visit www.pebblebrookhotels.com and follow us at @PebblebrookPEB.

Spotlight

There’s no word that can describe the amazing nature of Georgia. You will be stunned by the view of the mountains and the environment in surrounding. The peak of Mount Elbrus, which is the highest peak of Europe, will catch your attention and makes you want to explore more about the mountains in Georgia.


Other News
TRAVEL TECHNOLOGY

Motorola Solutions’ Safe Hospitality Solution Improves Safety and Guest Experience

Motorola Solutions’ | April 20, 2022

Motorola Solutions, Inc. (NYSE: MSI) announced its Safe Hospitality solution, a unified technology ecosystem that combines video security, access control, data and communications technologies. The Safe Hospitality solution integrates these technologies via a simple cloud-based platform to support the specific operational, security and safety requirements of this industry. For example, video security analytics can send alerts to radios when unusual activity is detected, and access control can identify the security risk of a door propped open. Data from cameras and sensors can trigger staff to address guest needs or safety threats, while voice communications can dynamically connect teams to support everyday operations or emergency response. The ability to automate and streamline the flow of information to the right people across departments allows hospitality organizations to best direct their resources to support safety, productivity and delivery of an exceptional guest experience. “Video cameras with embedded analytics allow our team to monitor an entire pool area and spot unexpected events and activity, We’ve integrated our video security and radio systems so real-time automatic alerts are sent directly to our staff, allowing us to respond in moments. Using this technology with our world-recognized ‘Ellis’ safety standards has not only helped us to deal with the day-to-day, but to keep our guests as safe as possible.” -Jeffrey Ellis, CEO for Jeff Ellis Management, a worldwide leader in the management of aquatic facilities “Spanning seven acres of the Atlantic coast, our beachfront resort is a destination our guests choose for relaxation, privacy and solitude, and they expect a safe environment for the entire family,” said Dan Sims, director of loss prevention at Eau Palm Beach Resort & Spa. “We have the technology resources in place to give us greater insight into what’s happening across our entire resort, including the spa, restaurants, pools, meeting and event spaces and beach, so we can respond quickly to events and the needs of visitors without compromising the guest experience.” At the very core of every successful event is the ability to communicate quickly and reliably to avoid event disruption, said Ron Skotarczak, executive vice president, chief sales & marketing officer, Madison Square Garden Entertainment Corp. “Our work with Motorola’s technology solutions not only help us to prevent issues, but also contribute to the smooth running of all events - from sports to concerts - and at any capacity. The efficiencies gained by automating processes, streamlining workflows and sharing information more easily is also particularly valuable as restaurants, hotels, resorts, casinos, stadiums and theme parks continue to address challenges brought on by industry-wide staffing shortages. “Today’s hospitality businesses are highly focused on service and safety, especially as they recover from the disruption of the COVID-19 pandemic, A Safe Hospitality solution allows hospitality businesses to simplify everyday tasks for greater productivity. It allows them to stay focused on what matters most in their highly competitive industry, delivering a high-quality, customized and safe guest experience.” -Sharon Hong, vice president, enterprise technology, Motorola Solutions About Motorola Solutions Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.

Read More

AIRLINES AND AIRPORTS

TripStack and Navitaire Announce Strategic Partnership to Bring Virtual Interline Technology to Airlines

