Grab offers Chubb travel insurance on its app

Travel Daily Media | January 13, 2020

Chubb, the world’s largest publicly traded property and casualty insurance company, and Grab, the super app company in Southeast Asia, have announced the launch of a new product, Travel Cover. It is a simple and rewarding way for users to purchase travel insurance anytime, anywhere right up till the moment of departure. Users who purchase it can save their travel profiles on the Grab app, making future purchases easy and convenient. Additionally, Grab users will be rewarded with discounts for each repurchase of the product. It is distributed by GrabInsure Insurance Agency, Grab Financial Group’s insurance platform.

Spotlight

Traveler managers who rely on past experiences with and prior knowledge of business travelers are missing opportunities to connect with today’s new breed of business traveler. Those are some of the findings of a Global Business Travel Association (GBTA) Foundation study, sponsored by Concur, which set out to better understand today’s business travelers in order to ensure both corporate travel managers and travel suppliers can better meet their needs.


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TRAVEL TECHNOLOGY,AIRLINES AND AIRPORTS

Cirium Moves Towards Becoming the Standard for Airline CO2 Emissions Reporting

Cirium | June 21, 2022

Cirium, the aviation analytics company, has developed an advanced methodology to provide a standard and accurate picture of CO2 emissions and fuel burn calculations per flight and aircraft seat.Jeremy Bowen, CEO at Cirium said: “The level of precision and accuracy of Cirium’s CO2 emissions calculations far exceeds estimates generally available today.” American Airlines and Virgin Atlantic Airways each have independently commended Cirium for the superior approach and accuracy of Cirium’s fuel burn estimations through their own extensive analysis. “Virgin Atlantic operates one of the youngest and most fuel-efficient fleets across the Atlantic. Accurate measuring, monitoring, and forecasting of CO2 emissions is critical as we target and monitor progress to Net Zero 2050, allowing us to better understand our environmental impact. Importantly, it also provides a tool to empower our customers to track and choose airlines with the lowest carbon footprint. Cirium is leading the way in this field, building data and forecasting capabilities that are the most accurate we have seen to date, as verified against our own historical fuel burn and emissions data.” -Holly Boyd-Boland, Vice President, Corporate Development at Virgin Atlantic Jill Blickstein, Head of ESG, at American Airlines said: To reduce our emissions and reach Net Zero by 2050, we’re taking action to run a more fuel-efficient operation with more fuel-efficient aircraft powered increasingly by low-carbon fuel. And we’re holding ourselves accountable by becoming the first airline in the world with a 2035 target validated by the Science Based Targets initiative. Reducing aviation’s emissions will require partnership among the airlines, our suppliers and our customers – and it’s important to build those partnerships on sound emissions data and calculations. Cirium brings deep aviation expertise to the table on this important topic, and the approach they’ve taken considers numerous variables of an aircraft and its operations. Cirium has fused numerous data elements including but not limited to, aircraft and engine specifications, airline schedules, and actual flight operations to create a holistic view of the actual emissions footprint. This enables Cirium clients to view the emissions by operator, aircraft type or geographical region and on a historical, or predictive basis, solving a variety of use cases. Our mission is to establish the standard for accurate fuel burn and carbon emissions data to empower the aviation industry to deliver on its sustainability targets. For the industry to achieve their goals of halving CO2 emissions by 2050 compared with 2005, a clear methodology is needed,” said Bowen. “We are thrilled to have our model corroborated by leading carriers around the globe. The emissions data can also be merged with passenger booking information to provide corporations with their carbon footprint. This enables corporations to gain more insight into their emissions and uncover where opportunities exist to reduce their emissions, and help travelers understand their own carbon footprint associated with the flights they choose. Cirium’s unrivaled emissions data is being used by leading corporate travel departments, including organizations such as Zurich Insurance, a global insurance firm. Zurich is using Cirium’s calculations to measure their corporate travel emissions, explore opportunities to reduce emissions, and empower their employees to make better travel decisions. Kara Brayton, Assistant Vice President, Head of Corporate Travel Management at Zurich said: “It’s been exciting to collaborate with Cirium under a proof-of-concept, utilizing data to help provide Zurich with insight to better inform our employees around the carbon impact of their decisions when booking airfare.” “With travel being such a large category of emissions, these types of relationships are key to leading sustainable business travel programs of the future. I am thankful for Cirium’s willingness to engage and explore a personalized solution with us.” Cirium’s CO2 emissions calculations are being made available through existing products in Cirium’s portfolio and in new products, to meet the evolving market needs. About Cirium Cirium brings together powerful data and analytics to keep the world moving. Delivering insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues and enhancing customer experiences. Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX.

