BUSINESS TRAVEL

Grasp Technologies Partners With Traxo to Upgrade Its Popular Corporate Travel Data Management Solution

Grasp Technologies, Traxo | October 05, 2021

Grasp Technologies, the leader in data management, consolidation, payment integration, and data visualization for the corporate travel industry, announced its new partnership with Traxo, the global leader in corporate travel data capture and pre-trip auditing. The partnership provides corporate travel managers worldwide with the ability to see the most complete data picture of their companies’ business travel, including all on and off-platform bookings, within Grasp’s robust data and intelligence suite. An industry leader for more than 25 years, Grasp serves more than 150,000 corporate travel departments in over 70 countries through its footprint.

“The corporate travel industry needs a truly complete, accurate, and timely data solution for tracking and consolidating all aspects of a travel program – a true end-to-end platform that delivers actionable, real results, At Grasp, we have worked tirelessly on this problem for over 20 years and have created the technology, data consolidation, and data management processes to ensure the most accurate and timely data for our clients, but we were missing one piece – one of the most, if not the most important one – un-managed booking data or travel leakage. Traxo has solved that problem.”

said Grasp Technologies Chief Sales Officer Dave Lukas

Managing travel data has been a challenge for corporate travel departments in that it is disparate, disjointed, and fragmented across many different systems and platforms, and lacks timeliness. This complexity prevents companies from effectively providing duty of care for traveling employees, or proactively managing business travel expenses, which are traditionally the second largest controllable expense in a corporation. Compounding the issue further is that employees often book their travel outside the company’s mandated travel policy, travel agency, and/or booking tool, essentially making these travel plans invisible to the corporation.

In fact, according to travel bookings made by Grasp clients in 2017 through 2019, an average of 40 percent of all business travel bookings were made outside the corporate travel policy. The total amount of “leakage” or invisible bookings by segment were, Railway: 64 percent, Hotels: 57 percent, Car Rental: 34 percent, Airlines: 5 percent.

As a result of this new partnership with Traxo, for the first time in two decades, Grasp can now offer its users a simple way to finally view and incorporate these previously invisible bookings into their data platform.

“With our unique ability to capture all travel bookings, regardless of whether they were booked directly with a travel supplier or within the company-mandated travel program or not, Grasp’s clients now can not only track their off-channel bookings, but be able to take action on these bookings, pre-trip, “This gives them the opportunity to ensure they’re receiving their corporate negotiated discounts, re-shop the flight, hotel, rental car, or rail booking to obtain the best available prices, or provide coverage for duty-of-care purposes.”

said Traxo Founder and Chief Executive Officer Andres Fabris.

“By combining the power of our two solutions, we have solved one of the greatest data challenges in our industry and have created a solution that allows clients to go further in managing their travel program like never before,” Lukas noted.

As part of the agreement, Grasp is using the Traxo technology internally to help better manage its own business travel, and Grasp is now a Traxo Marketplace partner, so it can automatically receive structured travel data from Traxo’s corporate clients.

The companies will be expounding on their new partnership during a free webinar scheduled for tomorrow, October 5, 2021, at 11:00 a.m. Eastern Time. Interested parties may register at the link below: https://go.grasptech.com/webinar-grasp-technologies-and-traxo

About Grasp Technologies
Founded in 1996, Grasp Technologies works extensively in the worldwide travel industry, providing data management, consolidation, payment integration and data visualization for the travel industry and other industries. Grasp differentiates itself by helping clients navigate changing business environments by providing the custom combinations of reporting and predictive analysis. Grasp Technologies has offices in San Diego, California, and Columbus, Ohio.

About Traxo
Dallas-based Traxo, Inc., the global leader in corporate travel data capture and pre-trip auditing, eliminates blind spots and enhances duty of care by enabling corporate travel managers and managed travel agencies to easily track and proactively manage complete omnichannel travel activity in a single, real-time, system of record. Founded in 2008, Traxo clients and partners include Amex GBT, United Airlines, Lufthansa, Easy Jet, Tripadvisor, Chrome River / Emburse, Coupa, International SOS, WorldAware, and many more. Two recent Business Travel News Travel Managers of the Year use Traxo, and The Business Travel Magazine recently named the Company to its 2021 Tech HotList, a list of the “top tech innovators shaking up the industry.” With Traxo, corporations reduce risk, improve traveler safety and maximize savings

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Other News
TRAVEL TECHNOLOGY,HOSPITALITY TRENDS

