GBTA appoints new WINiT board members

Buying Business Travel | October 22, 2019

The GBTA has appointed two new members to the strategic advisory board of WINiT, a group dedicated to advancing women in travel-related industries. Alison Taylor, SVP of global sales and distribution at American Airlines, and Patricia Huska, chief people officer at American Express Global Business Travel, have joined the board, which will be hosting its inaugural WINiT Gala in New York City on 7 November. In addition, the GBTA will be holding the WINiT Gala 2019 Awards, which have been set up to recognise the women, men and companies who are driving change for the career mobility of women in travel.

Spotlight

Leisure Island is one of the Highlights in Tauranga that you have to see yes or yes. Nice views, amazing walk through the beautiful trees, clean air and there is as well an amazing rock for diving.


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HOSPITALITY TRENDS

Trinity Investments Acquires Fifty Percent Interest in Omni San Diego Hotel

Trinity Investments | December 22, 2021

An investment fund managed by Trinity Fund Advisors LLC, an affiliate of Trinity Real Estate Investments LLC (“Trinity”), announced the acquisition of a 50 percent interest in Omni San Diego Hotel from JMI Realty, who originally developed the hotel in conjunction with Petco Park in 2004. Omni Hotels & Resorts (“Omni”) owns the remaining fifty percent interest in the hotel and will continue to manage it. The acquisition also includes more than 13,000 square feet of fully leased, street-level retail space, located across the street from the hotel.Situated in the heart of the historic Gaslamp Quarter, adjacent to Petco Park and across from the San Diego Convention Center, the 511-key, AAA 4-Diamond, award-winning Omni San Diego Hotel is located in a highly trafficked area and benefits from numerous demand generators. Trinity and Omni plan to take advantage of strategic opportunities, including a multimillion-dollar capital improvement plan involving a comprehensive renovation of guestrooms, a reimagination of the food and beverage offerings, and the enhancement of the hotel’s rooftop pool deck, fitness center and other amenities. “We are pleased to acquire, what we believe to be, one of the best-located hotels in San Diego, and to partner with Omni to unlock the hotel’s full potential,In partnership with Omni, our teams have identified numerous opportunities to drive higher revenues and position the hotel as the premier destination in the market for business and leisure travel.” -Sean Hehir, Managing Partner, President and CEO of Trinity Over the last 10 years, the San Diego lodging market has demonstrated robust growth as a top drive-to, leisure destination, and highly desirable locale for business gatherings. The downtown area is experiencing significant redevelopment, with several large office and life science development projects underway, as well as the anticipated future expansion of the San Diego Convention Center, all of which projected to drive increased demand for well-appointed hotels. In conjunction with their capital improvement plan, and factoring in the area’s redevelopment activity, Trinity and Omni plan to shift current demand segmentation to higher-rated transient and group business. “This is a mutually important and strategic business alignment between Omni Hotels & Resorts and Trinity,We are especially excited to partner with Trinity, given their current portfolio of premier assets, and their dedication to elevating the hotel’s presence and impact in the San Diego market.” -Omni Hotels & Resorts’ President Peter Strebel. The Omni San Diego Hotel represents Trinity’s third acquisition on behalf of Trinity GP Fund I L.P., Trinity’s inaugural U.S. commingled hospitality fund, following its acquisitions of the 352-key EAST Miami and the 305-key W Hollywood, earlier this year. About Trinity Real Estate Investments LLC Trinity is a private real estate investment firm with a 26-year history of specializing in value-add opportunities. Based in Honolulu, Hawaii, with an office in Beverly Hills, California, Trinity focuses on unique real estate investments in world-class markets and has invested more than $8 billion in the United States, Mexico, Europe, and Japan by leveraging its deep institutional knowledge and longstanding local relationships. Trinity is based in Honolulu, Hawaii, with an office in Beverly Hills, California. For additional information, please visit Trinity’s website at www.trinityinvestments.com. About Omni Hotels & Resorts Omni Hotels & Resorts creates genuine, authentic guest experiences at over 50 distinct luxury hotels and resorts in leading business and leisure destinations across North America. With more than 21 iconic golf courses and multiple short courses, 24 award-winning spas featured in dynamic locales nationwide, every Omni proudly opens its doors to share the true spirit of its destination. Reflected through local color, personalized service, unique wellness options, signature restaurants and creative culinary offerings, Omni leaves a lasting impression with every guest and a heightened level of recognition and rewards delivered through its Select Guest® loyalty program. Omni is committed to reducing hunger and is on a mission through its Say Goodnight to Hunger initiative to provide millions of meals each year for food banks to feed children, families, and seniors in communities in which it operates. Through its partnership with Shared Hope International, Omni is dedicated to the education and training of its associates to help combat human trafficking. Omni Hotels & Resorts is the official hotel of the PGA TOUR® and PGA TOUR Champions. For information or to book accommodations, visit www.omnihotels.com or call 1-800-The-Omni.