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DESTINATION AND TOURISM

Internova Travel Group Enhances Its Sustainable Travel Initiative

Internova Travel Group | June 07, 2022

On the heels of World Environment Day, Internova Travel Group, one of the largest travel services companies in the world, today announced it is offering more sustainable solutions for employees, advisors and clients who are concerned about reducing and tracking their carbon footprint. The company has entered into a partnership with Sustainable Travel International to support travelers through their climate mitigation journey.During the pandemic, Internova recognized the exponential growth in demand for practical resources to support carbon offsetting goals. Sustainable Travel International, a global organization with over 15 years of experience developing successful carbon offset programs for the travel industry, will therefore work with Internova to share expertise in sustainability education, carbon calculation and reporting. Clients will have access to target-setting consultation, tools and certified carbon offset options for highly vetted climate-protection projects. "A more sustainable future will only become a reality if we all do our part. That's why we're taking this collaborative approach with Sustainable Travel International. Together, we will take the necessary steps to reduce our travel emissions while helping advisors, as well as corporate and leisure clients, do the same" -Gabe Rizzi, President of Internova Travel Group, Equally, our clients need accountability for their own travel plans. Partnering with Sustainable Travel International will allow us to equip our clients with information to make responsible travel choices. Internova offers ethical, eco-conscious options to clients and works to promote travel to destinations that focus on visitor growth and sustainable economic expansion. The company also partners with suppliers with strong sustainability associations and certifications. The relationship with Sustainable Travel International represents the next phase of Internova's corporate social responsibility strategy "to connect the world through travel – sustainably, inclusively, and responsibly – to grow our business, protect our planet and enrich people's lives everywhere, one experience at a time." Internova Travel Group's latest corporate social responsibility report can be found here. About Internova Travel Group Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 70,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries. About Sustainable Travel International Sustainable Travel International is a mission-driven organization dedicated to protecting and conserving our planet's most vulnerable destinations. We are transforming tourism's impact on nature and people by working alongside local communities, engaging travelers and businesses in responsible practices, and strengthening destination management. Through our work, we aim to safeguard nature, combat climate change, and empower communities to preserve the integrity of destinations around the globe. For more information, visit www.sustainabletravel.org.

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INDUSTRY OUTLOOK

Aggressor Adventures Dives into the New Year with Optimism Following a Successful 2021

Aggressor Adventures | December 23, 2021

Aggressor Adventures® is celebrating the end of a successful 2021 and looking back on the past 12 months with pride while looking forward with optimism and excitement. In 2021, the company launched its Consumer Travel Index, won numerous awards, reopened its Sri Lanka Safari Lodge and announced plans to offer new adventures to customers in 2022. Return to Travel Aggressor saw an increase in bookings for operating destinations of 123% in 2021 over 2020. “I am incredibly proud of how our staff has persevered through the many changes in requirements from governments worldwide, updating protocols, destination reopenings, and more. The quality of our service never wavered; in fact, I’d say the past few years have made us even better than we were before Even through it all, we still saw tremendous growth this year compared to last. I believe that people were ready to make up for lost time and rebook the trips they had to cancel in 2020.” -Wayne Brown, CEO of Aggressor Adventures. Aggressor provided an adventure of a lifetime to more than 12,000 guests in 2021. The company’s top three most popular destinations were Socorro, which saw 240% growth in bookings, Red Sea RE, which saw 230% growth in bookings and Belize, which saw 182% growth in bookings. Exciting for Aggressor, the future looks just as bright: “We are confident we can plan double digit growth in 2022,” Brown added. Consumer Travel Index Aggressor’s Consumer Travel Index provided insightful findings from a series of national surveys to track consumer sentiments. Topics from 2021 included interest and comfortability in traveling, motivations for traveling, how long consumers are planning trips for, what their budgets are, how remote working has impacted travel plans, and much more. Award Wins In 2021 Aggressor earned many awards, including Top Liveaboard Company in the World with 69 Readers Choice Awards from Scuba Diving Magazine, a Gold Travel Weekly Magellan Award for Cruise Safety for the company’s industry-leading Clean, Refresh, Sanitize program, and a Silver Travel Weekly Magellan Award for Cruise Podcast for the company’s Inspired by Adventure podcast. New Adventures 2021 saw the reopening of the Aggressor Safari Lodge in Sri Lanka® and the announcement of a new liveaboard, the Red Sea Royal Evolution (RE) Aggressor, which will set sail in February 2022. In addition to these new destinations and reopenings, the brand also has major plans for several exciting new destinations for customers in 2022. Brown and his team have visited numerous adventure sites and are actively exploring new trips in Belize, the British Virgin Islands and several other exciting destinations. About Aggressor Adventures Since 1984, Aggressor Adventures® has offered travelers liveaboard scuba and snorkeling charters, luxury river cruises and exotic wildlife safaris. Worldwide locations the company explores include Bahamas, Belize, Cayman Islands, Cocos Island, Costa Rica, Cuba, Dominican Republic, Egypt, Galapagos, Hawaii, Indonesia, Maldives, Mexico, Philippines, Palau, Red Sea, Roatan, Sri Lanka, Sudan, and Turks and Caicos. The company’s Clean, Refresh, Sanitize safety standards are industry leading. For more information, visit www.aggressor.com

