FCM strengthens financial position in response to covid-19

TravelDailyNews International | April 09, 2020

FCM Travel Solutions’ parent company Flight Centre Travel Group (FCTG) has announced a comprehensive package of initiatives to strengthen its balance sheet and liquidity position. These initiatives mean that FCTG has secured a total AUD $900 million through a mix of capital raising and new debt facilities. They complement previously announced cost reduction and cash preservation initiatives implemented by FCTG to help overcome the unprecedented travel and trading restrictions imposed by governments in response to the covid-19 pandemic. This will enable FCM Travel Solutions to increase its focus on key investments and to support all customers even during prolonged challenging business travel trading conditions. The move also allows the global TMC to execute its long-term strategy, expand its capabilities and service a significant number of new clients. The additional funding means the group’s total liquidity position now amounts to over AUD $2.3 billion.

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.


Other News

Dom Nicastro | April 03, 2020

Read More

Dom Nicastro | April 03, 2020

Read More

Dom Nicastro | April 03, 2020

Read More

Dom Nicastro | April 03, 2020

Read More

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

Resources