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DESTINATION AND TOURISM

Jumeirah Group and Incode Technologies Announce Strategic Partnership to Shape Hospitality Experiences of the Future

Jumeirah Group & Incode Technologies | May 11, 2022

Jumeirah Group, the global luxury hospitality company and member of Dubai Holding, has announced a strategic partnership with Incode Technologies, the industry-leader in identity verification and authentication for global enterprises, to transform hospitality expectations and further innovate the guest experience.Today, the industry is filled with time consuming processes that often do not meet the expectations of omnichannel guests who seek flawless interactions across every touchpoint. Designed to provide a seamless experience from the moment a guest steps foot in a Jumeirah hotel or resort, the partnership with Incode will tackle this challenge head-on through enhanced digital and biometric technology. In accordance with best practices to ensure privacy and security, the system uses their identity to customise and create truly personalised experiences, on and off property. “Time is precious for our guests and so we constantly look at ways in which to make their experience as seamless as possible so they can maximise their time with loved ones, With our new partnership with Incode, we will leverage the system's personal recognition capabilities and connectivity so that our in-house systems can intuitively tailor the guest experience based on purchasing behaviour and stored personal preferences, building trust and strengthening connections.” -Pedro Deakin, Senior Vice President of Brand & Design at Jumeirah Group. The two companies share a vision to disrupt today’s hospitality experience, where generic and disjointed experiences remain pervasive. Highlights of the partnership include: Transparent guest identification: In a matter of seconds, even before arrival, the industry’s only fully automated identity verification engine validates the identity of a guest and associates him or her with a Jumeirah One account. This allows guests to identify themselves at their convenience and immediately introduces a magical, personalised experience upon arrival. Automated digital ID creation: A digital profile of each guest is automatically created from existing IDs and payment sources. The guests’ identity becomes the foundation for customising every interaction, on and off property. Seamlessly integrated experience: Once onboarded, guests use their most unique attribute – their faces – to fully manage their respective journeys. From booking on Jumeirah.com, to accessing a digital key and ordering amenities and room service, the identity-centric journey translates into the industry’s most transparent experience; all while ensuring that privacy and security remain paramount. Contactless payments: Using biometrics, guests pay for any service across their respective property without the need for a physical payment card. “We are honoured to have the opportunity to partner with Jumeirah Group – visionaries in luxury guest experiences – to pave the way for a new generation of highly curated and personalised services, Together, we have created an experience that brings a ‘wow’ factor, creating ‘aha’ moments across every touchpoint in the guest journey. By remodelling and removing friction across these experiences, we are building trust and creating delight between hotels and their customers.” -Ricardo Amper, Founder and CEO of Incode. About Incode Incode is a leading identity company that is reinventing the way humans verify their identity and interact with the world’s largest companies with a highly secure and delightful AI-based experience. Incode’s end-to-end fully automated orchestration platform enables seamless access across multiple channels with products focused on onboarding, authentication and payment verification that increase conversion and reduce fraud. With its mission to power a world of trust, Incode works with a number of the world’s biggest banks, fintechs, hotels, governments and marketplaces. Incode is based in San Francisco with offices in Europe and Latin America. To learn more about Incode, visit www.incode.com About Jumeirah Group: Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 25 luxury properties across the Middle East, Europe and Asia. The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubai’s Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Belgravia at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors. Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Group’s award-winning homegrown concepts including Sal, KAYTO, Shimmers and French Riviera, enjoy an enviable reputation for culinary excellence alongside the group’s Michelin stared Shang High and L’Olivo restaurants. The health and safety of guests and colleagues remains Jumeirah Group’s utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each market’s respective government directives. www.jumeirah.com

