1. Partnership Revision to Add Unifocus into INTELITY's R5
2. What's New in the Platform?
INTELITY, a leading guest experienceand management platform provider in the hospitality industry, recently announced updating its strategic partnership with Unifocus, a hospitality operations software and workforce management platform provider.
In light of recent updates to Unifocus's technology, the INTELITY integration is brand new. Built on INTELITY's R5 platform to leverage its industry-leading capabilities, the latest integration provides a more robust synchronization of guest request details between Unifocus and INTELITY.
R5 is INTELITY's new cloud-based platform, designed to manage various
hospitality operations from back-of-house operations to resident and guest services, all on one platform. The R5 platform from INTELITY enables hotel customers to initiate requests via hotel mobile apps or smart-room tablets. Unifocus is the market leader in workforce management software that enhances hospitality operations. The incorporation of Unifocus into INTELITY's R5 integrations cloud enables identical requests to be directed straight to on-premise teams utilizing their existing operational workflows.
“INTELITY provides solutions that completely change the way guests experience and engage with a property, which is the kind of innovation we’re looking for from Brand Officials.”
– Micarl Hill, SVP of Brand Development at the Forbes Travel Guide
The entirely redesigned platform, INTELITY's R5, offers a variety of additional capabilities to better serve, monitor, and manage the needs of guests while cutting down on administrative work and giving the team the data they require. The modernized connection is built on top of a long-standing cooperation that has provided staff automation, lifecycle status tracking of guest requests, and enhanced security to customers all over the world.
About INTELITY
INTELITY is the leading company in contactless guest experience technology, in-room, integrating mobile, and operational capabilities into a comprehensive hospitality platform. Among its many accolades, INTELITY has been named the "Official Guest Engagement and Staff Management Platform Provider" by the prestigious Forbes Travel Guide. The INTELITY platform is utilized in over 60 countries and six continents by boutique hotels, casino resorts, luxury residences, and worldwide hotel brands, among others.
About Unifocus
Unifocus is the only comprehensive workforce management platform designed to transform the labor-management practices of service industries fundamentally. The robust platform provides intelligent labor management techniques that automatically generate accurate estimates and schedules based on staff availability, business demand, service standards, and work rules. In addition, the staff is effortlessly aligned with a world-class time and attendance system that communicates timetables and allows swaps with tools like Shift Genius that reside on a simple mobile app.