PR Newswire | October 04, 2023
Vietjet, Vietnam's largest private airline, has just announced the launch of five new international services from Vietnam to Australia, South Korea, Hong Kong and Taiwan, further expanding its global network. This comes as exciting news for travellers throughout the Asia Pacific region, including Singapore, as they are set to fly at more affordable fares.
Vietjet continues to fortify its Vietnam – Australia flight network by adding two new services from Ho Chi Minh City to Perth and Adelaide with five weekly flights, starting 21 November 2023. The new routes make Vietjet the first airline from Vietnam connecting to Australia's five largest cities of Melbourne, Sydney, Brisbane, Perth and Adelaide.
The Hanoi – Hong Kong route will commence on 22 December 2023, with a daily frequency, departing from Hanoi at 08:55 and arriving in Hong Kong at 11:50. The return flight from Hong Kong to Hanoi will take off at 12:50 and land at 13:50 (local times). Travellers from Hong Kong can easily fly directly to all gateways of Vietnam's North – Central and South, to Hanoi, Da Nang, Ho Chi Minh City, and Phu Quoc.
Phu Quoc, the emerging star of Vietnamese tourism will also welcome two new Vietjet's services to Korea and Taiwan. Accordingly, Vietjet will operate the daily Phu Quoc – Busan route, starting from 10 December 2023. The flights depart from Phu Quoc at 01:15 and land in Busan at 08:05. The return flight will depart Busan at 08:55 and land in Phu Quoc at 12:40 (local times).
The Phu Quoc – Taipei direct service will operate from 17 January 2024, with a frequency of four flights per week on Mondays, Wednesdays, Fridays, and Sundays. The departure from Phu Quoc will be at 08:25 and the arrival in Taipei will be at 13:00. The return flights take off from Taipei at 14:00 and touch down in Phu Quoc at 16:50 (local times).
Super Ticket Promotion to Celebrate New Services
To mark the intensive new route introduction, Vietjet is offering an extraordinary promotion with ticket fares from just SGD80/one-way (inclusive of tax and fees) for all international services, including three routes between Singapore – Hanoi/Da Nang/ Ho Chi Minh City and other routes connecting via Vietnam. Booking for promotional tickets is available from now to 10 October 2023, with travel time up to one year until 31 October 2024 (Exclusive of public holidays, peak seasons).
Discover the exciting new routes on Vietjet's new and eco-friendly aircraft, served by dedicated and professional cabin crew. Indulge in delectable diversity of hot and fresh meals, prepared for your satisfaction. Vietjet also goes the extra mile with the complimentary Sky Care insurance, ensuring your worry-free journey, and the exclusive Sky Joy loyalty program. Let's enjoy flying with Vietjet!
The new-age carrier Vietjet has not only revolutionized the aviation industry in Vietnam but also been a pioneering airline across the region and around the world. With a focus on cost management ability, effective operations, and performance, applying the latest technology to all activities and leading the trend, Vietjet offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers' demands.
Vietjet is a fully-fledged member of International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate. As Vietnam's largest private carrier, the airline has been awarded the highest ranking for safety with 7 stars by the world's only safety and product rating website airlineratings.com and listed as one of the world's 50 best airlines for healthy financing and operations by Airfinance Journal in many consecutive years. The airline has also been named as Best Low-Cost Carrier by renowned organizations such as Skytrax, CAPA, Airline Ratings, and many others.
Hospitality Trends, Hospitality Management
Brittain Resorts & Hotels | September 27, 2023
Brittain Resorts & Hotels (BRH), the leading full-service hospitality management company in the Southeast, today introduced an industry-leading AI-driven business intelligence technology matrix, putting the company at the forefront of AI-led efforts within the industry. The move comes as BRH increases its service offerings as it expands further into third-party management for hotel owners seeking improved values and satisfaction measurements.
“While the hospitality industry traditionally has taken a ‘wait and see’ approach to new technologies, we have taken a much more aggressive approach at Brittain,” said Christy Jernigan, chief development officer, BRH. “AI and business intelligence are major data and analytics initiatives for Brittain, and we have integrated AI into its strategy. The business intelligence component allows us to understand and interpret our data across all channels for ongoing analysis and simplified reporting back to our owners. For the new systems we’ve added, the integration of AI, machine learning or business intelligence not only automates tasks but also offers predictive insights, optimization suggestions and enhanced user experiences.”
The new matrix includes multiple platforms, including guest data, social media management, guest messaging communication, revenue management, CRS, customer relationship management, market data, parity management, payroll and HR systems. For each, AI has been applied to improve the respective processes. For example, AI can analyze guest preferences and behaviors to automate and personalize marketing campaigns or optimize rate management by analyzing vast datasets, predict market demand, and adjust pricing strategies in real-time to maximize revenue. The system will run under Power BI, a robust data visualization and business analytics tool developed by Microsoft that connects to multiple data sources, allowing users to aggregate, analyze, visualize and share insights through interactive dashboards and reports.
“We are applying our Business Intelligence capabilities to provide multiple, tangible benefits to the hotels we operate,” Jernigan added. “From integrating with a hotel's property management system (PMS) to provide insights into guest demographics, preferences and behaviors to analyzing operational data to uncover inefficiencies in housekeeping, maintenance or F&B operations, this platform represents a cutting edge approach to working with the newest technologies available. These tools produce meaningful improvements to operations, which in turn lead to increased values for our shareholders.”