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INDUSTRY OUTLOOK

InsureMyTrip Recognized for Travel Safety Campaign, Wins Search Award

InsureMyTrip | January 11, 2022

InsureMyTrip is pleased to announce a win at the 2021 UK Search Awards. InsureMyTrip, along with Screaming Frog, a search marketing company, won the award in the category of "Best Use of Search – Travel/Leisure (SEO)" with the entry "Travel Restrictions by State" page. Nominations for this award must demonstrate creativity, innovative campaigns, attract links and improve rankings. InsureMyTrip and Screaming Frog rose to that challenge, creating informational content for travelers that drives performance success. The "Travel Restrictions by State" page has more than 260 referring domains and is the third most linked page on InsureMyTrip.com (behind the homepage and Covid-19 information hub). "While many of the links were gained because of ScreamingFrog's rigorous outreach, our own constant updates, email marketing, and high ranking have all contributed heavily to the page's success in the search results," -InsureMyTrip's Search Engine Optimization expert Brendan Pearson. Judges of the UK Search awards said this about InsureMyTrip's "Travel Restrictions by State" campaign: "Really clear objectives and strategy – clear focus on relatable, credible, and unique content for their readers. Brilliant use of real time information, assets and leveraging in the moment moments – no tourism, hand sanitizer, interactive maps. Brilliant performance for competitive terms which has resulted in solid organic growth. Massive well done!" About InsureMyTrip It's simple. InsureMyTrip finds you the right travel insurance plan, every time. InsureMyTrip is the authority on travel insurance. We are committed to empowering travelers to make the best possible insurance decisions by leveraging our technology, data intelligence, and expertise.

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DESTINATION AND TOURISM

Odigoo Launches A New Way To Travel The World

Odigoo Travel | April 12, 2022

Odigoo Travel announced the launching of its brand new environmentally conscious website OdigooTravel.com. Odigoo Travel is a company focused on offering extraordinary experiences and authentic human encounters to their customers, as well as activities that reconnect them with nature while traveling. Odigo means "guide" in Greek, and that's what Odigoo Travel ultimately is for their customers, a guiding light that helps conscious travelers to find a new way to travel the world. When Odigoo was conceived as a brand, its founders thought immediately about achieving sustainability. They strongly believe that brands should be focused on giving back more than they took from society. In the travel industry, sustainability must be a core value since the most important assets are those provided by nature. "Odigoo is the wish to take care of our destinations and the customers who trust us; having top quality service providers and business partners who also share our values; and working with local communities to support and enhance their development," says Our team of travel enthusiasts have decided to embark on the ambitious project of showing our customers another dimension of your favorite travel destinations, rediscovering them in a different way, a greener way!" -Florence Sutra, CEO at Odigoo Travel Odigoo Travel helps travelers to: Discover the adventure inside them by taking them to breathtaking places with exciting activities. Reconnect with nature, highlighting the extraordinary biodiversity of our destinations. Get closer to a variety of animal species in the wild, with enriching activities such as birdwatching and whale watching. Get closer to the local culture, promoting a more conscious tourism. Find the best information, advice and products to make the most of their traveling time. Odigoo Travel started operations in 2021, offering a greener way of traveling to all its customers. For more information, visit OdigooTravel.com. About Odigoo Travel Odigoo Travel is a team of international tourism professionals based in Cancun, Mexico. Odigoo Travel has built a network of travel services that allows it to offer a new, environmentally conscious way of traveling. Odigoo Travel offers its services in English, Spanish, and French to all its customers from day one.

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