TripStack and Navitaire | June 29, 2022

TripStack and Navitaire announced that the companies have entered into a strategic partnership that will enable Navitaire hosted carriers to sell Virtual Interline (also known as self-connect) itineraries powered by TripStack technology.The partnership will give the 60+ Navitaire hosted carriers the opportunity to expand their existing network and generate additional revenue without the cost and complexity associated with traditional interline agreements. Virtual Interlining combines flights between carriers without traditional interline agreements, with passengers being responsible for transferring their checked baggage between carriers at connecting airports. The benefits include access to lower fares and more flight connection options. Transfers are protected by the TripStack Self-Connect Guarantee which provides in-trip customer support in case of missed connections or schedule changes. “We have been working very hard to build our Self-Connect technology and are very excited to be partnering with a highly respected company such as Navitaire. We look forward to serving Navitaire customers and further expanding Self-Connect solutions together with Navitaire in the future. It is such an exciting time to be in the travel industry.” -Gabor Toth, CEO of TripStack We believe our partnership with TripStack, another leader focused on enabling true Virtual Interline capabilities, can provide groundbreaking opportunities for our airline customers,” said David P. Evans, Navitaire CEO. “Together, we’ll offer a flexible and less complex way for airlines to reach more customers using modern technology to streamline the Virtual Interline booking process. About TripStack TripStack (www.TripStack.com), founded in 2016, is a global leader in Virtual Interlining (VI) technology. Virtual Interlining combines carriers, without traditional interlining agreements, into a single itinerary. It allows airlines to expand their network and product offering while providing travellers with more connections at better prices. TripStack is based in Canada, India and Poland, and is part of the ETraveli Group of companies. About Navitaire Navitaire (www.navitaire.com), an Amadeus company, delivers industry-leading technology services supporting growth, profitability, and innovation to more than 60 airlines and rail companies worldwide, carrying a total of 819 million annual passengers in 2019, including many of the world’s most successful low-cost and hybrid airlines. Navitaire offers a full suite of proven solutions focused on revenue generation and streamlining costs in reservations, ancillary sales, loyalty, revenue accounting, and business intelligence. Navitaire has offices in North America, Europe, Asia, and Australia, and is a wholly owned subsidiary of the Amadeus Group. Learn more about Navitaire’s industry leadership in shaping the world of travel at www.navitaire.com.

Read More

HOSPITALITY TRENDS

CARILLON MIAMI WELLNESS RESORT JOINS AMERICAN EXPRESS FINE HOTELS + RESORTS PROGRAM

Carillon Miami Wellness Resort | March 22, 2022

Carillon Miami Wellness Resort is pleased to announce it has been awarded distinguished membership in American Express Fine Hotels + Resorts® (FHR), offering Amex consumer, business, and corporate Platinum Card holders and Centurion members unmatched value and access to exclusive benefits. "This is a major accomplishment for our team, residents, and owners, and we are excited and appreciative to now join American Express Fine Hotels + Resorts®, one of the leading luxury lodging programs for affluent travelers,This milestone is yet another award and recognition for our resort and we look forward to achieving even greater heights in wellness-luxury with FHR. As the travel industry continues to recover and hotels and resorts get more creative, we are looking for every opportunity to dazzle new guests with our refined luxury, amenities, and services, as well as the natural beauty of our location in the heart of Florida's Gold Coast." -Patrick Fernandes, Executive Managing Director of Carillon Miami Wellness Resort. Along with exclusive access to the resort's spa, recognized as the largest spa and wellness facility on the Eastern Seaboard (70,000 square feet), Amex Card and Centurion members can receive special perks such as early check-in, $150 experience credit to use toward spa services, room upgrades upon availability, and a personalized welcome, among other benefits. Additionally, members will find other new amenities when visiting Carillon Miami Wellness Resort, including a new dining destination in partnership with Michelin-starred chef, Tristan Brandt. Chef Brandt, whose signature modern French cuisine with Asian influences can best be described as "artwork on the plate," will oversee the culinary concept for a new destination restaurant at the resort, which will open to guests this spring. Members can also experience the resort's latest wellness programming, such as new personalized health services through the property's partnership with the biostation, which offers a curated menu of cutting-edge therapies and tailored wellness retreats. For more information about Carillon Miami Wellness Resort, please visit https://www.carillonhotel.com/en. About Carillon Miami Wellness Resort Located along the white sand shores of Miami Beach, Carillon Miami Wellness Resort presents an authentic and specialized approach to health, wellness, and complete well-being. Exuding the "luxury of wellness," the resort focuses on aligning physical, mental, and spiritual health by offering a comprehensive retreat, the largest spa & wellness center on the Eastern Seaboard (70,000 sq. ft.), a one-of-a-kind Thermal Experience and a medical wellness division, personalized health retreats and services through the biostation at Carillon Miami, and more. The resort features 150 spacious one- and two-bedroom luxury apartments, ranging in size from 720 – 1,200 sq. ft. An array of recreational activities are at guests' fingertips, access to the resort's two-story indoor rock wall and resort pools located throughout the property: the oceanfront Cabana Pool and the adult-only rooftop Atlantic Pool. Carillon Miami Wellness Resort promotes a path to discovery and provides tools for a healthier lifestyle extending beyond each guest's stay. In 2021, Carillon Miami Wellness Resort ranked within Travel + Leisure's World's Best Awards as one of the "Top 15 Domestic Destination Spas," the only property in Florida, and was also named one of the "Top 30 Destination Spa Resorts in the United States" in Condé Nast Traveler's 34th annual 2021 Readers' Choice Awards. The resort is committed to upholding the highest standards in health and safety and is a Sharecare Health Security VERIFIED® with Forbes Travel Guide destination. For more information, please visit www.carillonhotel.com.

