Dear Yanni Blog Launched by Lola.com Chock-full of Travel-related Tips

Lola.com | October 15, 2019

Lola.com, the Agile Travel Management™ company that provides a super simple way to manage, book, report, and save on business travel, has launched an entertaining and useful blog series, “Dear Yanni,” written by travel expert, Yanni Poulakos. Today’s travel landscape is always changing, and Dear Yanni offers answers to a number of questions from corporate travelers. “I’ve had the travel bug from a young age, traveling to over 50 countries with stints spent living in Asia, South America, Europe, and the Caribbean, so I have quite a lot of insights into hacking personal and business travel, ” said Yanni. “I’m thrilled to share lots of useful insights to make business travel easier, and actually fun.” Initially, Yanni addresses how to get through all the review noise and feel confident that you’re booking a great hotel, weighing the options of abandoning corporate travel all together or sticking with it amidst trying to control costs, how to get sweet upgrades, speed through security at the airport, travel insurance or not, and more. Yanni served as a travel manager for dozens of colleagues across the U.S. and Europe while leading a fundraising team, and customized exclusive travel experiences for a smattering of politicians and celebrities. As a former road warrior, he once covered every province in Italy in six weeks by car.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.


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Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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