Hyatt | January 21, 2022
announced that a Hyatt affiliate has entered into management agreements with Stratford City Hotels Limited, a wholly owned subsidiary of M&L Hospitality, for Hyatt Regency London Stratford and Hyatt House London Stratford. The 225-room Hyatt Regency London Stratford and the 127-room Hyatt House London Stratford are expected to open in Q2 2022 following an extensive refurbishment. Both hotels will be conveniently located within one of Europe’s largest urban shopping and entertainment complexes, Westfield Stratford City, and a short walk to Stratford Station.The addition of these two hotels will be another exciting step in growing Hyatt’s brand presence in the United Kingdom and in creating a network of hotels across the key commercial and leisure markets in the country,” said Felicity Black Roberts, vice president of development Europe, Hyatt. “We worked closely with M&L Hospitality to choose the right brands for the location and are pleased to be continuing our relationship with them following the successful openings of Hyatt Regency Manchester and Hyatt House Manchester in 2019.
Designed with productivity in mind, Hyatt Regency London Stratford will offer business and leisure travelers alike a stress-free and seamless environment to stay connected. Guests can enjoy 6,673 square feet (628 square meters) of meeting space, along with a spacious restaurant, bar and an open-air terrace. Hyatt House London Stratford will provide guests with modern, apartment-style suites with fully equipped kitchens and flexible workspaces, designed to make them feel at home, especially during extended stays.
The hotels are located close to Stratford Station, one of the UK’s busiest train stations, giving guests swift access to Central London in only seven minutes. Stratford International Station connects guests to St Pancras International Station and transfers to the Eurostar train, which provides services to Paris, Brussels, Rotterdam and Amsterdam.
The properties will also be easily accessible to Heathrow International Airport via the new Queen Elizabeth Crossrail line due to open mid 2022, which will offer services to Stratford in approximately 45 minutes. Furthermore, London City Airport is only 20 minutes from Stratford on the Docklands Light Railway, making it an ideal location for business and leisure guests.
Guests can enjoy easy access to local events at the nearby O2 and ExCel London convention center, home to many concerts, exhibitions, and corporate events. The burgeoning Stratford City is also fast becoming the most exciting cultural region in the UK with major new developments at Queen Elizabeth Park currently underway including the proposed new future home of BBC studios, along with the exciting new museum project, V&A East. Further, nearby universities include the new world-class East campus of the University College of London and the new College of Fashion.
“We are pleased to be able to continue our work with Hyatt in the United Kingdom, Our strategy focuses on identifying key gateway cities with strong economic growth. Stratford is experiencing a real boom and our plans to introduce these Hyatt House and Hyatt Regency hotels to London will capitalize on this.”
-Neil Maxwell, chief executive officer of M&L Hospitality
The announcement of Hyatt Regency London Stratford and Hyatt House London Stratford marks Hyatt’s continued growth in the UK market. The hotels will join M&L Hospitality’s existing Hyatt properties including Hyatt Regency Manchester and Hyatt House Manchester, Hyatt Place London Heathrow Airport. Other Hyatt properties in the UK include Hyatt Regency London – The Churchill, Hyatt Regency Birmingham, Great Scotland Yard Hotel, Andaz London Liverpool Street, Hyatt Place West London Hayes, Hyatt Centric Cambridge and Hyatt Place London City East.
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. As of September 30, 2021, Hyatt’s portfolio included more than 1,000 hotel and all-inclusive properties in 69 countries across six continents, and the acquisition of Apple Leisure Group added 96 properties in 10 countries as of November 1, 2021. Hyatt’s offerings include the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, UrCove, and Hyatt Residence Club® brands, as well as resort and hotel brands under the AMR™ Collection, including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless® Resorts & Spas, Zoëtry® Wellness & Spa Resorts, Alua® Hotels & Resorts, and Sunscape® Resorts & Spas. Hyatt’s subsidiaries operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and the Trisept Solutions® travel technology platform. For more information, please visit www.hyatt.com.
