Lola.com Welcomes Diversity Pioneer and Expert Jackie Glenn as Guest Speaker at Agile Operations Summit

Lola.com | October 21, 2019

Lola.com, the Agile Travel Management™ company that provides a super simple way to manage, book, report, and save on business travel, has welcomed Jackie Glenn, Founder and CEO of Glenn Diversity and HR Solutions as a guest speaker at its Agile Operations Summit, on Wednesday, November 6, 2019 in Boston. The corporate culture architect, career development advisor, and diversity pioneer is the author of the critically acclaimed book, “Lift As I Climb: An Immigrant Girl’s Journey Through Corporate America.” She is presenting on each of the 10 core values that she’s used in her career and personal life. “Jackie has had an astounding career, including her tenure at EMC as its Chief Diversity Officer (CDO), where she brought international recognition to its corporate culture and pioneered many of today’s best practices in diversity, equity, and inclusion space,” said Mike Volpe, CEO at Lola.com. “At Lola.com, we strive for a diverse and inclusive work environment and believe in sharing successful practices to help other organizations. We are honored to have Jackie impart her years of very unique and admirable experience in this area with our attendees.”

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HOSPITALITY TRENDS

BWH HOTEL GROUP® CONTINUES EXPANSION IN THE MIDDLE EAST AS TRAVEL SURGES WORLDWIDE

BWH Hotel Group | June 22, 2022

Leading hospitality company, BWH Hotel Group, is expanding its presence in the Middle East as travel continues its resurgence in the region and worldwide. The expansion is part of the brand's larger effort to thoughtfully grow its footprint in key destinations across the globe, providing the unique offerings and experiences today's travelers and developers are seeking. BWH Hotel Group has experienced significant momentum in recent years, evolving into a global hospitality powerhouse with 18 distinctive brands across every chain scale segment, from luxury to economy. As part of the Middle East expansion, BWH Hotel Group announced plans to open four hotels in the region in 2022, including three in Saudi Arabia and one in Dubai, one of the world's fastest growing cities. With an active pipeline of 34 hotels and 16 already in the region, BWH Hotel Group anticipates expanding its portfolio to 50 hotels in the Middle East within the next few years. "We are excited to further grow our presence in the Middle East with the opening of four beautiful, modern and dynamic hotels in some of the world's most thriving city centers, At BWH Hotel Group, we are focused on putting the right hotels in the right markets, ensuring that no matter the travel purpose – business, leisure or everything in between – we offer a hotel to suit our guests' needs and exceed their expectations." -Ron Pohl, President of International Operations and President of WorldHotels Of the 34 hotels opening in the region, below is a snapshot of four hotels celebrating openings in 2022: The Best Western Plus Qurayyat City Center is located in Saudi Arabia near the city of Qurayyat, one of the largest ports in the Middle East and home to rich cultural and historical heritage. Amenities for this 118-room-plus new build hotel include contemporary and delectable food and beverage options from its comfortable and convenient lobby lounge to its gorgeous outdoor pool terrace, modern ballroom space and VIP meeting rooms ideal for business and group travel, and a premier health club so guests can prioritize health and wellness while on the road. The Best Western Plus Tabuk City Center is centrally-located in the capital city of the Tabuk region in northwestern Saudi Arabia – known for charming coastal cities, multicultural cuisine and pristine beaches. Amenities for this 160-room hotel include onsite food and beverage options, multipurpose function space to suit a variety of travel needs, and a number of services and facilities for guests to enjoy, including a state-of-the-art fitness center and swimming pool. The Best Western Ajyad Makkah is a 201-room property located in the holy city of Makkah and conveniently situated near the Al-Masjid al-Haram Mosque. This ideally located property is currently scheduled to open in September of 2022. The Best Western Plus Academic City is a 600-room hotel located in Dubai International Academic City – a thriving destination that is home to globally and local internationally accredited universities, attracting students from around the world. This highly anticipated hotel is currently scheduled to open in August of 2022. We look forward to collaborating with our new properties who have chosen to affiliate with BWH Hotel Group to leverage our proven global sales, marketing, revenue and loyalty programs, said Dilip Waghaye, director of development, Middle East. "As international travel continues to increase, we are excited for guests to discover our beautiful new hotels in one-of-a-kind destinations.

