Ethiopia, Land of Origins, on global top list with regard to tourism growth

Travel and Tour World | April 20, 2019

Wonderful tourist attractions, unique diplomatic stature and a thriving airline have placed Ethiopia, Land of Origins, on global top list when it comes to tourism growth. As per the WTTC annual review, the country saw the highest tourism growth in the world (48.6%), going past the global average growth rate of 3.9% and the African average of 5.6%.As the land where mankind, coffee and the Blue Nile trace their roots, Ethiopia has always held a special charm for visitors.The country’s UNESCO heritage sites include the majestic obelisks of Axum, the rock-hewn churches of Lalibela and the fortified historic town of Harar.As the principal hub of the Pan-African carrier, Ethiopian Airlines, Ethiopia enjoys opportune air connectivity with multiple destinations in Africa and the rest of the world, making travel to the country easier than ever.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.


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Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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