About M&L Hospitality
M&L Hospitality is a Singapore-based real estate investment platform with an international portfolio of best-in-class hotels. Since 2009 M&L Hospitality’s portfolio has grown to 20 hotel properties across the Asia-Pacific, UK and European regions. Its hotels are in prime, central locations in international gateway cities. They are operated by the most recognisable international brands, including Accor, Hilton, Hyatt, IHG and Radisson Hotel Group.
TransPerfect | April 19, 2022
TransPerfect, the world’s largest provider of language and technology solutions for global business,announced that it has been chosen by Finnair as its main supplier for translation services and globalization management technology.Finnair is using TransPerfect’s GlobalLink® technology and AI solutions combined with a CoreMedia CMS connector to manage its multilingual digital touchpoints and content in 15 languages.
As a result of the GlobalLink’s integration capabilities and TransPerfect’s experienced travel solutions team, the initial content deployment went live ahead of schedule and three times faster than a standard launch timeline for a full-scale multilingual content solution.
One of the oldest continuously operating airlines in the world and part of the oneworld alliance, Finnair is offering convenient and efficient connections through its Helsinki and Arlanda hubs.
Finnair chose TransPerfect’s GlobalLink solution due to its seamless integration with Finnair’s existing CMS, which allows for consolidating processes and greater consistency. With an eye on cost control, Finnair strategically introduced machine translation with human post-editing (MTPE) into its workflows in order to maximize its reach under the budgetary and resource constraints in play.
GlobalLink is a modular suite of tools specifically designed to manage the complex demands of creating, deploying, and maintaining multilingual content, drastically reducing the time and effort required throughout the localization process.
“Our direct digital channels are vital in engaging with customers and meeting their needs, so we want to create and update content to our key markets in an effective and agile way. It’s incredibly important to us—and the whole travel industry—to have partners like TransPerfect who can provide services and solutions that are not only scalable but flexible enough to enable our business to be nimble and achieve our goals.”
-Anna Suntio, Digital Content Lead at Finnair
TransPerfect President and CEO Phil Shawe commented, As Finnair adopts new online customer engagement strategies, we’re pleased that our GlobalLink suite of technologies is helping them achieve their global business goals.
TransPerfect is the world’s largest provider of language and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 6,000 global organizations employ TransPerfect’s GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.
The World Travel & Tourism Council | April 23, 2022
The World Travel & Tourism Council (WTTC) launched a major new report at its Global Summit in Manila today, to help the sector's stakeholders understand how cyber resilience is shaping the Travel & Tourism sector and plan for a safer and more robust future.
The report, 'Codes to resilience,' in joint efforts with Microsoft, draws on comprehensive research and in-depth interviews with cyber security experts in leading Travel & Tourism organizations such as Mastercard, JTB, and Carnival Corporation, among others.
The report shows that whilst the COVID-19 pandemic has propelled the world and the sector into a more digital future, with the opportunities provided by digitalization, new challenges have emerged, especially in cybercrime.
The inaugural report focuses on three key areas considered critical for the sector: cyber resilience, key issues and six best practices based on the lessons learnt prior to and during the pandemic.
The report goes on to show how digitalization has become a strong enabler of business within Travel & Tourism, and given the international nature of the sector, it looks at the role of legislation around individual data protection.
According to the report, more than seven out of 10 (72%) SMEs in the UK, the U.S., and Europe, have fallen victim to at least one cyberattack, and with SMEs representing 80% of all Travel & Tourism businesses, mitigating cyber risk must remain a priority for the sector.
"Technology and digitalization play a key role in making the whole travel experience more seamless, from booking a holiday, to checking in for a flight or embarking on a cruise.
-Julia Simpson, WTTC President & CEO
But the impact of cyberattacks carries enormous financial, reputational and regulatory risk.
This critical report reveals four key issues to address in order to improve cyber protection and enhance resilience: securing identity data, securing business operations, understanding the impact of COVID-19 and managing global legislation.
According to the report, certain actions can help businesses better prepare to repel an attack, while laying the foundation to support long-term cyber resilience. Educating and training all staff, expanding risk security beyond the physical workplace, employing a zero-trust approach to cyber security, and transparency, among others, have been recommended by industry experts as good practices.