Optii to Roll out Its Hotel Operations Platform at The Alexander

The Alexander and Optii Solutions | November 17, 2022

Optii Solutions, the leading hotel operations software, today announced that The Alexander, A Dolce Hotel in Indianapolis has selected Optii as its hotel operations platform. The Alexander has adopted the full Optii platform to support its hotel operations team to work more efficiently and effectively. The property features 209 rooms across two towers, with 157 hotel rooms, and 52 extended stay residences. This layout and room mix increases the operational complexity, especially for the housekeeping staff when it comes to turnaround times and cleaning sequences. Kevin Green, Director of Operations, The Alexander, said: “We are always looking at how we can improve both the efficiency of our operation and the guest experience we provide. Using Optii to automate our housekeeping teams’ cleaning routes has saved us a considerable amount of time, so that guests can have earlier access to their rooms. Overall, guest satisfaction has been high since Optii’s adoption, and less time is wasted between when a room attendant is finishing a room and starting the next clean. It’s a win-win. “We are thrilled to have The Alexander as a customer. The dedication to sharing arts and culture with guests, really drives home what exceptional hospitality and experiences is all about. We are glad that we can play a part in removing operational challenges, so that the staff can focus on sharing the beautiful property with their guests.” -Katherine Grass, CEO, Optii Solutions, About The Alexander Nestled in the CityWay area of downtown Indianapolis, The Alexander, A Dolce Hotel, pairs contemporary design with unparalleled hospitality. Blocks from both the Gainbridge Fieldhouse and Lucas Oil Stadium, the downtown Indianapolis hotel is only minutes from top attractions and local events, including museums, professional sports, and the Indiana Convention Center. About Optii Solutions Optii Solutions is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping and service delivery departments. For further information about Optii, please visit: www.optiisolutions.com

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TRAVEL TECHNOLOGY,COMMERCIAL TRAVEL

The Sound Hotel Seattle Belltown Adds Private Wireless from Comcast Business to its List of Amenities

Comcast Business | December 01, 2022

Comcast Business announced its customer, The Sound Hotel Seattle Belltown, is providing guests with a bespoke, of-the-moment experience with private wireless network technology thanks to a collaboration by Comcast Business and Ballast Networks.Situated in one of Seattle’s most vibrant neighborhoods, The Sound Hotel features 142 exquisitely designed rooms and provides guests easy access to the city’s most iconic landmarks and attractions for a truly unforgettable experience. To improve their guests’ experience, the property recognized the need to upgrade its network to better meet the needs of its guests and align with its mission to serve, inspire, and deliver its spirit of hospitality greatness. Comcast continues to evolve its wireless platform and to target new wireless business opportunities by leveraging its more than 34M customer relationships, deep fiber network, licensed wireless spectrum and over 20M WiFi hotspots, said Filip Liharik, Vice President of Wireless Strategy and Product Planning at Comcast. “We are excited to develop and offer new wireless products and services to our existing and future customers. Working with Comcast Business, The Sound Hotel and Ballast Networks deployed a private wireless network primarily to support cellular voice and data connectivity throughout the property. In addition to the enhanced wireless experience, the private network also enables The Sound Hotel to deploy several new services that enhance the guest and employee experience, including: Wireless sensors that allow the hotel to monitor temperature, humidity, and other environmental factors Single network for staff communications, freeing up capacity for guest communications and entertainment Efficient deployment of new video surveillance solutions powered by Artificial Intelligence and Machine Learning “The Sound Hotel blends Seattle’s creative bedrock with its innovation boom. We strive to provide our guests with a truly unforgettable experience – and connectivity is central to that, Now, by upgrading our technology backbone to a next-generation 5G private wireless network, we can provide our guests a great, modern experience that matches the essence of Seattle.” -Barry Baxter, General Manager, The Sound Hotel. Private wireless networks offer wireless broadband speed and capacity with reliability and low latency, enabling businesses like The Sound Hotel to support their rapidly expanding ecosystem of connected devices. Comcast Business’s private wireless solution adds to its robust networking capabilities while giving clients more wireless options, including DeepBlue for advanced, large-scale WiFi deployments and MachineQ for long-range, low-power, and large-scale IoT solutions. Ballast is excited to partner with Comcast and the Sound Hotel to deliver a brand new, connected experience for the guests and employees of this beautiful boutique hotel in the heart of Seattle, said Jon Morris, CEO, Ballast Networks. At the Sound Hotel, Comcast Business and Ballast Networks are using both General Authorized Access (GAA) unlicensed spectrum and Comcast’s Priority Access Licenses (PALs) spectrum to create a private network enabled with a multi-operator core network (MOCN) gateway. This new technology enables the private network to serve as a neutral host network capable of extending wireless coverage for all mobile service providers through a single system. “A solid technology infrastructure and strong network are critical to supporting the features and functions that enable a better experience throughout a guest’s hotel stay, from booking to the memories they carry with them from their trip after checking out, Comcast Business is proud to work with The Sound Hotel to propel a first-class wireless – and hospitality – experience.” -Brian Epstein, head of strategic wireless solutions, Comcast Business. About Comcast Business Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help organizations of different sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network, and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider to small and mid-size businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on connectivity, aggregation, and streaming with 57 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information

