COMMERCIAL TRAVEL

Fareportal Shares Holiday Season Good Works to Encourage Giving

Fareportal | December 24, 2021

2021 is coming to a close, and the holidays are upon us.  In this traditional season of giving, Fareportal, the travel technology company behind leading online travel agencies CheapOair and OneTravel, is changing the narrative on what has been a very challenging year by sharing with others.

Continuing what has been a tradition of giving that spans more than a decade, and as an expression of goodwill, the company has donated to The Ali Forney Center, which supports LGBTQIA+ individuals and organizations; New York Cares, which addresses needs in the New York City area through year-round volunteer opportunities; Covenant House, which provides shelter, food, immediate crisis care, and other services to homeless and runaway youth; Tourism Cares, dedicated to support of the travel & tourism industry; The Travis Roy Foundation, dedicated to supporting those suffering from spinal cord injuries; Berkshire South, supporting the health and well-being of residents of the Southern Berkshires; Digital Undivided, supporting the creation of economic opportunity for Black and Latinx women entrepreneurs; Children's Hope India, serving the needs of the children of India, and Amigos de los Animales Puerto Rico, which rescues, rehabilitates, and rehomes abused and abandoned animals.

“Philanthropy has always been a foundational concept for Fareportal.  Since the company’s inception, our Founder & Executive Chairman, Sam S. Jain, ensured that we prioritize giving back to the local and global community.  This year presented unprecedented challenges to so many individuals that we felt it only right to step up our efforts to shine a light of hope as we enter the New Year,” 

-Werner Kunz-Cho, CEO of Fareportal.

The company hopes that sharing this information will remind others there is still time to brighten someone’s holiday by making a charitable donation.

About CheapOair
CheapOair is an online travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book online, on mobile apps for iOS and Android, by phone, or live chat. Part of Fareportal’s family of travel brands, CheapOair bridges the gap between an online travel agency and a traditional agency with travel agents available worldwide to help find great deals on flights to global destinations on over 600 airlines, a million lodgings, and 100s of car rental companies. Follow CheapOair on Facebook, Twitter, and Instagram for travel inspiration and helpful travel tips. 

About Fareportal  
Fareportal is a travel technology company powering a next generation travel concierge service. Utilizing its innovative technology and company-owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million hotels, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and One Travel, Fareportal enables consumers to book online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international and domestic flight, hotel, and other travel and add-on ancillaries.

Spotlight

The mechanisms behind Airline Yield Management for business travel, also known as Revenue Management or Dynamic Pricing, are not especially transparent to corporate buyers. There are a number of common beliefs about the pricing strategies and patterns behind airfare volatility: Prices rise initially, fall as departure approaches, change when seats are sold, fluctuate with correlated substitutes of days and locations, and so on.


Other News
AIRLINES AND AIRPORTS

Jaunt Air Mobility Partnering with L&T Technology Services for Advanced Air Mobility Program

