Flight Centre Travel Group appoints Head of Corporate Marketing Europe

TravelDailyNews International | November 29, 2019

Claire Harrington has been appointed by Flight Centre Travel Group as Head of Corporate Marketing Europe. She will be responsible for overseeing marketing strategy for Flight Centre’s corporate brands including global travel management division FCM Travel Solutions in EMEA, plus specialist SME-spend divisions Corporate Traveller and Flight Centre Business Travel in Europe and MICE division cievents in the UK.

Spotlight

Adventure awaits. Welcome to MojoTravels, and today we’ll be counting down our picks for the 8 Best American Cities for Summer Solo Travel (2019).


Other News
BUSINESS TRAVEL

Emburse Launches the Ultimate Business Travel Companion Tool to Enhance the Entire Trip Experience

Emburse | April 06, 2022

Emburse, a global leader in spend management solutions, has announced the launch of Emburse Go: a mobile travel companion that delivers the best possible business travel experience by managing every aspect of a trip - from end to end. Emburse Go extends well beyond typical flight and hotel itinerary information, providing valuable location-based content to keep travelers safe, comfortable and productive. Traditionally, business travelers have had to navigate every aspect of a trip themselves, beyond basic transit and accommodation. Emburse Go allows employers to easily curate destination information and deliver contextual messaging that not only meets growing employee expectations, but also helps reduce spend leakage and minimize risks. It even allows companies to track the carbon footprint of each trip and across their travel program. Designed for small and medium-sized businesses, Emburse Go is based on the Emburse Go Premier (formerly Roadmap) award-winning corporate travel app used by millions of travelers at large enterprises including Nike, Microsoft and Merck. Notable features include: Consumer-like app delivers a curated experience at every stage of the trip Emburse Go differs from most business travel apps by providing much more than flight notifications and itinerary information, such as company-selected city guides and preferred supplier links for easy access to the corporate booking tool, corporate TMC, corporate card and expense solution. It focuses on supporting travelers holistically throughout their trip, including the entire time they’re at their destination. Once a trip is booked (whether via a corporate booking tool or online booking site), the app can be automatically pre-populated with the itinerary, any subsequent itinerary changes and all relevant destination information. This includes local transport tips, tipping recommendations, risk and safety information, and local music and points of interest. As employees use the app, employers can learn from their experiences via travel data that relies on machine learning best practices and traveler reviews given through the app. This helps improve future trip recommendations and measures performance against travel program goals. Emphasizes traveler safety, helping employers prioritize duty of care Travelers can access essential safety information about their destination within the app. Emburse Go provides the latest COVID testing requirements, travel advisories, and visa requirements, and links to request assistance during the trip. Corporate travel managers can reduce risk by easily communicating safety information to travelers via the app. Tracks carbon footprint and informs sustainable decision-making More than 70% of business travelers are concerned about their company’s carbon footprint, according to Statista. Emburse Go leverages data from Greenhouse Gas Protocol (GGP) to allow employees to manage their footprint and companies to get an overview of their impact. Travelers can view the carbon footprint of their entire trip, including flights, ground transportation and hotel choices, in the Emburse Go app. Data from all employee trips is gathered in a central dashboard, enabling organizations to measure and analyze their overall carbon footprint and benchmark it against their ESG (Environmental, Social and Governance) commitments. “Optimizing the business traveler experience has long been overlooked as a nice-to-have. But not any more. The pause in business travel and the overall increased focus on employee wellbeing has made companies reassess how to treat their employees while on the road. All organizations, no matter their size, have to rise to the challenge with curated experiences, easy-to-use mobile apps, and clear commitment to comfort, safety and sustainability. Business trips are an opportunity to live up to your organization’s values and promises. Companies that fail to do so will feel the impact in the form of higher travel costs, employee churn and reputational pressure,” -Eric Friedrichsen, CEO of Emburse. Emburse Go is available as an iPhone or Android app, to existing Emburse customers. It comes with a desktop self-service portal for travel managers, enabling them to create targeted and custom messaging for travelers. Emburse Go Premier is available to existing customers or as a standalone solution. Emburse Go Premier customers also receive monthly reports and insights for their entire travel program. The app is available in seven languages. About Emburse Emburse is a modern spend management company offering solutions that revolutionize the way organizations manage employee expenses, process invoices and make payments. Emburse humanizes work by empowering business travelers, finance professionals, and CFOs to eliminate manual, time-consuming tasks, so they can focus on what matters most. Its innovative offerings, which are tailored to meet the unique business needs of specific industries, company sizes, and geographies, are trusted by more than 9 million users in more than 120 countries. Over 16,000 customers, from start-ups to global enterprises, including Bosch, Grant Thornton, Telefónica, Lufthansa Systems, and Toyota, rely on Emburse to make faster, smarter decisions, improve compliance, and optimize spend -- making corporate spend deliver meaningful value for the organization. Emburse is recognized as a leader in expense management and accounts payable automation by analyst firm IDC, and has received multiple awards for innovation and its high levels of customer satisfaction. For more information on Emburse, visit emburse.com, call 877-EMBURSE, or follow the organization’s social channels at @emburse.