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INDUSTRY OUTLOOK

ALLIANZ PARTNERS SWEEPS BOTH TRAVEL INSURANCE CATEGORIES AT THE TRAVELAGE WEST "WAVE" AWARDS

Allianz Partners | June 17, 2022

Travel insurance and assistance company Allianz Partners took home wins in both travel insurance categories at the 2022 TravelAge West WAVE (Western Advisors' Votes of Excellence) Awards, including Travel Insurance Company Providing the Best Travel Advisor Support and Travel Insurance Company Providing the Highest Client Satisfaction. This is the sixth consecutive year that Allianz Partners has been named a top travel insurance provider in the prestigious WAVE Awards. Now in its 17th year, the goal of TravelAge West's WAVE Awards is to give travel advisors in the West the opportunity to recognize the outstanding qualities and services of their travel-supplier partners. The Editor's Picks were chosen by Publisher/Editor-in-Chief Ken Shapiro and the entire editorial team of TravelAge West. Review methods included product analysis, on-site visits and a survey of a select group of travel advisors and industry experts. "As the travel industry starts to regain its footing, we want to help our readers celebrate the companies that have continued to serve travel advisors and their clients throughout the darkest days of the pandemic, The WAVE Awards are a pillar of the travel industry in the West, and we know many in the industry look forward to them each year, so we are very happy that we can once again bring this program to our partners." -Publisher/Editor-in-Chief Ken Shapiro During a black-tie dinner at The Ritz-Carlton, Marina Del Rey on June 9, Editor's Pick recipients were honored for their achievements and TravelAge West will feature a special WAVE Awards section in the July 11 issue, highlighting award winners. "We are elated to continue our winning streak at the TravelAge West WAVE Awards and are incredibly thankful to everyone who helped us achieve this milestone," said Richard Aquino, Vice President, Head of Sales at Allianz Partners USA. "It means the world to us to once again be recognized in both client satisfaction and travel advisor support, and it's a true testament to how deeply our team cares about our customers evolving needs." For a full list of this year's WAVE Award recipients, visit: https://www.travelagewest.com/Wave/Winners About TravelAge West TravelAge West is the leading trade media outlet for travel advisors and the travel industry in the 15 Western U.S. states. Serving more than 21,000 readers for 53 years, the brand is a main source of news and product information for the region's agents and travel executives. TravelAgeWest.com is a two-time winner of a Gold Award from the North American Travel Journalists Association for Best Travel Journalism Website. TravelAge West is a part of Northstar Travel Group LLC, a worldwide provider of information, news and data for the travel and hospitality industry. Northstar Travel Group is based in Secaucus, N.J. About Allianz Partners In the United States, Allianz Partners USA (AGA Service Company) offers Allianz Travel-branded travel protection plans and serves millions of customers each year. In addition to travel protection, the company offers event ticket protection, registration protection for endurance events and unique travel assistance services such as international medical assistance and concierge services. AGA Service Company is doing business as Allianz Global Assistance Insurance Agency in California (License # 0B01400) and Massachusetts. Allianz Partners USA is part of the Allianz Partners group. Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, mobility and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Present in over 75 countries, our 19,400 employees speak 70 languages, handle over 58 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