Read More

INDUSTRY OUTLOOK

ALLIANZ PARTNERS SWEEPS BOTH TRAVEL INSURANCE CATEGORIES AT THE TRAVELAGE WEST "WAVE" AWARDS

Allianz Partners | June 17, 2022

Travel insurance and assistance company Allianz Partners took home wins in both travel insurance categories at the 2022 TravelAge West WAVE (Western Advisors' Votes of Excellence) Awards, including Travel Insurance Company Providing the Best Travel Advisor Support and Travel Insurance Company Providing the Highest Client Satisfaction. This is the sixth consecutive year that Allianz Partners has been named a top travel insurance provider in the prestigious WAVE Awards. Now in its 17th year, the goal of TravelAge West's WAVE Awards is to give travel advisors in the West the opportunity to recognize the outstanding qualities and services of their travel-supplier partners. The Editor's Picks were chosen by Publisher/Editor-in-Chief Ken Shapiro and the entire editorial team of TravelAge West. Review methods included product analysis, on-site visits and a survey of a select group of travel advisors and industry experts. "As the travel industry starts to regain its footing, we want to help our readers celebrate the companies that have continued to serve travel advisors and their clients throughout the darkest days of the pandemic, The WAVE Awards are a pillar of the travel industry in the West, and we know many in the industry look forward to them each year, so we are very happy that we can once again bring this program to our partners." -Publisher/Editor-in-Chief Ken Shapiro During a black-tie dinner at The Ritz-Carlton, Marina Del Rey on June 9, Editor's Pick recipients were honored for their achievements and TravelAge West will feature a special WAVE Awards section in the July 11 issue, highlighting award winners. "We are elated to continue our winning streak at the TravelAge West WAVE Awards and are incredibly thankful to everyone who helped us achieve this milestone," said Richard Aquino, Vice President, Head of Sales at Allianz Partners USA. "It means the world to us to once again be recognized in both client satisfaction and travel advisor support, and it's a true testament to how deeply our team cares about our customers evolving needs." For a full list of this year's WAVE Award recipients, visit: https://www.travelagewest.com/Wave/Winners About TravelAge West TravelAge West is the leading trade media outlet for travel advisors and the travel industry in the 15 Western U.S. states. Serving more than 21,000 readers for 53 years, the brand is a main source of news and product information for the region's agents and travel executives. TravelAgeWest.com is a two-time winner of a Gold Award from the North American Travel Journalists Association for Best Travel Journalism Website. TravelAge West is a part of Northstar Travel Group LLC, a worldwide provider of information, news and data for the travel and hospitality industry. Northstar Travel Group is based in Secaucus, N.J. About Allianz Partners In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

Read More

Spotlight

There’s no word that can describe the amazing nature of Georgia. You will be stunned by the view of the mountains and the environment in surrounding. The peak of Mount Elbrus, which is the highest peak of Europe, will catch your attention and makes you want to explore more about the mountains in Georgia.

Resources