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INDUSTRY OUTLOOK

Smart approach to travel retailing puts Sabre on IATA's Airline Retailing Maturity index

Sabre Corporation | May 17, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, has been recognized as a system provider for both airlines and travel sellers in the International Air Transport Association's (IATA's) Airline Retailing Maturity (ARM) index. This recognition is a testament to Sabre's focus on developing scalable capabilities to power more personalized travel retailing that benefits the travel ecosystem. "Airline retailing means placing the customer at the center of the air travel shop/order/pay ecosystem. We are excited to see Sabre's strong alignment with this vision as a recognized System Provider in the ARM index" -Yanik Hoyles, IATA's Director Distribution Designed to assess the maturity of industry players in the journey to airline retailing, the ARM index replaces the previous IATA New Distribution Capability (NDC) and ONE Order certifications and expands the scope of the program beyond technical standards to recognize the benefits of value chain collaboration and value creation. Introduced in November 2021, the program is built on three pillars: Capabilities Verification to measure the technical abilities for shop, order, pay, settle, account, and set up; Partnerships Deployment to determine the scalability of NDC-enabled offers across the value chain; and Value Capture Compass to track potential value captured along the retail transformation journey. "We are very proud of Sabre's inclusion in the ARM index and we wholeheartedly welcome IATA's move toward a more layered and multi-faceted view of airline retailing From its early days, we've approached NDC as a technical basis to deliver a more personalized traveler experience. We named our program "Beyond NDC" to signal a focus not only on ticking boxes on a technical capability checklist, but also on a longer-term retailing vision. Sitting at the crossroads of travel, we seek to listen to our customers on both the supply and demand sides of our travel marketplace, integrate their feedback, and innovate across our portfolio so that our products scale end-to-end, not just for individual players in the ecosystem." -Kathy Morgan, Vice President, Channel Delivery, Sabre Travel Solutions. Sabre has a busy NDC roadmap laid out for the remainder of 2022 to continue to advance our capabilities. Dynamic air pricing for NDC offers will become available with the recently launched Air Price IQ ™ product within the Sabre Retail Intelligence suite, enabling airlines to optimize offers in real-time with leading machine learning and data analytics capabilities. Support for exchanges will be added to the current cancel, void and refund capabilities, providing robust servicing functionality. Radixx, which provides solutions for low-cost carrier airlines, is expected to also become certified under the ARM index later this year as an airline IT provider. Sabre is in discussions with more than 25 leading airlines about selling their NDC offers through its marketplace. In addition to Singapore Airlines and Qantas – which combined are active in 50 countries and are starting to roll out their NDC content across North and South America – Sabre is actively engaged many other airlines. NDC offers from these airlines will be available in the coming months through Sabre's Offer and Order APIs, agency point of sale, Sabre Red 360, and online booking tool, GetThere. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

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Spotlight

Traveler managers who rely on past experiences with and prior knowledge of business travelers are missing opportunities to connect with today’s new breed of business traveler. Those are some of the findings of a Global Business Travel Association (GBTA) Foundation study, sponsored by Concur, which set out to better understand today’s business travelers in order to ensure both corporate travel managers and travel suppliers can better meet their needs.

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