TRAVEL TECHNOLOGY

GO Airport Shuttle Rebrands as GOWithUs.com with NewWebsite, Services, and Locations

GO Airport Shuttle | March 23, 2022

GO Airport Shuttle has launched a new website, GOWithUs.com to announce its expansion into a comprehensive travel company providing services beyond airport transportation.

The site features a new streamlined reservation system for faster, easier booking and discounts to tours and attractions in popular tourist cities.Leveraging its expertise in logistics and operations, GO now provides ground transportation to tourist sites, restaurants, and other entertainment destinations within its most popular service areas. Customers also will be able to purchase discounted tickets to attractions and tours in a number of cities directly on the site.

"We've made it easier for travelers to find relevant information about our services and fares as well as tours and attractions in their destination cities, Our new technology allows us to offer our customers a seamless, intuitive user experience and one-stop shopping for multiple products and services."

-John McCarthy, president, The GO Group.

GO also is expanding its presence by partnering with other quality, professional providers to offer transportation options in new areas with a goal of serving more than 1500 locations worldwide. 

The GO Group LLC is one of the world's largest airport transportation providers, offering shared rides, private vehicles, charters, and tours; serving airports and cities in the United States, Canada, Mexico, the Caribbean, Australia, and Europe. Under GOWithUs.com, travelers can book ground transportation to and from both departure and destination airports, around town travel, tours, and attractions.

Spotlight

Digital transformation has fundamentally changed passenger expectations about air travel. An overwhelming majority of travelers today want access to digital services to improve their journey. Airports are meeting passenger demands with varying degrees of success. For most, the biggest barrier is their infrastructure. This paper examines what changes airports can make to upgrade their cable and IT infrastructure to enable delivery of the self-service, on-demand, digital travel experience modern passengers expect.


Other News
AIRLINES AND AIRPORTS

TICO Board Approves Canada Jetlines as a Registered Travel Retailer and Travel Wholesaler Under the Travel Industry Act

Canada Jetlines Operations Ltd | June 27, 2022

Canada Jetlines Operations Ltd. (NEO: CJET) (“Canada Jetlines”) the new all-Canadian, leisure airline, is proud to announce the Travel Industry Council of Ontario (“TICO”) has provided approval to the carrier’s subsidiary Canada Jetlines Vacations Ltd. as a travel retailer and travel wholesaler under the Travel Industry Act, 2022.TICO is mandated by the Ontario government to administer the Ontario Travel Industry Act, 2002 and Ontario Regulation 26/05 which governs approximately 2,100 travel retailers and travel wholesalers registered in Ontario – providing Canadian travelers with confidence from their stamp of approval. A recent survey of Ontario consumers found that 82% of respondents think it’s important that the travel agency or website they are booking with is regulated. TICO ensures all registered agencies and websites are safe, reliable, and provide customer protections and benefits. “Canada Jetlines Vacations is thrilled to officially receive approval from the highly respected TICO organization, We look forward to offering our passengers the resources, and consumer protection benefits to create a safe and efficient travel experience as a TICO-registered company.” -Duncan Bureau, CCO, Canada Jetlines. Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. Please visit TICO’s website at www.tico.ca for more information. Visit www.jetlines.com to learn more, sign up for email updates, and follow on all social media platforms to join the Canada Jetlines family. About Canada Jetlines Canada Jetlines is a well-capitalized leisure focused air carrier, utilizing a growing fleet of Airbus 320 aircraft targeting launch in the summer of 2022, subject to Transport Canada approval. The air carrier was created to provide Canadians with value vacation choices and convenient travel options to fly to fantastic leisure destinations within Canada, the U.S.A., Cuba, Jamaica, St. Lucia, Antigua, Bahamas, and other Caribbean nations. Canada Jetlines will provide exciting vacation packages to iconic Canadian destinations and beyond via strong partnerships with airports, CVB’s, tourism entities, hotels, hospitality brands, and attractions. With a projected growth of 15 aircrafts by 2025, Canada Jetlines aims to offer the best-in-class operating economics, customer comfort and fly-by-wire technology, providing an elevated guest centric experience from the first touchpoint. The efficient aircraft design merged with the experience of the all-Canadian management team, allows for accessible flight options without sacrificing quality or convenience. The carrier will use a state-of-the-art web booking platform, making the turnkey solution available to consumers, travel agents, and tour operators, with the capability of generating revenue on reservations and ancillary sales with the aim to provide more revenue opportunities to current and future agent partners and all the work that they do. We look forward to working with you to create memorable travel experiences for consumers. To learn more, please visit www.jetlines.com and follow on all social media platforms for news and updates.