jaunt air mobility | March 11, 2022

Jaunt Air Mobility ("Jaunt") announced the company would be working with L&T Technology Services Limited ("LTTS") (BSE: 540115, NSE: LTTS) as an essential engineering partner. Working in concert with Jaunt, Jaunt Canada, and the Canadian government, LTTS will offer end-to-end engineering support in structural design analysis and certification to develop the Jaunt Journey all-electric VTOL (vertical takeoff and landing) aircraft. LTTS is a global leading pure-play engineering services company. LTTS has a track record of developing high-performance engineering solutions for global Aerospace and Defense companies for over a decade and has supported critical defense programs. With offices worldwide, including Toronto, Canada, LTTS anticipates opening R&D offices in Montréal to advance Jaunt in the design, development, and production of the Jaunt Journey. Jaunt Air Mobility is rolling out a new generation of aircraft to meet faster urban and regional travel demand. The Jaunt Journey takes off like a helicopter and transitions to flying like a fixed-wing plane using patented Slowed-Rotor Compound (SRC) Technology. This new air transport makes it possible to travel approximately 70 miles in the air in 25 minutes or less, with trip costs affordable to the public. The Jaunt Journey, single-pilot aircraft, will carry four passengers. The vehicle will offer urban air mobility, cargo delivery, military missions, and medical transport. "At Jaunt, our vision is to usher in a range of new-age aircraft-driven urban commuting that is fast, safe, and convenient. This new clean, sustainable aircraft will reduce carbon emissions worldwide. Strategically, we are continuing to grow our Tier 1 partnerships and recognize LTTS as a best-fit engineering partner, and together we are confident of pushing the mass-scale commercialization". -Martin Peryea, CEO & CTO Jaunt Amit Chadha, Chief Executive Officer & Managing Director, L&T Technology Services, commented, "This partnership marks an important step for team LTTS, given the tremendous opportunities opening up in Advanced Air Mobility (AAM) and drone services which are emerging as alternatives to the increasingly congested on-ground mobility in cities. We believe this program will set the benchmark for future AAM projects, and our team is excited to build on this important engagement with Jaunt, with the eventual aim to make urban commuting safer, greener, efficient, and reliable About Jaunt Jaunt Air Mobility is a transformative aerospace company headquartered in Dallas, Texas, with design and manufacturing located in Montreal, Canada. Jaunt is building the next generation of eVTOL (electric Vertical Takeoff and Landing) and hybrid-electric VTOL aircraft for faster, quieter, and safer travel over urban areas, moving people and packages. Jaunt is the global leader in developing Slowed-Rotor Compound (SRC) technology. The Jaunt Journey is the world's first electric aircraft combining helicopter and fixed-wing aircraft flight capabilities. Jaunt has teamed with Tier 1 aviation partners to develop the Journey and work with global operators to provide this new form of travel. Jaunt offers the most operationally efficient aircraft with a zero-carbon footprint. For more information, visit www.jauntairmobility.com.On October 6, 2021, Jaunt entered into a merger agreement with AIRO Group Holdings, Inc. (AIRO Group) and certain of its affiliates, pursuant to which Jaunt will become a wholly-owned subsidiary of AIRO Group. The AIRO Group will bring together decades of industry-leading technology with its group companies to provide best-in-class products and services uniquely capable of addressing a wide spectrum of aerospace markets. AIRO Group leverages technologies that span data systems, resupply package delivery, military aerospace training, military and commercial manned/unmanned aircraft systems, and avionics technologies.

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BUSINESS TRAVEL

Emburse Launches the Ultimate Business Travel Companion Tool to Enhance the Entire Trip Experience