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DESTINATION AND TOURISM,INDUSTRY OUTLOOK

Trip.com shows how transatlantic travel has taken off

Trip.com | November 08, 2022

Booking data from international one-stop travel service provider, Trip.com, shows how transatlantic travel has taken off in the last year. In the year since the US re-opened its borders to international global travellers, Trip.com has seen a travel boom, when comparing booking stats from October 2021 to October 2022. US hotel bookings made by British travellers have increased by 382% during the 12 months, while European hotel bookings by US travellers have increased by 111%. Meanwhile, flight bookings from Europe to the US have increased by 67%, indicating the enduring appeal of the US, despite the pandemic, as well as revived demand for long-haul travel. "The US has bounced back to resume its place as one of the most popular destinations for UK travellers according to analysis of Trip.com data." -Andy Washington, Trip.com Group EMEA General Manager Despite the drop in the value of the pound compared to the US dollar, America continues to attract Brits in large numbers eager to explore North America and reunite with friends and families. "Americans have once again returned to Europe, as evidenced by Trip.com data which shows a 111% surge in European hotel bookings from the US". -Rich Sun, Trip.com Group General Manager for the Americas European destinations have become attractive for US holidaymakers and business travellers looking to cash-in on favourable exchange rates. In addition to the jump in flight bookings, the average booking value of flights from Europe to the US has increased by 20% since October 2021. Regarding routes from Europe to the US, New York was a top-performing destination, with flights from London, Paris, Milan, Madrid, and Barcelona ranked as the top five, and Manchester-New York as the sixth most popular booked flight route between Europe and the US. Over a third of travellers booking flights from Europe to the US came from the UK (39%), followed by Spain in second place (17%), Italy in third place (14%), followed in fourth place by France (12%) and Germany in fifth (11%). The most popular US cities for European flyers were New York, followed by Miami, Los Angeles, San Francisco and Orlando. On average, each month in the last year has seen an 18% rise in Brits booking US hotels. New York was the most popular city for booking British travellers, followed by Las Vegas in second place, Los Angeles in third, Orlando in fourth and Miami in fifth position. The average booking value of Americans on European hotels has increased by nearly a quarter (23%) in the last year. The UK was the most popular European country for hotel and flight bookings by US travellers. Paris was the most popular European destination for hotel bookings by US travellers, followed by London and Rome. About Trip.com Trip.com is an international one-stop travel service provider, available in 20 languages across 27 countries and regions in 31 local currencies and sites. Trip.com has an extensive hotel and flight network consisting of more than 1.2 million hotels and flights from over 480 airlines covering 2,600 airports in 200 countries and regions around the globe. Trip.com's world-class 24/7 multilingual customer service as well as additional centres in Edinburgh, Tokyo and Seoul, help to 'create the best travel experience' for its millions of customers worldwide. To book your next trip, visit trip.com