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HOSPITALITY TRENDS

WorldHotels™ Adds Four New Hotels in Europe as Travel Resurgence Continues

WorldHotels | July 12, 2022

WorldHotels Collection announced today the expansion of its hotel offerings in premier destinations across Europe. The addition of these exquisite properties is part of the company's larger effort to strategically expand its footprint in key destinations across the globe. The latest WorldHotels openings include: The Crown London in London, UK; Woughton House Hotel in Milton Keynes, UK; The Riverside Hotel in Salisbury, UK; and Hotel Mulino di Firenze in Florence, Italy. Below are descriptions of the four new WorldHotels properties: The Crown London, London, UK is where English heritage meets contemporary design. Located just 18 minutes from the heart of London's center, this Victorian style hotel features flawless suites with stained-glass windows and fireplaces. This modern space is designed to be the perfect sanctuary a short distance away from the hustle and bustle of the city. The property features a contemporary restaurant and a longstanding landmark London pub. Other amenities include a well-equipped fitness center, swimming pool and conference venue. Woughton House Hotel, Milton Keynes, UK is located in a beautiful tranquil setting, unique to the Milton Keynes area. Built in 1844, this Georgian manor house is the perfect getaway and wonderful hotel for all celebrations. The grounds are surrounded by greenery and Ouzel Valley Park, which provides guests with endless photo opportunities. Amenities include premium bedding, continental breakfast and Cosy's lounge bar. There are also multiple dining and entertainment options just a short distance from the hotel. The Riverside Hotel, Salisbury, UK presents five-star luxury located in the heart of charming and historic Salisbury, which is best known for its timeless appeal and charm. A contemporary manor house, The Riverside Hotel is filled with character, and is on the grounds of the Avon and Nadder rivers, overlooking the stunning Salisbury Cathedral. Amenities include food and beverage options at the beautiful Brasserie at Riverside and specialty champagne cocktails on the terrace at Mark's Bar. The hotel is just a quick walk to the heart of the city, where guests can explore the historic Salisbury Cathedral, Britain's tallest spire and the best-preserved copy of the Magna Carta. The famous Stonehenge is also just a short drive away. Hotel Mulino di Firenze, Florence, Italy is a beautiful romantic property within close proximity to Florence's major landmarks, allowing guests to discover both the city and the countryside. Located on the Arno River in Tuscany, the property offers guests exclusively Tuscan stays amongst nature, art, and the food and wine of the region. Guests will enjoy dining at Grano D'Oro Restaurant, which overlooks the Arno and offers outdoor terrace seating in the summer. For visitors seeking tranquility, the Spa features wellness and personized beauty treatments reserved exclusively for hotel guests. The summer is also the perfect time to access the hotel's solarium area swimming pool complete with deckchairs, sun loungers and umbrellas. "As we continue to grow our offerings across the globe, we remain focused on delivering unforgettable guest experiences to today's travelers and these properties are no exception, With travelers setting out to discover the world once more, we are excited to welcome them at our hotels and resorts." -Ron Pohl, President of WorldHotels. With the recent appointment of Ron Pohl to serve as the organization's global President, the organization is focused on driving superior revenue to its hoteliers, expanding its portfolio of offerings in premier global destinations, building brand awareness, strengthening its loyalty program and providing exceptional experiences for its guests. "These four hotels are welcome additions to our portfolio of exquisite independent hotels, We are committed to providing guests with authentic and curated experiences at our hotels and resorts around the world." -Wytze Van den Berg, Vice President International Operations – EMEA Guests can enjoy the benefits of leading loyalty program, WorldHotels Rewards, when staying at these properties. Learn more about WorldHotels Rewards and register to Earn Double Points on your next stay. About WorldHotels Collection WorldHotels™ Collection is a privately held hotel soft brand within the BWH Hotel Group® global network. Founded by independent hoteliers dedicated to the art of hospitality, and celebrating its 50th year anniversary in 2021, WorldHotels offers one of the finest portfolios of independent hotels and resorts around the globe, expertly curated to inspire unique, life enriching experiences that connect people and places. WorldHotels is comprised of four unique collections, each with its own personality and style to appeal to the needs of today's traveler. The collections include: WorldHotels Luxury, WorldHotels Elite, WorldHotels Distinctive and WorldHotels Crafted. For more information visit WorldHotels.com.

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COMMERCIAL TRAVEL

The Indigo Road Hospitality Group Leverages Stayntouch's Easy & Powerful PMS to Deliver Memorable Experiences