Emburse | April 06, 2022

Emburse, a global leader in spend management solutions, has announced the launch of Emburse Go: a mobile travel companion that delivers the best possible business travel experience by managing every aspect of a trip - from end to end. Emburse Go extends well beyond typical flight and hotel itinerary information, providing valuable location-based content to keep travelers safe, comfortable and productive. Traditionally, business travelers have had to navigate every aspect of a trip themselves, beyond basic transit and accommodation. Emburse Go allows employers to easily curate destination information and deliver contextual messaging that not only meets growing employee expectations, but also helps reduce spend leakage and minimize risks. It even allows companies to track the carbon footprint of each trip and across their travel program. Designed for small and medium-sized businesses, Emburse Go is based on the Emburse Go Premier (formerly Roadmap) award-winning corporate travel app used by millions of travelers at large enterprises including Nike, Microsoft and Merck. Notable features include: Consumer-like app delivers a curated experience at every stage of the trip Emburse Go differs from most business travel apps by providing much more than flight notifications and itinerary information, such as company-selected city guides and preferred supplier links for easy access to the corporate booking tool, corporate TMC, corporate card and expense solution. It focuses on supporting travelers holistically throughout their trip, including the entire time they’re at their destination. Once a trip is booked (whether via a corporate booking tool or online booking site), the app can be automatically pre-populated with the itinerary, any subsequent itinerary changes and all relevant destination information. This includes local transport tips, tipping recommendations, risk and safety information, and local music and points of interest. As employees use the app, employers can learn from their experiences via travel data that relies on machine learning best practices and traveler reviews given through the app. This helps improve future trip recommendations and measures performance against travel program goals. Emphasizes traveler safety, helping employers prioritize duty of care Travelers can access essential safety information about their destination within the app. Emburse Go provides the latest COVID testing requirements, travel advisories, and visa requirements, and links to request assistance during the trip. Corporate travel managers can reduce risk by easily communicating safety information to travelers via the app. Tracks carbon footprint and informs sustainable decision-making More than 70% of business travelers are concerned about their company’s carbon footprint, according to Statista. Emburse Go leverages data from Greenhouse Gas Protocol (GGP) to allow employees to manage their footprint and companies to get an overview of their impact. Travelers can view the carbon footprint of their entire trip, including flights, ground transportation and hotel choices, in the Emburse Go app. Data from all employee trips is gathered in a central dashboard, enabling organizations to measure and analyze their overall carbon footprint and benchmark it against their ESG (Environmental, Social and Governance) commitments. “Optimizing the business traveler experience has long been overlooked as a nice-to-have. But not any more. The pause in business travel and the overall increased focus on employee wellbeing has made companies reassess how to treat their employees while on the road. All organizations, no matter their size, have to rise to the challenge with curated experiences, easy-to-use mobile apps, and clear commitment to comfort, safety and sustainability. Business trips are an opportunity to live up to your organization’s values and promises. Companies that fail to do so will feel the impact in the form of higher travel costs, employee churn and reputational pressure,” -Eric Friedrichsen, CEO of Emburse. Emburse Go is available as an iPhone or Android app, to existing Emburse customers. It comes with a desktop self-service portal for travel managers, enabling them to create targeted and custom messaging for travelers. Emburse Go Premier is available to existing customers or as a standalone solution. Emburse Go Premier customers also receive monthly reports and insights for their entire travel program. The app is available in seven languages. About Emburse Emburse is a modern spend management company offering solutions that revolutionize the way organizations manage employee expenses, process invoices and make payments. Emburse humanizes work by empowering business travelers, finance professionals, and CFOs to eliminate manual, time-consuming tasks, so they can focus on what matters most. Its innovative offerings, which are tailored to meet the unique business needs of specific industries, company sizes, and geographies, are trusted by more than 9 million users in more than 120 countries. Over 16,000 customers, from start-ups to global enterprises, including Bosch, Grant Thornton, Telefónica, Lufthansa Systems, and Toyota, rely on Emburse to make faster, smarter decisions, improve compliance, and optimize spend -- making corporate spend deliver meaningful value for the organization. Emburse is recognized as a leader in expense management and accounts payable automation by analyst firm IDC, and has received multiple awards for innovation and its high levels of customer satisfaction. For more information on Emburse, visit emburse.com, call 877-EMBURSE, or follow the organization’s social channels at @emburse.

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HOSPITALITY TRENDS

Swire Hotels Teams Up With Agilysys to Provide Smarter, Faster, Greener Guest Experiences