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HOSPITALITY TRENDS

Choice Hotels International to Acquire Radisson Hotel Group Americas

Choice Hotels International, Inc | June 14, 2022

Choice Hotels International, Inc. (NYSE: CHH) and Radisson Hotel Group announced that Choice Hotels has entered into a definitive agreement to acquire the franchise business, operations and intellectual property of Radisson Hotel Group Americas for approximately $675 million. The addition of Radisson's nine hotel brands in the Americas is the latest chapter in Choice's successful strategy to expand its growth opportunities by bringing the company's best-in-class franchising platform to adjacent hotel segments and to a new set of hotel owners. The added 624 hotels with over 68,000 rooms expand Choice Hotels' presence in the upscale and core upper-midscale hospitality segments, particularly in the West Coast and Midwest of the United States.The acquisition of some of the industry's most recognized brands extends Choice Hotels' customer reach in the upscale segments, as well as to more business travelers and a broader demographic within Choice's core leisure segment. The combination strengthens Choice's ability to provide a more holistic product offering across segments and continue to capitalize on consumer trends expected to fuel future demand for travel such as remote work, increasing retirements and road trips. The transaction brings Choice's industry-leading RevPAR (revenue per available room) growth performance to a new set of franchisees and hotel investors and provides new growth opportunities to expand Choice Hotels' presence to additional locations in Canada, Latin America and the Caribbean. Consistent with Choice Hotels' long-term strategy of growing in higher revenue segments, the Radisson brands typically have larger room counts and are located in higher RevPAR markets, driving higher royalty revenue per hotel. "Choice has a well-established history of smart acquisitions in new segments where our world-class franchising engine can spur future growth. This transaction brings together two highly complementary businesses, enhancing our guest offerings in the core upper-midscale hospitality segments, while extending our reach into the upper upscale and upscale full-service segments and in higher revenue geographic markets. We are confident that guests and franchisees will significantly benefit by combining these two exceptional sets of brands." -Patrick Pacious, President and Chief Executive Officer of Choice Hotels The transaction unlocks significant potential value for the Radisson brands in the Americas. Choice Hotels has a deep familiarity with the Americas franchisee community and will bring a strong commitment to driving the success of Radisson franchisees, many of whom already have franchise agreements with Choice Hotels. Pacious continued, "Our long track record of establishing mutually beneficial relationships with our franchisees has resulted in a best-in-class voluntary retention rate, and those franchisees are the source of a majority of our new hotel development. Our existing and new hotel owners will benefit from the improved business delivery capabilities of the combined companies, including our award-winning loyalty program, proprietary tools and emerging technologies that will enable them to capture more business, lower their hotel operating costs, reach new customers and respond to evolving industry trends." Federico J. González, CEO of Radisson Hotel Group, said, Since the introduction of our strategic transformation plan in 2017, Radisson Hotel Group has been committed to the global success of the Radisson brands and expanding the overall footprint of our global operations. We have achieved strong results, doubling the number of rooms signed per year in EMEA and APAC, confirming Radisson Blu as the largest upper-upscale brand for over 10 years and establishing Radisson as the upscale brand with the largest growth in EMEA. We are confident that Choice Hotels is the owner with the right long-term strategy, resources and management team to successfully accelerate the growth of the Radisson business in the Americas. Radisson Hotel Group will continue to leverage the strength of operational excellence to set our business in EMEA and APAC on a significant growth path with the aim of doubling the portfolio in those markets by 2025. Together with Choice, we will work to ensure that customers continue to experience the highest levels of service and a superior brand experience. "Our associates have been working hard to solidify the power of our brands, build a better commercial engine and offer best-in-class solutions to franchisees and customers. We are very pleased that the Radisson family of brands in the Americas will join Choice Hotels. We believe that this acquisition will drive growth in a highly competitive market and enable stronger performance for our franchisees."About Choice Hotels® -Tom Buoy, interim CEO of Radisson Hotel Group Americas Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,000 hotels, representing nearly 600,000 rooms, in 35 countries and territories as of March 31, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upscale, midscale, extended-stay and economy segments. The award-winning Choice Privileges® loyalty program offers members benefits ranging from everyday rewards to exceptional experiences. For more information, visit www.choicehotels.com. About Radisson Hotel Group Americas Radisson Hotel Group Americas represents Radisson Hotels operations and brands in the United States, Canada, Latin America and the Caribbean. The Radisson Hotel Group Americas portfolio of brands includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson, brought together under the overarching Radisson Hotels Americas name. For more information visit www.radissonhotelsamericas.com About Radisson Hotel Group Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with nine distinctive brands, more than 1,700 hotels in operation and under development, more than 260,000 rooms and a footprint spanning over 120 countries and territories. 100,000+ global team members work for the Radisson Hotel Group and at the hotels licensed to operate in its systems. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