Stayntouch | May 13, 2022

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has partnered with The Indigo Road Hospitality Group, a full-service hospitality management company, to power two boutique properties, Historic Park Inn Hotel in Mason City, Iowa, and The Skyline Lodge in Highlands, N.C., with a flexible mobile PMS.The Indigo Road Hospitality Group is an award-winning hotel and restaurant management group focusing on boutique properties that deliver authentic experiences for discriminating lifestyle travelers. Indigo Road chose Stayntouch's flexible and easy-to-use PMS to facilitate seamless integrations across their tech stack, providing a warm and organic hospitality experience for guests. They also benefit from a platform that empowers guests with a choice at check-in: from fully mobile and contactless, to a high-touch experience with an agent untethered from the front desk. "If we do our jobs well, all of our guests should leave the property feeling genuinely welcomed, appreciated, and understood. But for that to happen, our technology has to work seamlessly in the background to support our staff and promote these positive interactions. Here, Stayntouch really excels. The user interface is super clean and very easy-to-use, and allows our staff to keep their focus on their guests rather than buried in a screen. Additionally, one of the unknowns when starting a new relationship with a tech vendor is support. With Stayntouch, the people supporting the product, from implementation onward, are absolutely fantastic, and have taken our specific business goals as their own." -Scott Neslage, Director of Lodging Operations at The Indigo Road Hospitality Group Michael Helfin, Chief Revenue Officer of Stayntouch, replied, "It's been exciting to embark on a partnership with a hospitality company whose philosophy on service aligns so closely with our own. Our role is to be more than just a tech vendor, but to be a strategic partner: We're excited to provide The Indigo Road with flexible technology and seamless integrations to help their properties deliver a memorable guest experience and reinforce the commitment to service that has helped them establish an award-winning business. About The Indigo Road Hospitality Group Founded in 2009 by Steve Palmer, The Indigo Road Hospitality Group owns, operates, and manages restaurants and boutique hotels throughout the country. Based in the Southeast, The Indigo Road is founded upon the core principle of serving with love and creating memorable experiences for all. In 2019, The Indigo Road marked its tenth anniversary by being named a Forbes Small Giant and appearing on the Inc. 5000 Fastest Growing Companies list, and in 2020 announced that hotelier Larry Spelts joined The Indigo Road as a partner and president of its new venture into lodging with a focus on food & beverage driven boutique hotels. The Indigo Road's dedication to excellence in food & beverage has been recognized by Palmer being named a semi-finalist by the James Beard Foundation's award for Outstanding Restaurateur-US in 2018, 2019 and 2020. For more information on the portfolio, team, core values and services, visit theindigoroad.com. About Stayntouch Stayntouch provides a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Backed by a team of professionals with deep roots in the hospitality industry, Stayntouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels. Stayntouch is also a preferred PMS partner to some of the leading independent hotel collections around the world including; Design Hotels, an Independent Marriott Brand, and Curator Hotel & Resort Collection. Visit Stayntouch at www.stayntouch.com.

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COMMERCIAL TRAVEL

SAMSONITE INTRODUCES DYNAMIC NEW ELEVATION PLUS COLLECTION

Samsonite | June 09, 2022

Samsonite, a worldwide leader in superior travel bags, luggage, and accessories, announces the launch of their latest collection, Elevation Plus. Comprised of four styles and three colorways, the Elevation Plus collection boasts a timeless design and proprietary capabilities, raising the bar for future travel.With traveler-friendly details like the new QuickEntry™ pocket for easy access to your essentials by the simple push of a button, Elevation Plus cases allow you to conveniently keep grab-and-go items such as your laptop, phone, or hand sanitizer within reach without having to open your luggage. The pocket also locks for added security during travel. Other attributes on both carry-on styles include the TecFolio™ removable pouch, for secure transportation of electronic chargers, cables, make-up brushes, or any other miscellaneous item that needs to be stowed away during a trip. The wireframe removable garment divider with dual compression straps, and expandable packing features allow the user to organize the luggage to their liking, without worrying about wrinkles or space. The design forward collection also features a WetPak™ pocket, a spill-safe pocket for stress-free traveling with TSA approved liquids. Offered in two carry-on sizes as well as a Medium Glider and Large Spinner, the Elevation Plus collection has something for any level of travel. The Medium Glider cases offer higher packing volume than traditional medium size spinners, for added storage of any items picked up during travel. Utility patented off-set wheels, a lower center of gravity, and extended handle system provide smooth movement during transport. This newest collection continues the Samsonite legacy of innovation and industry design leadership. Each piece is thoughtfully crafted to create a seamless packing experience. The result is a group of easy, approachable, and adaptable luggage with the sleek aesthetic and high-quality details that Samsonite is known for. In keeping with the Samsonite commitment to sustainability, the interior lining of the Elevation Plus Collection is crafted using Recyclex™ material technology and made from 100% post-consumer recycled PET (rPET) bottles. Since 2018, Samsonite has launched over 50 products using Recyclex™ fabric, made from 100% post-consumer recycled PET (rPET) bottles, recycling approximately 52 million 500ml PET bottles and resulting in longer-lasting luggage. The Elevation Collection is available in a 22x14x9 Carry-On Spinner ($209.99), Carry-On Spinner ($219.99), Medium Glider ($249.99), and Large Spinner ($279.99) and comes in Triple Black, Cypress Green, or Midnight Blue. The collection is available to purchase on shop.samsonite.com or through retailers including Macy's, Kohl's, and Belk. To learn more about the full range of Samsonite products, please visit shop.samsonite.com or Instagram at @samsoniteusa. About Samsonite: Samsonite is the world leader in superior travel bags, luggage and accessories combining notable style with the latest design technology. Renowned for breakthrough research, development and its commitment to both innovation and sustainability, Samsonite has cemented its prominence with a number of industry firsts while continuing to leverage its rich design heritage to create unparalleled products. For more information visit www.samsonite.com.

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Spotlight

Digital transformation has fundamentally changed passenger expectations about air travel. An overwhelming majority of travelers today want access to digital services to improve their journey. Airports are meeting passenger demands with varying degrees of success. For most, the biggest barrier is their infrastructure. This paper examines what changes airports can make to upgrade their cable and IT infrastructure to enable delivery of the self-service, on-demand, digital travel experience modern passengers expect.

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