Cyber resilience is a crucial element to the future of Travel & Tourism, as cyber systems continue to facilitate and enhance activities between the sector's stakeholders.
During a panel session at the tourism body's Global Summit event being held in Manila today, industry leaders heard that cybercrime has cost the global economy $1 trillion and could reach a staggering $90 trillion by 2030.
According to the WTTC Economic Impact Report, in 2019, before the pandemic stopped travel in its tracks, the Travel & Tourism sector generated more than $9.6 trillion to the global economy.
However, in 2020, the pandemic brought the sector to an almost complete standstill, causing a massive 50% drop, representing a severe loss of nearly $4.5 trillion.
Digitization has played and will continue to play a pivotal role in Travel & Tourism's growth and recovery from COVID-19. It is therefore essential for the sector to integrate cyber security and cyber resilience to continue its recovery from the pandemic while supporting its growth in the future.
Avenir | January 24, 2022
Avenir Hospitality (“Avenir”) has announced its acquisition of the Cannon Beach Hotel Collection, a portfolio of 4 boutique hotels located in Cannon Beach, Oregon. Avenir has partnered with New York-based boutique hotel operator Life House to manage the portfolio, which represents the company’s first properties in the Pacific Northwest.Named one of National Geographic's 100 Most Beautiful Places and one of its 21 Best Beaches in the World, Cannon Beach is renowned for its stunning natural beauty which includes wide sandy shores, stunning views of Haystack Rock–a 235 ft sea stack home to colorful tidepools and diverse wildlife–and neighboring state parks that harbor ancient pine forests and dramatic coastline views. These remarkable natural areas blend magically with the charming city of Cannon Beach, which features a picturesque, walkable downtown with numerous galleries, restaurants, and boutiques. Visitors from Portland, Seattle, and beyond return to Cannon Beach time and time again to savor the culinary bounty of the Pacific Northwest, enjoy one of the top art towns in America and explore the outdoors.
“We were drawn to Cannon Beach’s natural beauty, boutique charm and strong market dynamics, which are key elements in our thesis of investing in boutique assets in distinct leisure markets. We are honored for the opportunity to steward these beloved properties and further their legacy in the Cannon Beach Hotel Collection, We’re very excited about the future of these properties and this segment of the hospitality industry, as consumers increasingly gravitate towards unique and authentic experiences. We look forward to exploring opportunities to grow our portfolio nearby and in similar markets"
-Daniel Lima, Co-Founder and Managing Partner at Avenirand Kevin Fleming, Co-Founder and Managing Partner at Avenir.
The award-winning Cannon Beach Hotel Collection encompasses 4 charming properties all steps from the sand, and located in midtown Cannon Beach, the portfolio sits between the center of downtown and the iconic Haystack Rock. At the heart of the collection is the Cannon Beach Hotel, a historic property with a storied past dating back to 1914. Featuring a cozy lobby and adjacent eatery soon to be reopened, the Cannon Beach Hotel serves as the check-in for the broader collection, which spans The Courtyard, McBee Cottages and the Hearthstone Inn. Each outpost in the collection features a unique vibe and character, while all offering an authentic experience for guests.
“We are thrilled to formally announce our entrance into the Pacific Northwest with the Cannon Beach Hotel Collection, which we have been proudly operating since the summer, We and our partners are actively seeking opportunities to expand throughout the region, with a core focus on independent hotels in drive-to leisure markets”.
-Bryan Dunn, Managing Director at Life House.
About Avenir Hospitality
Avenir Hospitality is an investment group focused on independent hotels in distinct leisure destinations with favorable supply-demand dynamics. Avenir brings hospitality best practices, operational agility and financial diligence to the properties it acquires, creating value for guests, communities and investors. For more information on Avenir, visit https://www.avenirhospitality.com.
About Life House
Life House is a New York-based, venture-backed and vertically-integrated hotel brand, management, and software company. Life House has built a proprietary technology stack to power a platform that makes hotels more seamless and more profitable for hotel owners and travel more meaningful and more accessible for travelers. Life House operates a growing portfolio of boutique and luxury hotels, with more than 55 projects open or under development across the US and Mexico. To learn more about Life House, visit https://www.life-house.com.