Read More

HOSPITALITY TRENDS

Hyatt Announces Plans for Two New UK Hotels With Hyatt Regency London Stratford & Hyatt House London Stratford

Hyatt | January 21, 2022

announced that a Hyatt affiliate has entered into management agreements with Stratford City Hotels Limited, a wholly owned subsidiary of M&L Hospitality, for Hyatt Regency London Stratford and Hyatt House London Stratford. The 225-room Hyatt Regency London Stratford and the 127-room Hyatt House London Stratford are expected to open in Q2 2022 following an extensive refurbishment. Both hotels will be conveniently located within one of Europe’s largest urban shopping and entertainment complexes, Westfield Stratford City, and a short walk to Stratford Station.The addition of these two hotels will be another exciting step in growing Hyatt’s brand presence in the United Kingdom and in creating a network of hotels across the key commercial and leisure markets in the country,” said Felicity Black Roberts, vice president of development Europe, Hyatt. “We worked closely with M&L Hospitality to choose the right brands for the location and are pleased to be continuing our relationship with them following the successful openings of Hyatt Regency Manchester and Hyatt House Manchester in 2019. Designed with productivity in mind, Hyatt Regency London Stratford will offer business and leisure travelers alike a stress-free and seamless environment to stay connected. Guests can enjoy 6,673 square feet (628 square meters) of meeting space, along with a spacious restaurant, bar and an open-air terrace. Hyatt House London Stratford will provide guests with modern, apartment-style suites with fully equipped kitchens and flexible workspaces, designed to make them feel at home, especially during extended stays. The hotels are located close to Stratford Station, one of the UK’s busiest train stations, giving guests swift access to Central London in only seven minutes. Stratford International Station connects guests to St Pancras International Station and transfers to the Eurostar train, which provides services to Paris, Brussels, Rotterdam and Amsterdam. The properties will also be easily accessible to Heathrow International Airport via the new Queen Elizabeth Crossrail line due to open mid 2022, which will offer services to Stratford in approximately 45 minutes. Furthermore, London City Airport is only 20 minutes from Stratford on the Docklands Light Railway, making it an ideal location for business and leisure guests. Guests can enjoy easy access to local events at the nearby O2 and ExCel London convention center, home to many concerts, exhibitions, and corporate events. The burgeoning Stratford City is also fast becoming the most exciting cultural region in the UK with major new developments at Queen Elizabeth Park currently underway including the proposed new future home of BBC studios, along with the exciting new museum project, V&A East. Further, nearby universities include the new world-class East campus of the University College of London and the new College of Fashion. “We are pleased to be able to continue our work with Hyatt in the United Kingdom, Our strategy focuses on identifying key gateway cities with strong economic growth. Stratford is experiencing a real boom and our plans to introduce these Hyatt House and Hyatt Regency hotels to London will capitalize on this.” -Neil Maxwell, chief executive officer of M&L Hospitality The announcement of Hyatt Regency London Stratford and Hyatt House London Stratford marks Hyatt’s continued growth in the UK market. The hotels will join M&L Hospitality’s existing Hyatt properties including Hyatt Regency Manchester and Hyatt House Manchester, Hyatt Place London Heathrow Airport. Other Hyatt properties in the UK include Hyatt Regency London – The Churchill, Hyatt Regency Birmingham, Great Scotland Yard Hotel, Andaz London Liverpool Street, Hyatt Place West London Hayes, Hyatt Centric Cambridge and Hyatt Place London City East. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2021, Hyatt’s portfolio included more than 1,000 hotel and all-inclusive properties in 69 countries across six continents, and the acquisition of Apple Leisure Group added 96 properties in 10 countries as of November 1, 2021. Hyatt’s offerings include the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands, as well as resort and hotel brands under the AMR™ Collection, including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless® Resorts & Spas, Zoëtry® Wellness & Spa Resorts, Alua® Hotels & Resorts, and Sunscape® Resorts & Spas. Hyatt’s subsidiaries operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and the Trisept Solutions® travel technology platform. For more information, please visit www.hyatt.com. About M&L Hospitality M&L Hospitality is a Singapore-based real estate investment platform with an international portfolio of best-in-class hotels. Since 2009 M&L Hospitality’s portfolio has grown to 20 hotel properties across the Asia-Pacific, UK and European regions. Its hotels are in prime, central locations in international gateway cities. They are operated by the most recognisable international brands, including Accor, Hilton, Hyatt, IHG and Radisson Hotel Group.