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HOSPITALITY TRENDS

WorldHotels™ Adds Four New Hotels in Europe as Travel Resurgence Continues

WorldHotels | July 12, 2022

WorldHotels Collection announced today the expansion of its hotel offerings in premier destinations across Europe. The addition of these exquisite properties is part of the company's larger effort to strategically expand its footprint in key destinations across the globe. The latest WorldHotels openings include: The Crown London in London, UK; Woughton House Hotel in Milton Keynes, UK; The Riverside Hotel in Salisbury, UK; and Hotel Mulino di Firenze in Florence, Italy. Below are descriptions of the four new WorldHotels properties: The Crown London, London, UK is where English heritage meets contemporary design. Located just 18 minutes from the heart of London's center, this Victorian style hotel features flawless suites with stained-glass windows and fireplaces. This modern space is designed to be the perfect sanctuary a short distance away from the hustle and bustle of the city. The property features a contemporary restaurant and a longstanding landmark London pub. Other amenities include a well-equipped fitness center, swimming pool and conference venue. Woughton House Hotel, Milton Keynes, UK is located in a beautiful tranquil setting, unique to the Milton Keynes area. Built in 1844, this Georgian manor house is the perfect getaway and wonderful hotel for all celebrations. The grounds are surrounded by greenery and Ouzel Valley Park, which provides guests with endless photo opportunities. Amenities include premium bedding, continental breakfast and Cosy's lounge bar. There are also multiple dining and entertainment options just a short distance from the hotel. The Riverside Hotel, Salisbury, UK presents five-star luxury located in the heart of charming and historic Salisbury, which is best known for its timeless appeal and charm. A contemporary manor house, The Riverside Hotel is filled with character, and is on the grounds of the Avon and Nadder rivers, overlooking the stunning Salisbury Cathedral. Amenities include food and beverage options at the beautiful Brasserie at Riverside and specialty champagne cocktails on the terrace at Mark's Bar. The hotel is just a quick walk to the heart of the city, where guests can explore the historic Salisbury Cathedral, Britain's tallest spire and the best-preserved copy of the Magna Carta. The famous Stonehenge is also just a short drive away. Hotel Mulino di Firenze, Florence, Italy is a beautiful romantic property within close proximity to Florence's major landmarks, allowing guests to discover both the city and the countryside. Located on the Arno River in Tuscany, the property offers guests exclusively Tuscan stays amongst nature, art, and the food and wine of the region. Guests will enjoy dining at Grano D'Oro Restaurant, which overlooks the Arno and offers outdoor terrace seating in the summer. For visitors seeking tranquility, the Spa features wellness and personized beauty treatments reserved exclusively for hotel guests. The summer is also the perfect time to access the hotel's solarium area swimming pool complete with deckchairs, sun loungers and umbrellas. "As we continue to grow our offerings across the globe, we remain focused on delivering unforgettable guest experiences to today's travelers and these properties are no exception, With travelers setting out to discover the world once more, we are excited to welcome them at our hotels and resorts." -Ron Pohl, President of WorldHotels. With the recent appointment of Ron Pohl to serve as the organization's global President, the organization is focused on driving superior revenue to its hoteliers, expanding its portfolio of offerings in premier global destinations, building brand awareness, strengthening its loyalty program and providing exceptional experiences for its guests. "These four hotels are welcome additions to our portfolio of exquisite independent hotels, We are committed to providing guests with authentic and curated experiences at our hotels and resorts around the world." -Wytze Van den Berg, Vice President International Operations – EMEA Guests can enjoy the benefits of leading loyalty program, WorldHotels Rewards, when staying at these properties. Learn more about WorldHotels Rewards and register to Earn Double Points on your next stay. About WorldHotels Collection WorldHotels™ Collection is a privately held hotel soft brand within the BWH Hotel Group® global network. Founded by independent hoteliers dedicated to the art of hospitality, and celebrating its 50th year anniversary in 2021, WorldHotels offers one of the finest portfolios of independent hotels and resorts around the globe, expertly curated to inspire unique, life enriching experiences that connect people and places. WorldHotels is comprised of four unique collections, each with its own personality and style to appeal to the needs of today's traveler. The collections include: WorldHotels Luxury, WorldHotels Elite, WorldHotels Distinctive and WorldHotels Crafted. For more information visit WorldHotels.com.

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