Swire Hotels | April 08, 2022

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation end-to-end SaaS and on-prem ready hospitality software solutions, announced that Hong Kong-based Swire Hotels has activated Agilysys solutions in all its Hong Kong properties and plans to extend these across its entire property portfolio.The comprehensive suite from Agilysys includes Agilysys Seat, an online seat reservation, wait-list and venue management system that optimizes both revenue and guest satisfaction; InfoGenesis POS using the IG 12UX client, the leading hospitality market POS system; and IG OnDemand, a guest-facing contactless food and beverage ordering for guest delivery or pick up across venues. Swire Hotels is a group of seven properties under The House Collective and EAST brands, with locations in Hong Kong, Chinese Mainland and the United States. The hotel group is known for personalized service and unique guest experiences and is dedicated to enhancing sustainability across its properties. In our search to provide guests with a smarter, faster and greener experience, we were consistently impressed with the solutions from Agilysys, IG OnDemand is a great fit for our properties, enabling team members with the technology we need to enhance our operational efficiency thereby elevating guest experiences. -Dean Winter, Managing Director for Swire Hotels. With IG OnDemand, guests can place and pay for food and beverage (F&B) orders using their mobile devices rather than having to call a service line. A simple scan of a QR code in the guestroom leads to a user-friendly interface displaying pictures, descriptions and prices of food and beverage choices. Guests can choose to have their orders delivered to them or can opt to pick them up. In addition to enabling the contactless service experience guests increasingly desire, replacing printed menus with QR codes in guestrooms contributes to sustainability by reducing paper waste. Agilysys Seat enables properties to maximize revenue from seating options and venue space while enabling guests to view and select seats and track their waitlist status at various venues through an online experience. As the foundation for these experiences, the IG 12UX client for the comprehensive InfoGenesis POS system enables hoteliers to present point-of-sale experiences to guests in a variety of ways using equipment that reflects guest preferences, whether through mobile devices or at fixed-place terminals. “It was important for us to choose a technology partner that understood our focus on sustainability, ease of use, and guest experience,Through Agilysys, we have seen that the platforms are gaining popularity with our guests from the decreasing phone call volume in the first two months after launch and around 60 percent of in-room dining orders now come from guests using IG OnDemand.” -Clement Durand, Senior Operations Manager at Swire Hotels. We are proud to partner with Swire Hotels, a hospitality group known for its extraordinary service excellence,” said Andrew Cox, Managing Director APAC at Agilysys. “With Agilysys Seat, IG OnDemand and IG 12UX, Swire Hotels can enhance the food and beverage experience for guests and staff alike and elevate the personalized service that they have come to enjoy. We look forward to implementing our solutions throughout the Swire Hotels portfolio, helping them increase revenue and meet growing expectations for frictionless and contactless guest experiences. Solutions In Use InfoGenesis® POS provides an award-winning enterprise-class point-of-sale solution that processes transactions in the highest volume, most demanding hospitality industry environments worldwide. Its modern, flexible client, IG 12UX, allows customers to choose devices that match the style and needs of their venues. From traditional POS terminals to iPads, Android tablets and mobile phones, the IG 12UX client enables customers to seamlessly deliver a variety of POS experiences based upon guest preferences and server requirements. In addition, InfoGenesis offers robust reporting and analysis features, extensive enterprise-grade menu and item configuration capabilities, and multi-language support to help drive service flexibility and increased operational efficiency. The result is improved F&B operations and increased revenue across venues. IG OnDemand provides a complete cloud-native contactless self-service food & beverage ordering solution that offers an intuitive guest-facing order and pay experience. IG OnDemand enables guests to place and pay for orders using their own devices – phone, tablet, laptop – for pick-up or delivery. The result is dramatically increased revenue opportunities and more chances to enhance guest service. Agilysys Seat provides a complete online seat reservation, wait-list and venue management system that displays and manages seat availability for a wide range of venues including restaurants, pool cabanas, stadiums and arenas, gaming table seats and more. The solution enables guests to choose their preferred location or server while optimizing venue usage and enabling social distancing protocols through mobile messaging communication. In addition, its table/venue layout management capabilities ensure the most efficient use of space based on the type of venue and event. The result is improved guest service with shorter, predictable wait times, increased table turnovers and increased venue revenue. About Agilysys Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-prem ready guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, stadia and healthcare. Agilysys offers the most comprehensive software solutions in the hospitality industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is also known for its world class customer-centric service. During recent years, Agilysys has made major investments in R&D and has successfully modernized virtually all its longstanding trusted software solutions. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across North America, Europe, the Middle East, Asia-Pacific and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com. About Swire Hotels Swire Hotels creates and manages distinctive hotels in Hong Kong, Chinese Mainland and the United States under two brands, The House Collective and EAST, providing unscripted and authentic experiences for individually minded travellers who seek originality, style and personalised service. The House Collective, a group of Houses each uniquely imagined and inspired by their locations, began with The Opposite House in Beijing, which opened in 2008, followed by The Upper House in Hong Kong, The Temple House in Chengdu and the latest addition, The Middle House in Shanghai, which opened in 2018. While EAST, designed for today’s go-getters, takes personal life balance to a whole new level and includes EAST, Hong Kong; EAST, Beijing and EAST, Miami.