Read More

AIRLINES AND AIRPORTS

Hawaiian Airlines to Offer Free, High-Speed Starlink Internet Connectivity on Transpacific Fleet

Hawaiian Airlines | April 26, 2022

Hawaiian Airlines became the first major airline to announce an agreement with Starlink to provide complimentary high-speed, low-latency broadband internet access to every guest onboard flights between the islands and the continental U.S, Asia and Oceania. Hawai'i's largest and longest-serving carrier will equip its Airbus A330 and A321neo aircraft, as well as an incoming fleet of Boeing 787-9s, with Starlink's industry leading satellite internet connectivity service."When we launch with Starlink we will have the best connectivity experience available in the air," said Hawaiian Airlines President and CEO Peter Ingram. "We waited until technology caught up with our high standards for guest experience, but it will be worth the wait. Our guests can look forward to fast, seamless and free Wi-Fi to complement our award-winning onboard Hawaiian hospitality." "Hawaiian Airlines is ensuring its passengers will experience high-speed internet the way we expect it in the 21st century, making hassles like downloading movies before takeoff a relic of the past, With Starlink, the inflight experience is greatly simplified so that once passengers step onboard the plane the internet works seamlessly throughout their flight. Soon, passengers will enjoy all the benefits of having the world's best inflight internet connectivity from the comfort of their seats." -SpaceX Vice President of Starlink Commercial Sales Jonathan Hofeller. In Starlink's low-Earth orbit constellation of advanced satellites, the latest of which utilize a revolutionary laser mesh network, Hawaiian found an ideal solution to ensure reliable, high-speed, low-latency connectivity on transpacific flights. Guests will be able to stream content, play games live with friends on the ground, work and collaborate in real-time, plan their Hawai'i vacation, or share their special island moments on social media. Connecting to the internet will be seamless when guests walk on board, without registration pages or payment portals. Hawaiian and Starlink are in the initial stages of implementation and expect to begin installing the product on select aircraft next year. Hawaiian is not currently planning to deploy the service on its Boeing 717 aircraft that operate short flights between the Hawaiian Islands. About Hawaiian Airlines Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler's 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti. The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully. Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.