About Brittain Resorts & Hotels
Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of its team members, guests, partners, and the communities they serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos in the portfolio, the company currently operates 22 hotels and resorts and 45+ restaurants & bars within the United States.
Lodging Dynamics Hospitality Group, LLC | October 09, 2023
Lodging Dynamics Hospitality Group, a prominent hotel management company, has recently announced that it been selected to manage the Residence Inn by Marriott Los Angeles Redondo Beach. The hotel owned and developed by Mogul Capital is situated just off the 405 freeway in the South Bay area of Southern California. The growth of Lodging Dynamics into the Southern California market is marked by this management appointment, making this hotel the ninth one managed by the company in the region.
Jamie Caraher, CEO and President at Lodging Dynamics, stated,
"We are thrilled to continue to grow in California with our longstanding and trusted partner Mogul Capital."
[Source – Cision PR Newswire]
Caraher expressed gratitude for being in a relationship where their shared interests revolved around delivering exceptional service to guests in premium brand hotels in prime markets. Caraher noted that they were well-aligned in this regard and that, through a dynamic commercial strategy, they were well-positioned to rapidly achieve excellent outcomes for Mogul and their guests.
Through Lodging Dynamics' association with Mogul Capital, the company's presence in the Golden State is always expanding. The purpose of the strategic alignment between the two organizations is to deliver great service within premium brand hotels located in prime areas.
This growth underlines Lodging Dynamics' reputation as an award-winning operator of premium-brand hotels and its continued dedication to offering quality hotel management services. Lodging Dynamics has been recognized for its excellence in this industry.
About Lodging Dynamics
Lodging Dynamics Hospitality Group, headquartered in Provo, Utah, stands as a nationally acclaimed operator specializing in premium-brand, select service, and extended-stay hotels. One of the select third-party operators approved by both Marriott and Hilton, the company's origins trace back to 1991. With a rich history, Lodging Dynamics has continually delivered award-winning operational services to hotels spanning the continental United States and Hawaii. Its portfolio encompasses the management of hotels affiliated with prestigious premium-brand families, including Marriott, Hilton, Hyatt, and IHG.
PR Newswire | October 25, 2023
Minnesota-based TravelNet Solutions (TNS), the leading provider of software solutions for the short-term rental industry, today announced several enhancements and extensions to its flagship product, Track Property Management System. Company representatives at the annual Vacation Rental Management Association (VRMA) conference will introduce attendees to Track's new Distribution Engine, Payments, and Reviews Management tools with an eye toward consolidating their technology footprint.
In July 2023, the company announced an investment partnership with Texas-based Blue Star Innovation Partners (BSIP). TNS CEO and Co-Founder Ryan Bailey then noted that the partnership would help the company, "... develop products and services faster, hire more staff, and pursue our market goals more aggressively." What customers are seeing right now, he says, are concrete steps toward those objectives.
"Since the beginning, innovation has been at the heart of everything we do, and it's been driven by our customers' desire to level up and win in this rapidly changing market," Bailey said. "The BSIP partnership has helped us level up ourselves so we can respond more quickly to customer needs and reduce their overall technology footprint. The new products and services we're talking about this week are stellar examples of our commitment to that goal.
"In the end, it comes down to building a sales engine that can scale and drive more bookings," he added.
TNS' NEXT user conference, held Sept. 2023 in Minneapolis, afforded current customers a sneak peek at the new products. VRMA is the first opportunity for prospects to learn about them in person.
Distribution Engine is a Track add-on designed to make the distribution of rental listings across channels such as Airbnb and Vrbo faster, easier, and more powerful than any competing solution on the market. Users can manage listings on one dashboard, saving the hassle of logging into multiple platforms. Time-saving features such as bulk operations, plus access to a dedicated team of distribution experts, will also help property managers optimize their channel performance.
Reviews Management is a feature coming soon to Distribution Engine that greatly simplifies the process of reading and responding to guest reviews. Many operators spend several hours per week managing reviews, which are unique to each channel and require different logins and interfaces. Reviews Management brings the process into one clean interface so users don't have to leave the Track platform to manage this critical aspect of their business.
Track Payments is a new payment-processing solution set to formally launch in early 2024. Currently, Track customers rely on third-party payment portals to handle their payments, requiring separate contracts and slow or confusing processes that can tie up revenue. Track Payments will be integrated into the Track platform, giving users greater control and a central dashboard that can track credit activity such as chargebacks and refunds in real-time.
New Products, New Tagline
In addition to its new products, this week marks the debut of TNS' new company tagline, "Heart of Hospitality." The company says the tagline highlights three major areas of focus: Its software's place at the heart of customers' operations; its heartfelt connection to stakeholders, chiefly customers, owners, and guests; and a continued commitment to its company values of service to others, grit, and building the future.
About TravelNet Solutions
For more than 21 years, TravelNet Solutions, Inc. (TNS) has provided integrated software and marketing solutions for the hospitality industry anchored by its flagship Track Property Management System and other products under the Track banner. Our single-vendor ecosystem gives growing vacation rental companies all the enterprise-class tools they need to scale. With 70+ integration partners and a growing list of native features, Track helps hospitality pros level up through digital transformation.