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DESTINATION AND TOURISM, HOSPITALITY TRENDS

Hyatt Announces the Opening of Hyatt Regency Trivandrum

Hyatt Hotels Corporation | November 29, 2022

Hyatt Hotels Corporation (NYSE:H) announced the opening of Hyatt Regency Trivandrum in Kerala. The hotel is the third Hyatt property in the state of Kerala following the opening of Grand Hyatt Kochi and Hyatt Regency Thrissur, and the sixteenth Hyatt Regency hotel in the country – a significant milestone in Hyatt’s brand growth in the Indian market. Hyatt Regency Trivandrum is designed for business and leisure travelers to enjoy seamless and energizing experiences, borrowing inspiration from the rainforest, beaches and low coastal hills that are distinctive to the state of Kerala. Spread across 2.2 acres, Hyatt Regency Trivandrum is in the cultural hub of the city–located at the southwestern tip of India—and will give guests access to well-known historic sites such as Kanakakunnu Palace, Napier Museum, Kuthiramalika Palace, Koyikkal Palace and the Vikram Sarabhai Space Centre. Guests at the hotel can also relax on the scenic backwaters of Kerala and a long shoreline with internationally renowned beaches that make this district a much sought-after tourist destination. “The opening of Hyatt Regency Trivandrum marks an important step forward in Hyatt’s brand expansion in India. The state’s beauty makes it one of the most desirable for travelers in India, and at Hyatt, we are focused on strengthening our brand presence in locations where our guests like to travel. We’re excited to serve guests and World of Hyatt members as we welcome them to Hyatt Regency Trivandrum.” -Rahul Raj, general manager at Hyatt Regency Trivandrum Guestrooms Hyatt Regency Trivandrum embodies the perfect combination of classic comfort and contemporary style complete with a host of intuitive services for both business and leisure travelers. The 132-room property boasts the highest suite inventory in the city, with three suite categories – Regency, Diplomatic and Presidential. The 1900-square-foot Presidential Suite is unrivalled in its grandeur by suites in any other hotel in the city. The rooms feature a spacious entertainment area and bay windows that provide a panoramic view of the cultural district. Dining The hotel also features a range of dining experiences that capture the essence of the state’s culture and reiterates Hyatt’s commitment to care for local communities. Malabar Café serves local cuisine that draws on the city’s much-loved dishes along with North Indian delicacies in a casual café-style dining setup. For those seeking authentic Asian experiences, The Oriental Kitchen serves Szechuan and Thai cuisine and beverages which include Asian aromatics such as lemongrass, kafir leaves, galanagal and so on. The Ivory Club has both indoor and outdoor seating and is marked by its old-world aesthetics. The Regency Lounge is the perfect meeting spot for guests to relax over classic drinks, eclectic cocktails, and all-day delicacies. All Things Baked provides a modern spin on the classic bakery with a range of innovative cakes, fresh-baked bread, gourmet sandwiches, beverages, and artisanal products. Special Events Hyatt Regency Trivandrum houses one of the largest convention centers in the city. With a dynamic event space spanning 20,000 square feet across three venues, the hotel is designed to host a range of large- and small-scale events in both indoor and outdoor settings – be it an intimate celebration, wedding or corporate conference. Recreation and Wellness Invoking the perfect setting for a peaceful and relaxing stay, the Śāntata Spa encourages guests to indulge in modern and traditional wellness approaches through Ayurveda, Western and Eastern therapy. The hotel also features a fitness center and an outdoor pool. About Hyatt Hotels Corporation Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2022, the Company’s portfolio included more than 1,200 hotels and all-inclusive properties in 72 countries across six continents. The Company's offering includes brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Hyatt Centric®, and Caption by Hyatt; the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt™, and JdV by Hyatt™; and the Inclusive Collection, including Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Vivid Hotels & Resorts®, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of the Company operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. For more information, please visit www.hyatt.com. About Hyatt Regency The Hyatt Regency brand prides itself on making travel free from stress and filled with success. More than 220 conveniently located Hyatt Regency urban and resort locations in more than 45 countries around the world serve as the go-to gathering space for every occasion – from efficient personalized, high-touch business meetings to energizing family vacations. The brand offers stress-free environments for seamless gatherings and empathetic service that anticipates guests’ needs. Designed for productivity and peace of mind, Hyatt Regency hotels and resorts offer a full range of services and amenities, including the space to work, engage or relax; notable culinary experiences; technology-enabled ways to collaborate; and expert meeting and event planners who can take care of every detail. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, Twitter and Instagram, and tag photos with #HyattRegency

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Spotlight

We help you power the best virtual and hybrid events! Virtual Launching, Virtual Live Conference, Virtual Meeting, Virtual Networking, Virtual Exhibitions, Offsite meeting, MICE Tourism, Offsite Events, hybrid events,  live broadcasts, live streaming, live events, corporate retreats, and more. You name it; we build it! We help you power the best virtual and hybrid events! Virtual Launching, Virtual Live Conference, Virtual Meeting, Virtual Networking, Virtual Exhibitions, Offsite meeting, MICE Tourism, Offsite Events, hybrid events,  live broadcasts, live streaming, live events, corporate retreats, and more. You name it; we build it!

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