Read More

INDUSTRY OUTLOOK

TRAVEL LEADERS CORPORATE ANTICIPATES STRONGER BUSINESS MARKET IN 2022

Travel Leaders Corporate | December 21, 2021

While the demand for business travel is growing, and should continue to recover in 2022, changes brought on by the pandemic will affect many aspects of trip planning, according to Travel Leaders Corporate's leadership team. Travel Leaders Corporate is an innovative business travel solutions firm with a focus on customized Travel Fulfillment, Meetings Management and Data & Analytics. Business travelers will face reduced airline schedules, fewer options for hotel rooms and higher prices. Border closures and lockdowns around the world will slow international travel. And there is still much uncertainty regarding the impact of the Omicron variant of COVID-19. "Traveling amid a constantly changing environment will continue to challenge even the most experienced road warriors,Travelers will place a premium on the expertise of seasoned travel consultants to help them plan, execute and navigate through each business trip. This is especially true for international travel, where regulations evolve on an almost dynamic basis." -Michael Boult, president of Travel Leaders Corporate. Despite those challenges, Boult said, "Getting business travelers back on the road is critical for both company health and economic prosperity." Here are some of the Travel Leaders Corporate insights for 2022: Consolidation is coming for travel management companies and travel suppliers. Many of the vulnerable players will fall prey to stronger players or potentially exit the marketplace entirely. Inflation caused by ongoing labor shortages will result in higher prices for airline tickets and hotel rooms. All suppliers will seek to recapture lost market share, revenue and profit as they look to a full recovery in 2023. With leisure travel returning at a faster pace, airlines are focusing on "fun and sun" markets, leading to fewer flights between predominantly business routes. And with real estate prices at record levels, some hotel owners may be tempted to convert their properties to condominiums. Senior-level travelers will make increasing use of VIP services. Corporations will move toward implementing employee vaccine mandates, speeding the process of returning workers to physical offices. This is a critical step for business travelers, whose success depends on being willing and able to visit colleagues, clients and potential clients. Stricter vaccine requirements are anticipated for non-remote workers, business travelers and office/facility visitors, as well as safety protocols for employees attending physical meetings and events. Travel requests and policy compliance will face increased scrutiny as companies continue to closely manage costs. To ensure maximum spend visibility and heightened employee duty of care, employees will no longer have the flexibility to book travel outside of their organization's preferred vendors. Sustainability and Diversity, Equity and Inclusion will be key drivers in travel policy and the selection of suppliers. Organizations must be prepared to measure their impact on society and the environment. Corporations are eager to return to live or hybrid events in 2022. More than three-quarters of event planners say that they will hold their next face-to-face event late in the first quarter of the year. Planners still strongly consider face-to-face meetings as vital. Many event sponsors say that their companies value in-person meetings more than before the pandemic. Many companies are moving to smaller regional events with less than 200 attendees. Planners have found a lack of availability of large meeting venues in the first two quarters of 2022, as many first-tier cities are already booked. Uneven rates of COVID cases, border closures, changes in the airline market and potential lockdowns will combine to limit the recovery of international travel in 2022. As we enter a third year of pandemic disruption, companies have begun to adapt and normalize their activities through virtual meetings and the use of local staff and partners. While international business travel will return, it is possible that some activity will be permanently eliminated. For more information or to take advantage of Travel Leaders Corporate's personalized service and cutting-edge corporate business travel solutions that provide a complete travel enrichment experience, email sales@tlcorporate.com or call 844.485.2677. About Travel Leaders Corporate Travel Leaders Corporate is an innovative business travel solutions firm with a focus on customized Travel Fulfillment, Meetings Management and Data & Analytics. Travel Leaders Corporate, founded in 2008, is born out of the digital age and shaped around the three technology trends impacting every industry: mobile, data, and the cloud. This enables Travel Leaders Corporate to offer a flexible suite of services customized to a client's needs. Travel Leaders Corporate is part of Internova Travel Group, which is the highest-ranking American corporate travel management company, according to Business Travel News. About Internova Travel Group Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 62,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

Read More