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INDUSTRY OUTLOOK

Aggressor Adventures Consumer Travel Index Indicates a Longing for Discovery

Aggressor Adventures | February 04, 2022

Aggressor Adventures®, the leader in luxury adventure travel, announces the results of its latest Consumer Travel Index, which tracks consumer sentiments on a bi-monthly basis. In the last 18 months, scientists have made thousands of exciting new discoveries of new species in the ocean and artifacts at historic sites around the world. As such, Aggressor’s February Index puts a spotlight on discovery.Discovering the Unknown Traveling is about venturing into the great unknown. It helps eradicate any fears you may have of what you can’t control, and you are better able to embrace the unfamiliar with an open mind. Aggressor’s first question asks travelers for their feelings towards new animal species and their willingness to visit sites home to discoveries. Nearly 45 percent of respondents say they would love to be the first human to discover a new species. Furthermore, only 10 percent of respondents would be frightened to come across something previously undiscovered. “As we travel, we are constantly stepping outside of our comfort zones, pushing ourselves to immerse ourselves in the many unique destinations we visit all around the world, Our latest survey results prove it's one thing to learn about a new discovery online or on television, but nothing beats actually setting foot where the discoveries are made and being a part of history.” -Wayne Brown, CEO of Aggressor Adventures. Curious at Heart A recent study from Curio Collection by Hilton reveals what drives curiosity as it relates to the modern traveler. The findings show 91 percent of the population considers themselves to be curious and 73 percent of people say that traveling is their go-to outlet to express their curiosity. Furthermore, 57 percent of travelers wish they could spend more time exploring the things they are most curious about, such as visiting ancient ruins, eating dinner at a well-regarded restaurant or experiencing a safari. Aggressor’s second Index question asks respondents their first reaction to a new scientific discovery being made and the level of curiosity is evident. Nearly 60 percent of respondents say their curiosity leads them to research the discovery for more information and more than 15 percent will research the location of where the discovery is made to learn how they can visit the site. Aggressor Adventures’ customer base is filled with curious travelers who long for the opportunity to not only discover but explore, adds Brown. We encourage curious travelers to follow us on social media this year as we share and uncover incredible finds of the natural world. We’ve already seen a handful of remarkable discoveries made this year and are excited to share them with you in real-time. About Aggressor Adventures Since 1984, Aggressor Adventures® has offered travelers liveaboard scuba and snorkeling charters, luxury river cruises and exotic wildlife safaris. Worldwide locations the company explores include Bahamas, Belize, Cayman Islands, Cocos Island, Costa Rica, Cuba, Dominican Republic, Egypt, Galapagos, Hawaii, Indonesia, Maldives, Mexico, Philippines, Palau, Red Sea, Roatan, Sri Lanka, Sudan, and Turks and Caicos. The company’s Clean, Refresh, Sanitize safety standards are industry leading. For more information, visit www.aggressor.com or call (800) 348-2628 or (706) 993-2531.

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Spotlight

The mechanisms behind Airline Yield Management for business travel, also known as Revenue Management or Dynamic Pricing, are not especially transparent to corporate buyers. There are a number of common beliefs about the pricing strategies and patterns behind airfare volatility: Prices rise initially, fall as departure approaches, change when seats are sold, fluctuate with correlated substitutes of days and locations, and so on.

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